Brandon Douglas
Brandon Douglas at Volkswagen of South Charlotte
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Brandon Douglas | Page 2

Sales manager

Volkswagen of South Charlotte

9900 South Blvd
Charlotte, NC 28273

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4.9
156 Reviews

Born in Bitburg, Germany and grew up in Florida. I've been with Volkswagen since February 2018 and couldn't be happier. Outside of work I enjoy mountain biking and paintball.

Dealership Experience

6 yrs, 3 mos

Industry Experience

8 yrs, 1 mo

4.9

156 Reviews

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156 Reviews of Brandon Douglas

November 04, 2023

Dealership Rating
Employee Rating

Moe was so kind and made the purchase of my new-to-me VW Atlas incredibly easy. He paid attention to what I was looking for, helped find the perfect car in my budget. The whole process was quick and easy. More

by Ccmetheney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Borno

Nov 05, 2023

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2023

Dealership Rating
Employee Rating

I can’t say enough good things about the dealership in South Charlotte. The car buying process can be tricky, exhausting, and stressful but Chris made it so easy and simple. He went above and beyond to ma More

by aguirre.ceana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Hand, Alex Terrell

Nov 05, 2023

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! We hope you have a great day!

October 19, 2023

Dealership Rating
Employee Rating

I loved working with Saaid and Brandon. They listened what I wanted and needed. There was no pressure, and this was the first time in all my car buying experiences that I actually enjoyed. More

by First time Atlas buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saaid Olmedo

Oct 22, 2023

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 29, 2023

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Employee Rating

I had a fantastic experience with Moe! This purchase what is my sixth Volkswagen and I have never had somebody go through all the features of the car with me and make sure I was set up bef More

by jennifersassman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2023

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 29, 2023

Dealership Rating
Employee Rating

Victor was extremely helpful in helping us find what we were looking for. He did not pressure us into a sale, did not blow up our phone and worked with us to find an agreeable price. If you are coming to t More

by Mike
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Victor Finney

Jul 03, 2023

Volkswagen of South Charlotte responded

Mike, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 12, 2023

Dealership Rating
Employee Rating

VW of South Charlotte is a bait and switch house. Avoid. Avoid. Avoid. Scheduled in advance to have my sun roof seal replaced while I wait. 88$ part. 20 minute job. 1 hour later, they want to char More

by sailormeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 15, 2023

Volkswagen of South Charlotte responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact our Service Manager, John Schmidt, at (704) 552-6500 to share more details about your visit so we can make things right.

April 26, 2023

Dealership Rating
Employee Rating

If I'm buying or leasing a car, I'm going to Chris Hand. I'm a loyal VW customer but this was my first time at VW of South Charlotte. I've never had an experience even close to as great as this one. Chris i More

by Ttannebaum1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Hand , David Feingold

Apr 28, 2023

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 16, 2023

Dealership Rating
Employee Rating

After a week of visiting several dealerships and receiving the same typical "car sales" experience, I was pleasantly surprised by how my first visit to Volkswagen of South Charlotte went. Within wha More

by Matcha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 27, 2023

Volkswagen of South Charlotte responded

Hi Matcha, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 15, 2023

Dealership Rating
Employee Rating

This was the best car buying experience I’ve ever had. Victor went above and beyond for me and made sure I got exactly what I needed and a car that I loved at the same time! I never felt pressured and he More

by Breanna Tucker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Finney

Apr 27, 2023

Volkswagen of South Charlotte responded

Hi Breanna, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 07, 2023

Dealership Rating
Employee Rating

Spira was knowledgeable took the time to get me in a vehicle that was economically conducive for my budget he went over paperwork in a timely fashion answered questions and was thorough with his respons More

by Monique Woods
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spiros Dedis, Alex Terrell

Apr 27, 2023

Volkswagen of South Charlotte responded

Hi Monique, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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