Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine

Brandon Fraikes | Page 61

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
619 Reviews
4.9

619 Reviews

Write a Review

619 Reviews of Brandon Fraikes

November 27, 2020

Dealership Rating
Employee Rating

I had a great experience at 5 Star Subaru. They were professional throughout the experience and really worked with me throughout the process to help me get what I wanted. They even delivered the car to More

by brittany.burkett87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon

Nov 28, 2020

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, Brittany! We are so thankful to have had the chance to help with your Subaru purchase. When you need our vehicle advice, please let us know at 817-438-1700. It will be great to see you again. Best Regards, Doug Laymon, Sales Manager

November 26, 2020

Dealership Rating

Friendly greeting when I arrived at the dealership. Great patience and willingness to negotiate a fair deal. Very satisfied with the team here in Grapevine. More

by lgalicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik, Doug Laymon , Frankie Saif

Nov 28, 2020

Five Star Subaru of Grapevine responded

Igalicia, It was our pleasure to help you shop for a new vehicle at Subaru of Grapevine. Thank you for rating our dealership and please let us know how we can assist again at 817-438-1700. We look forward to helping you fully enjoy your Subaru. Take Care, Doug Laymon, Sales Manager

November 25, 2020

Dealership Rating
Employee Rating

Great job of answering all my questions and going over all of my options with the vehicle and the financing options. All calls were handled promptly. More

by Gmaj66
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Matthews , Spencer Fuller

Nov 28, 2020

Five Star Subaru of Grapevine responded

Gmaj66, We always want to hear from you at 817-438-1700 when you have vehicle questions. Customer care continues long after the sale, so visit us again at Subaru of Grapevine or give us a call. Let's make driving fun. Thank you, Doug Laymon, Sales Manager

November 25, 2020

Dealership Rating

Superb experience from sales to business. Exceptional care for COVID precautions also. "Chief" James was my salesperson. Brandon was in the business office. Excellent deal and very good price on my tr More

by pseudofed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Mirbahaeddin

Nov 28, 2020

Five Star Subaru of Grapevine responded

Congratulations pseudofed! Let's make your new car the best driving experience ever. Everyone at Subaru of Grapevine will be ready to answer all of your vehicle questions at 817-438-1700. Please stay in touch. Thank you, Doug Laymon, Sales Manager

November 25, 2020

Dealership Rating
Employee Rating

This was my first time buying a car from this dealer, I will return as a customer for sure. Ron and Wing did a great job helping during the process More

by jlhdezz
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Wing Yip, Ron Berman

Nov 28, 2020

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, jlhdezz! We are excited to help you enjoy your first car. Reach out to Wing or me at 817-438-1700. We are happy to help in any way we can. Thank you, Doug Laymon, Sales Manager

November 20, 2020

Dealership Rating
Employee Rating

Everyone, including the general manager, made sure that I was taken care of, and that everything was going OK. To anybody looking for a Subaru, five star Subaru is the place that I would recommend highly. More

by sdorn6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2020

Five Star Subaru of Grapevine responded

Sdorn6, This holiday season we want our customers to know how grateful we are for each of you. Thank you for shopping at Subaru of Grapevine and please let us know when we can assist you again at 817-438-1700. We wish you safe and happy holidays. Best Regards, Doug Laymon, Sales Manager

November 19, 2020

Dealership Rating
Employee Rating

Good service and good snack food...Bill does a great job as always....Three Outbacks from Bill.....Subaru Grapevine always does 5 Star Service. I will recommend Subaru. More

by COKEFIELD2709
Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik, Scott Mirbahaeddin

Nov 20, 2020

Five Star Subaru of Grapevine responded

Congratulations on another purchase at Subaru of Grapevine, COKEFIELD2709! We are grateful for your loyalty and commitment to Bill and our sales team. We look forward to hearing from you again at 817-438-1700. Thank you for choosing us as your auto dealer. Happy Holidays, Doug Laymon, Sales Manager

November 19, 2020

Dealership Rating
Employee Rating

Bill Klozik is a fantastic salesman. He helped me a few yews back but I did not buy anything. He made such an impression on me that when I was ready I was determined to come back to him. I thought I had f More

by billamante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

Five Star Subaru of Grapevine responded

Congratulations, billamante, on your purchase from Subaru of Grapevine. Bill and I want to help you fully enjoy your ride, so do not hesitate to contact either of us at 817-438-1700. We look forward to helping you again by sharing our Subaru knowledge. Thank you, Doug Laymon, Sales Manager

November 18, 2020

Dealership Rating

Bill Klozik was a wonderful salesman. He was very informative and knew his stuff. Didn’t feel pressured to buy. I did get a new ascent and couldn’t be happier! More

by k_ford0705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik, Doug Laymon

Nov 18, 2020

Five Star Subaru of Grapevine responded

Hello k_ford0705! We agree that Bill is a great consultant and we both want to continue hearing from you at 817-438-1700. When you have questions about your new Subaru, please stop by Subaru of Grapevine or give either of us a call. We want to make your driving experience exceptional. Thank you, Doug Laymon, Sales Manager

November 16, 2020

Dealership Rating

John Michael met at the door and away we went. The process was smooth and simple. Looked over the choices and selected a white Ascent because of the great look and comfort. The whole process was compl More

by Fr Tom Kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mosqueda , Jeff Davis

Nov 17, 2020

Five Star Subaru of Grapevine responded

Congratulations, Fr. Kennedy! Everyone at Subaru of Grapevine wants to make owning your Ascent the best experience. Please let John or me know when questions arise at 817-438-1700. We look forward to helping you fully enjoy your Subaru. Thank you, Doug Laymon, Sales Manager

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