Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine

Brandon Fraikes | Page 27

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
618 Reviews
4.9

618 Reviews

Write a Review

618 Reviews of Brandon Fraikes

November 15, 2023

Dealership Rating
Employee Rating

Everyone from start to finish was very friendly and seemed knowledgeable about the vehicles. I had questions after the sale and David was very helpful and returned my call when he had an answer for me. More

by PAMBURBACH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hendricks

Nov 15, 2023

Five Star Subaru of Grapevine responded

PAMBURBACH, We are grateful to have earned your business at Five Star Subaru. Reach David or me at 817-438-1700 any time you have questions about your new Subaru. We want you to keep you knowledgeable about your car. Thank you for sharing, Doug Laymon, Sales Manager

November 05, 2023

Dealership Rating
Employee Rating

Clay is the reason I have purchased three cars. Great customer service. He goes the extra mile to meet your needs. More

by JJCMACK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Garrett, Doug Laymon

Nov 06, 2023

Five Star Subaru of Grapevine responded

JJCMACK, Thank you for your loyalty to Clay and Five Star Subaru. We are grateful for each of your purchases and we look forward to hearing from you in the future at 817-438-1700. Let us know when you have technical or care concerns. Enjoy your newest car! Best regards, Doug Laymon, Sales Manager

November 02, 2023

Dealership Rating
Employee Rating

Dealership was great, BB made choosing a car easy with zero pressure. Everyone was friendly and knowledgeable. Highly recommend this dealership. More

by BRITLYN65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, BB Belharrat

Nov 03, 2023

Five Star Subaru of Grapevine responded

BRITLYN65, We really appreciate you at Five Star Subaru. When you have questions about your new car, we encourage you to stop by or call 817-438-1700. Helping you fully enjoy your Subaru is our focus. Thank you for recommending BB and our dealership. Sincerely, Doug Laymon, Sales Manager

November 01, 2023

Dealership Rating
Employee Rating

Great purchase experience! If you’re in the market for a new car contact James Inim - he will take great care of you! No pressure, and he will make sure you are happy with yo More

by ROSSHAMILTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Inim, Greg Cryer

Nov 02, 2023

Five Star Subaru of Grapevine responded

Congratulations, Ross! It is great to know that James and the Five Star Subaru sales team made your purchase smooth and enjoyable. If there's ever anything you require in the future, don't hesitate to get in touch with us at 817-438-1700. We're here to assist you! Thank you for your recommendation and business. Best regards, Doug Laymon, Sales Manager

October 29, 2023

Dealership Rating
Employee Rating

Everyone was very helpful and very knowledgeable in answering my questions. Would recommend this dealership to friends and family More

by JAMINTX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, James Inim

Oct 30, 2023

Five Star Subaru of Grapevine responded

Hello JAMINTX, Thank you for taking the time to share your positive experience with us at Five Star Subaru. We're delighted to hear that James and our sales team did an excellent job helping you. We appreciate you and look forward to hearing from you at 817-438-1700 in the future. Best regards, Doug Laymon, Sales Manager

October 28, 2023

Dealership Rating
Employee Rating

Overall I’m very happy with my purchase experience at Five Star Subaru on my 2024 Outback Wilderness. My salesman Joe Tareen was great. The only real aspect that I was less than satisfied with was I made More

by NPPRONECK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: BB Belharrat, Joe Tareen

Oct 29, 2023

Five Star Subaru of Grapevine responded

NPPRONECK, Thank you for your candid feedback. We are dedicated to helping you enjoy your new Subaru. We sincerely regret the lack of attention you received at the parts center, and we are taking immediate steps to rectify this situation to ensure it doesn't reoccur in the future. We value you at Five Star Subaru and hope to hear from you again at 817-438-1700. Sincerely, Doug Laymon, Sales Manager

October 21, 2023

Dealership Rating
Employee Rating

It good experiences. Not much for word. Jaylen is trustworthy Financial had a small hiccup More

by HERB.ASKIE
Recommend Dealer
Yes
Oct 22, 2023

Five Star Subaru of Grapevine responded

Thank you for shopping at Five Star Subaru, Herb! Jaylen and our staff welcome you to stop by or call 817-438-1700 with vehicle questions. We are here to help you enjoy your car. Best regards, Doug Laymon, Sales Manager

October 21, 2023

Dealership Rating
Employee Rating

The dealership was incredibly friendly and helpful. They didn’t pressure us at any point. We were very happy with the service. More

by JILLAUSTIN32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Lara

Oct 22, 2023

Five Star Subaru of Grapevine responded

JILL, We are committed to providing our customers with a consistently positive experience at Five Star Subaru. Congratulations on your purchase! We look forward to serving you for many years to come. Stay in touch at 817-438-1700, Thank you, Doug Laymon, Sales Manager

October 20, 2023

Dealership Rating
Employee Rating

We had a good experience from start to finish in the buying process. We highly recommend this dealership. More

by BSULTAN661
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kenny Gaines

Oct 20, 2023

Five Star Subaru of Grapevine responded

BSULTAN661, We're delighted to hear that you had a pleasant experience at Five Star Subaru. Thank you for your business and recommendation. When you need our technical or maintenance advice, we are always available at 817-438-1700. We appreciate you! Best regards, Doug Laymon, Sales Manager

October 19, 2023

Dealership Rating
Employee Rating

Easy process , no hidden surprises. Everyone made the sales process simple & quick. Thanks, best vehicle buying experience ever. More

by ANGELS6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kroes, Rikko DePasquale

Oct 20, 2023

Five Star Subaru of Grapevine responded

Congratulations ANGELS6! We are so excited for you to enjoy your new car. Thank you for taking the time to rate your Five Star Subaru shopping visit. If there's anything else we can do to enhance your experience, call us at 817-438-1700. Take care, Doug Laymon, Sales Manager

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