Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine

Brandon Fraikes | Page 18

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
617 Reviews
4.9

617 Reviews

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617 Reviews of Brandon Fraikes

August 15, 2024

Dealership Rating
Employee Rating

Hayden was very knowledgeable and helpful. She was even patient when I asked her the same questions multiple times. She helped me identify and decide what I wanted. I appreciate that More

by DENNISRILEY870
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Hayden Knowles

Aug 15, 2024

Five Star Subaru of Grapevine responded

Dennis, Thank you for shopping with Hayden and the Five Star Subaru team. Continue to ask your questions at 817-438-1700. We are here to help you fully enjoy your new Subaru. Best regards, David Cheney, General Sales Manager

August 15, 2024

Dealership Rating
Employee Rating

I actually enjoyed buying a car. Everyone made the process easy and relaxing. Highly recommend! More

by CMONAGHEN605
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Mosqueda, Greg Cryer

Aug 15, 2024

Five Star Subaru of Grapevine responded

CMONAGHEN605, We are happy to hear your car buying experience at Five Star Subaru went so well. Customer experience is so important and vehicle shopping should be exciting. When we can help again, please give us a call at 817-438-1700. Thank you for sharing and enjoy your new Subaru! Take care, David Cheney, General Sales Manager

August 09, 2024

Dealership Rating
Employee Rating

Deyton was a pleasure to work with. He came out the the lot when we arrived and introduced himself. We told him what we were planning to do and he allowed us to spend as much time as More

by COKEBEAR35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Mirbahaeddin , Deyton

Aug 10, 2024

Five Star Subaru of Grapevine responded

Congratulations, COKEBEAR35, on your new car from Five Star Subaru. Deyton is very focused on customer experience and continues to be available at 817-438-1700. We are excited to help you enjoy your Subaru! Best regards, David Cheney, General Sales Manager

August 08, 2024

Dealership Rating
Employee Rating

Enjoyed the experience and would buy here again. Everyone was very informative and helpful; no pressure. More

by 1957STEVEK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cryer , Deyton

Aug 09, 2024

Five Star Subaru of Grapevine responded

1957STEVEK, How wonderful to receive your endorsement of the Five Star Subaru sales team! Thank you for shopping with us and please let us know how we can help you enjoy your car at 817-438-1700. Your ownership satisfaction is the goal. Thanks again, David Cheney, General Sales Manager

August 07, 2024

Dealership Rating
Employee Rating

Five Star Subaru was a good place to buy a car. No markups, no upselling, just what I wanted and they made it quick and easy. Chief and Brandon did a great job and were great to deal with. More

by Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Inim

Aug 07, 2024

Five Star Subaru of Grapevine responded

Taylor, We are so excited to help you enjoy your new car from Five Star Subaru. Chief, Brandon, and our entire team are grateful to serve you. Please stay in touch at 817-438-1700. Let us know when you need our technical or care advice. Thank you, David Cheney, General Sales Manager

August 07, 2024

Dealership Rating
Employee Rating

Loved the friendly service, good pricing and overall ease of the purchase transaction. Thank you for making the process go so smoothly. More

by GARRISON.WIGHT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2024

Five Star Subaru of Grapevine responded

Congratulations, GARRISON.WIGHT, on your new car from Five Star Subaru. It is great to know that our processes went smoothly. If you have technical or care questions, be sure to stop by or give us a call at 817-438-1700. Thank you for your business and feedback. Sincerely, David Cheney, General Sales Manager

August 02, 2024

Dealership Rating
Employee Rating

Always nice and helpful. I have been using this dealership since I bought my first 2019 Crosstrek. I have bought 2 Outbacks, one in 2021 and a 2025 recently. More

by JG.SCROGGINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2024

Five Star Subaru of Grapevine responded

Congratulations, JG, on your new Outback! We really appreciate your loyalty and look forward to continuing our trusting relationship. Your sales team remain available at 817-438-1700. Call on them any time! Thank you, David Cheney, General Sales Manager

July 15, 2024

Dealership Rating
Employee Rating

Hayden and the tram at five-star were fantastic! Very helpful, prompt, and carried a sense of urgency. I tried working with my previous dealer and it was like pulling teeth to get a response from so More

by M.WOOD0213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Hayden Knowles

Jul 16, 2024

Five Star Subaru of Grapevine responded

M.WOOD0213, Thank you again for choosing Five Star Subaru and for letting us know about your experience. Customer satisfaction and transparency are both top goals at our dealership and your new car questions are always welcomed at 817-438-1700. We wish you safe travels and continued enjoyment in your Subaru! Take care, David Cheney, General Sales Manager

July 07, 2024

Dealership Rating
Employee Rating

We worked with James 'Chief'. He was FANTASTIC! He is knowledgeable and kind. He relayed all the information we needed and said we could contact him anytime with questions. I h More

by tandb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Inim

Jul 08, 2024

Five Star Subaru of Grapevine responded

Tandb, Thank you for taking the time to share your Five Star Subaru experience with Chief. He is very knowledgeable with the Subaru brand and your questions are always welcomed at 817-438-1700. As you enjoy your new car, please let us know if you need our advice. Best regards, David Cheney, General Sales Manager

June 29, 2024

Dealership Rating
Employee Rating

The entire experience was fantastic. Other sales staff pitched in to balance our walk-in vs other returning customers. Actual purchase process was quick and smooth. More

by OBOKKY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2024

Five Star Subaru of Grapevine responded

OBOKKY, We appreciate the kind words! Our Five Star Subaru team works hard to ensure a smooth experience for all our customers, and we're happy to hear the sales staff's teamwork made a difference for you. Congratulations on your new Subaru! Continue to reach us at 817-438-1700. Thank you, David Cheney, General Sales Manager

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