Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine

Brandon Fraikes | Page 25

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
618 Reviews
4.9

618 Reviews

Write a Review

618 Reviews of Brandon Fraikes

January 26, 2024

Dealership Rating
Employee Rating

Everyone was so nice and hospitable. I’m so glad that buying a car here didn’t feel like when I worked in the business. More

by APATREY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2024

Five Star Subaru of Grapevine responded

APATREY, Congratulations on your new car purchase! We are delighted that you chose Five Star Subaru for this important decision. It was a pleasure assisting you, and we appreciate the opportunity to be a part of this exciting experience. Call us at 817-438-1700 if you find you have additional questions. We are here for you! Thank you for your feedback. Sincerely, Doug Laymon, Sales Manager

January 20, 2024

Dealership Rating
Employee Rating

All three of the people who helped me, Jeremy, Steve and Brandon were all extremely helpful and did an excellent job. They made the car buying experience painless and pressure free. I have already recommend More

by STEPHENSMART1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Matthews, Steve Lennon

Jan 21, 2024

Five Star Subaru of Grapevine responded

STEPHENSMART1, Thank you for shopping at Five Star Subaru. Your dedicated sales team continues to be readily available at 817-438-1700 for your vehicle questions. Give them a call or stop by any time. Enjoy your Acura! Take care, Doug Laymon, Sales Manager

January 14, 2024

Dealership Rating
Employee Rating

Very smooth seamless service! In and out in 2 hours! Great customer service and we definitely consider them again for our next purchase. More

by CSIMON3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2024

Five Star Subaru of Grapevine responded

Thank you, CSIMON3, for sharing your Five Star Subaru shopping visit. We continue to be here to help you. Stop by or call 817-438-1700 with vehicle questions. We appreciate working with you. Congratulations on your purchase! Take care, Doug Laymon, Sales Manage

January 13, 2024

Dealership Rating
Employee Rating

Excellent car buying experience. Azrael was knowledgeable and informative and made me feel comfortable from start to finish. Brandon was very helpful on the financial end. I was wel More

by LBMULLENS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Azrael Cavazos

Jan 14, 2024

Five Star Subaru of Grapevine responded

LBMULLENS, Thank you for shopping at Five Star Subaru and congratulations on your new Forester. Azrael is very knowledgeable and continues to be available for your new car questions. Reach out to 817-438-1700 with concerns. We want you to fully enjoy your Subaru. Best regards, Doug Laymon, Sales Manager

January 11, 2024

Dealership Rating
Employee Rating

Seamless and straightforward process from beginning to end, with great help from Rikko and Brandon. More

by JARBERY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rikko DePasquale

Jan 12, 2024

Five Star Subaru of Grapevine responded

JARBERY, Thank you for trusting in our buying processes at Five Star Subaru. Brandon, Rikko, and I welcome you to stop by or call 817-438-1700 if you have further questions about your purchase. We hope you enjoy your car and visit us again. Take care, Doug Laymon, Sales Manager

January 06, 2024

Dealership Rating
Employee Rating

It was great dealing with Steve Lennon. He truly cares about customer satisfaction and follows through with sincerity. More

by IAM1MINNIE
Recommend Dealer
Yes

Other Employees Tagged: BB Belharrat, Steve Lennon

Jan 07, 2024

Five Star Subaru of Grapevine responded

IAM1MINNIE, Congratulations on your new Subaru! Steve and the Five Star Subaru staff are focused on customer satisfaction and we want you completely happy with your purchase. Thank you for sharing your experience and please call us at 817-438-1700 any time. Thank you, Doug Laymon, Sales Manager

January 06, 2024

Dealership Rating
Employee Rating

Hayden was amazing. Wouldn’t have purchased there if not for her. Also, the process was much less painful than I anticipated. More

by MLT9597
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Hayden Knowles

Jan 06, 2024

Five Star Subaru of Grapevine responded

Congratulations, MLT9597, on your purchase at Five Star Subaru. Your recognition of Hayden is well received and we hope you stay in touch with her at 817-438-1700. Enjoy your new Subaru! Best regards, Doug Laymon, Sales Manager

December 31, 2023

Dealership Rating
Employee Rating

Rikko Depasquale is an above and beyond awesome sales consultant and was the only reason we purchased 2 new subaru's from your dealership in a month. He's friendly, knowledgeable, and professional. If an More

by TXRAYMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, Rikko DePasquale

Jan 01, 2024

Five Star Subaru of Grapevine responded

Thank you, TXRAYMAN, for shopping at Five Star Subaru. Rikko and our team are excited to help you enjoy both of your cars. We value the opportunity to be your auto center and welcome your questions at 817-438-1700. Safe travels, Doug Laymon, Sales Manager

December 23, 2023

Dealership Rating
Employee Rating

Five Star Subaru is the best dealership in the DFW area. Everyone from top to bottom were very knowledgeable and welcoming. I will always drive a Subaru and always from Five Star Subaru. More

by JOPDOG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander, Shantai Isom

Dec 24, 2023

Five Star Subaru of Grapevine responded

JOPDOG, Thank you for endorsing Five Star Subaru! We appreciate knowing you felt your shopping experience was enjoyable. Cameron, Shantai, and I welcome the chance to answer you new car questions at 817-438-1700. Don't hesitate to contact us by phone anytime; we're here for you. Take care, Doug Laymon, Sales Manager

December 23, 2023

Dealership Rating
Employee Rating

It was a seamless process that didn’t take long at all & they were very helpful! More

by NATALIASCATTY01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2023

Five Star Subaru of Grapevine responded

NATALIASCATTY01, Thank you so much for shopping at Five Star Subaru. Helping you enjoy your Subaru is the next priority. Reach Hayden or me at 817-438-1700. We want you to count on us to help you with your vehicle questions. Take care, Doug Laymon, Sales Manager

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