Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine

Brandon Fraikes | Page 17

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
617 Reviews
4.9

617 Reviews

Write a Review

617 Reviews of Brandon Fraikes

September 25, 2024

Dealership Rating
Employee Rating

Ron was fantastic and did what he said he would do and is professional, helpful and a great ambassador for your dealership. More

by ERICGROB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2024

Five Star Subaru of Grapevine responded

ERICGROB, On behalf of Ron and your Five Star Subaru sales team, thank you for your comments and business. We remain available at 817-438-1700. Let us know if you would like to review any of the features on your car. Best regards, David Cheney, General Sales Manager

September 25, 2024

Dealership Rating
Employee Rating

Amazing customer service. They explained all my questions with no run around Recommend to all my friends and family More

by kathleencallihan64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, David Hendricks

Sep 25, 2024

Five Star Subaru of Grapevine responded

Congratulations, Kathleen, on your purchase as Five Star Subaru. Customer satisfaction is a priority and we continue to be available at 817-438-1700. We are here to help you enjoy your new car. Thank you for your feedback and business. Take care, David Cheney, General Sales Manager

September 20, 2024

Dealership Rating
Employee Rating

Perfect car buying experience. David Hendricks kept me informed every step of the way and had everything arranged before I stepped onto the lot. I'm a very happy new Subaru owner! More

by ThatGuyfromDenton
Recommend Dealer
Yes

Other Employees Tagged: David Hendricks, Greg Cryer

Sep 21, 2024

Five Star Subaru of Grapevine responded

ThatGuyfromDenton, We are so grateful for you at Five Star Subaru! Thank you for shopping with David for your new car. Give us a call at 817-438-1700 should you need our technical or maintenance advice. Best regards, David Cheney, General Sales Manager

September 19, 2024

Dealership Rating
Employee Rating

Best experience I have ever had with a car dealer! Tobias was incredibly professional, knowledgeable, and courteous, and spent as much time as we needed to decide on a car. Absolutely NO pressure on More

by JSCHLEMMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2024

Five Star Subaru of Grapevine responded

Thank you, JSCHLEMMER, for taking the time to recognize your Five Star Subaru sales team. Customer satisfaction is what we strive for and we remain available at 817-438-1700. Let us know if there are features on your car that need further explanation. We want you to fully enjoy your ride. Best regards, David Cheney, General Sales Manager

September 12, 2024

Dealership Rating
Employee Rating

Excellent customer service, easy to work with, not pushy or obnoxious. Will definitely use them again! More

by RKDONOIAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hendricks, Greg Cryer

Sep 12, 2024

Five Star Subaru of Grapevine responded

Congratulations, RKDONOIAN, on your new Subaru! We strive to deliver exceptional customer service at Five Star Subaru and we appreciate your feedback. Reach your sales team at 817-438-1700. Customer satisfaction continues to be our focus. Thank you for your business and review. Take care, David Cheney, General Sales Manager

September 08, 2024

Dealership Rating
Employee Rating

casey had been wonderful. We’ve bought 2 cars from her and have been please with the experience More

by DAVID_NGUYEN49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Casey Pierce

Sep 09, 2024

Five Star Subaru of Grapevine responded

Congratulations, David, on your newest car from Casey and Five Star Subaru. We are committed to providing you with exceptional service and an enjoyable driving experience. If you need anything, please don't hesitate to reach out to Casey and our team at 817-438-1700. Thank you for taking the time to rate our dealership. Sincerely, David Cheney, General Sales Manager

September 01, 2024

Dealership Rating
Employee Rating

James was very friendly and made the whole experience easy and comfortable. He laid out the options and made sure I was at ease with the entire process. More

by KYLEBALLARD25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Inim

Sep 02, 2024

Five Star Subaru of Grapevine responded

Kyle, We are excited to help you enjoy your new Subaru. Reach James and our staff at 817-438-1700 with questions any time. We appreciate your trust in the Five Star Subaru sales team. Thank you, David Cheney, General Sales Manager

August 30, 2024

Dealership Rating
Employee Rating

The advertised price is exactly the final price plus tax and compulsory documentation fees. There is no hidden fees - adds on or recondition fee. Exact quote with details of break down provided before I arr More

by MIKE.THAM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Hendricks

Aug 31, 2024

Five Star Subaru of Grapevine responded

Thank you, Mike, for taking the time to rate your Five Star Subaru shopping experience. Should you have additional questions or vehicle needs, we want you to give us a call at 817-438-1700. We are here to help! Best regards, David Cheney, General Sales Manager

August 27, 2024

Dealership Rating
Employee Rating

Had a wonderful experience with Joe Tareen. Knowledgeable, friendly and easy to work with. Dealership was clean and staff was helpful and friendly. Loved the snack kitchen available for late ni More

by BRIDEYFOXX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Tareen

Aug 28, 2024

Five Star Subaru of Grapevine responded

BRIDEYFOXX, Congratulations on your new ride from Five Star Subaru! We're thrilled you chose us and had the pleasure of working with Joe. His dedication to customer satisfaction truly shines through. Feel free to reach out to us anytime at 817-438-1700 for any auto-related questions. Thanks again for your business! Best regards, David Cheney, General Sales Manager

August 24, 2024

Dealership Rating
Employee Rating

Everyone was so pleasant to work with! The only issue I had was I specifically ordered factory installed options that weren’t installed and I wasn’t aware they were missing until the day a More

by MORGANHORNUNG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Matthews

Aug 25, 2024

Five Star Subaru of Grapevine responded

Morgan, Congratulations on your new Subaru. Please reach me at dcheney@subarugrapevine.com or 817-438-1700 to review the features on your car. We will do our best address your questions. Thank you being a valued Five Star Subaru customer. Best regards, David Cheney, General Sales Manager

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