Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine

Brandon Fraikes | Page 26

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
618 Reviews
4.9

618 Reviews

Write a Review

618 Reviews of Brandon Fraikes

December 22, 2023

Dealership Rating
Employee Rating

Joe was great! Very professional. Easiest car buying experience we have ever had. Will definitely recommend to friends! More

by THELITTLEMRS1998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Tareen

Dec 23, 2023

Five Star Subaru of Grapevine responded

Congratulations, THELITTLEMRS1998, on your purchase at Five Star Subaru. Customer service continues to be a priority. Reach Joe or me at 817-438-1700. We are here to help you enjoy your car. Thank you, Doug Laymon, Sales Manager

December 16, 2023

Dealership Rating
Employee Rating

They took such good care of me! I feel like a part of the family. Ron was so detailed and knowledgeable of all of the cars and each feature they had. The dealership was stocked full More

by DANIELROSEGRACE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2023

Five Star Subaru of Grapevine responded

Congratulations DANIELROSEGRACE! Thank you for recognizing Ron and Five Star Subaru. It is important to our staff to stay in touch and keep you knowledgeable about your new car. Stop by or call 817-438-1700. We are here for you. Best regards, Doug Laymon, Sales Manager

December 08, 2023

Dealership Rating
Employee Rating

Casey is the best, listened to what I wanted and got me exactly what I asked for. She followed up weekly and more. I can't say enough about how it was a real joy working this deal with her. More

by JLPIERCY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Casey Pierce

Dec 08, 2023

Five Star Subaru of Grapevine responded

JLPIERCY1, We are so excited that you own a new Subaru! Thank you for recognizing Casey and Five Star Subaru. Stop by or call us at 817-438-1700 with questions about your car. Enjoy every mile! Best regards, Doug Laymon, Sales Manager

December 06, 2023

Dealership Rating
Employee Rating

Buying my new 2023 BRZ thru Five Star Subaru was a pleasure. Derek Adams kept me in the loop thru the 4 month wait, always answering my questions and giving me weekly or biweekly texts to update pro More

by MRMF73
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, Steve Lennon

Dec 06, 2023

Five Star Subaru of Grapevine responded

Congratulations, MRMF73, on the purchase of your new 2023 BRZ! Thank you for ordering your new car from Five Star Subaru. When Derek or I can address your technical or care questions, reach us at 817-438-1700. We are here to help you fully enjoy your car. Best regards, Doug Laymon, Sales Manager

December 03, 2023

Dealership Rating
Employee Rating

This is a great place to do car business with. The entire crew courteous and helpful. More

by JOPDOG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Five Star Subaru of Grapevine responded

JOPDOG, We understand that you have many choices when it comes to purchasing a vehicle, and we are honored that you have entrusted us with your business. At Five Star Subaru, we are committed to providing exceptional service and ensuring your satisfaction throughout your ownership experience. Please do not hesitate to reach out to our dedicated team at 817-438-1700. We are here to support you at every step of the way. Thank you for your business and feedback. Sincerely, Doug Laymon, Sales Manager

November 30, 2023

Dealership Rating
Employee Rating

Treated me fairly and got me in the new car I wanted. I would come back when I get another car. More

by A.STRICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2023

Five Star Subaru of Grapevine responded

Thank you, A.STRICK, for shopping at Five Star Subaru. Customer satisfaction and transparent deals are the goals. Reach David and our team with new car questions at 817-438-1700. It is important that we help you fully enjoy your Subaru. Best regards, Doug Laymon, Sales Manager

November 26, 2023

Dealership Rating
Employee Rating

My only criticism is having to reach a fifteen word minimum review for submission. 15 🙂. More

by BARRY.BOTTERMAN
Recommend Dealer
Yes

Other Employees Tagged: Steve Lennon

Nov 27, 2023

Five Star Subaru of Grapevine responded

Barry, We are grateful you took the time to rate your Five Star Subaru experience. Congratulations on your purchase! We want to make your Subaru ownership an awesome experience. Be sure to stop by or call 817-438-1700 any time. Thank you for your business and review, Doug Laymon, Sales Manager

November 26, 2023

Dealership Rating
Employee Rating

This was a really easy process and would recommend. Shannon was very knowledgeable and helpful. More

by ROGERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Reust, Steve Lennon

Nov 27, 2023

Five Star Subaru of Grapevine responded

ROGERS, Thank you for recommending Shannon and Five Star Subaru. Customer satisfaction remains a priority, so we welcome your new car questions at 817-438-1700. We are here to help with all of your technical or care concerns. Congratulations! Best regards, Doug Laymon, Sales Manager

November 21, 2023

Dealership Rating
Employee Rating

David was so so great! ! He really listened to me and helped me to figure out exactly what I wanted! Give this man a raise! More

by ALDENGARTRELL3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Hendricks, Greg Cryer , The receptionist was so sweet!

Nov 22, 2023

Five Star Subaru of Grapevine responded

Congratulations, ALDENGARTRELL3, on your purchase at Five Star Subaru. Your endorsement of David and our sales team is greatly appreciated. Thank you for your kind words and business. We look forward to addressing questions about your Subaru any time at 817-438-1700. Best regards, Doug Laymon, Sales Manager

November 18, 2023

Dealership Rating
Employee Rating

Azrael was very professional and helpful. The entire car buying process was simple and stress free. More

by KGCORTNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Azrael Cavazos

Nov 19, 2023

Five Star Subaru of Grapevine responded

Thank you, KGCORTNER for taking the time to rate your Five Star Subaru shopping experience. To help you fully enjoy your car, don't hesitate to contact us at 817-438-1700 with questions. Your complete satisfaction is our goal. Take care, Doug Laymon, Sales Manager

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