Brandon Martinez
Brandon Martinez at Honda of Valley Stream

Brandon Martinez | Page 2

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7
313 Reviews
4.7

313 Reviews

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313 Reviews of Brandon Martinez

July 06, 2026

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Clara Torres provided exceptional customer service when I owned my 2022 Honda CR-V EX AWD (Blue). She was always professional, courteous, and knowledgeable. She took the time to answer my questions, explaine More

by Ortizarielis
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Gary Lin

Jul 06, 2026

Honda of Valley Stream responded

What a heartfelt review for Clara! The fact that her care and professionalism left such a lasting impression even after all this time truly speaks for itself. We will make sure she sees this. Don't hesitate to reach out if there is anything else we can help with!

Jul 06, 2026

Ortizarielis responded

Thank you for your thoughtful response. I’m glad to know my feedback will be shared with Clara. She truly made a lasting impression, and I appreciate the outstanding service she provided. Thank you again!

July 06, 2026

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Brandon Martinez provided excellent customer service. I came in on June 29, 2026, at 7:00AM without an appointment for the A16 maintenance service and recall on my 2026 Honda CR-V Hybrid TrailSport (Pear More

by Ortizarielis
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Gary Lin

Jul 06, 2026

Honda of Valley Stream responded

We are so glad Brandon was able to take great care of you first thing in the morning without an appointment! His commitment to keeping customers informed and making every visit stress free is exactly what we strive for. We will make sure he and the team see this. Don't hesitate to reach out if there is anything else we can help with!

Jul 06, 2026

Ortizarielis responded

Thank you for your kind response. I’m glad my feedback will be shared with Brandon and the team. I truly appreciate the professionalism, excellent communication, and outstanding service I received. Thank you again!

July 04, 2026

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My visit to Honda Valley Stream was my worse experience and I would never recommend anyone to take a car to that location. More

by mdacosta3382
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Recommend Dealer
No
Jul 15, 2026

Honda of Valley Stream responded

We apologize your experience was less than satisfactory and would love to speak with you further about it. However, we are unable to locate you in our system with the information provided. Please reach out to our assistant service manager, Tony Vicente at 516-285-6655, ext. 126. He looks forward to hearing from you.

June 29, 2026

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Briyanna jones was very helpful with scheduling my appointment. She also provided me with good information of what my recall is and how long it would take More

by ez
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Recommend Dealer
Yes
Jun 30, 2026

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We are glad Bryanna made the scheduling process easy and kept you well informed about your recall. We will make sure she knows you appreciated it. Don't hesitate to reach out if there is anything else we can help with!

June 27, 2026

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This is the worst experience I had. the young lady at the cashier gave me attitude and was on her phone the whole time while talking to me and yelling at me to hurry up and pay and they More

by Danny habib
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Recommend Dealer
No
Jul 15, 2026

Honda of Valley Stream responded

We apologize your experience was less than satisfactory. We are very interested in hearing the details, however, we are unable to locate you in our system. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

June 26, 2026

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The dealership completed the required maintenance successfully. The staff acted very professionally. They explained the required work very clearly. More

by pfsqdancer
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Recommend Dealer
Yes
Jun 30, 2026

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We are glad the team explained everything clearly and got the maintenance taken care of. Don't hesitate to reach out if there is anything else we can help with!

June 24, 2026

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Muy servicial el personal atentos y rapido trata. al clientele con respeto muy a ten tos More

by dalkirysramirez
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Recommend Dealer
Yes
Jun 24, 2026

Honda of Valley Stream responded

Hi there! Thank you so much for your kind words! We are thrilled to hear that our team made you feel welcome and respected. We look forward to your next visit! Hola! Muchas gracias por sus amables palabras. Nos alegra mucho saber que nuestro equipo lo atendio con respeto y rapidez. Esperamos verle en su proxima visita.

June 23, 2026

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I would like to take this moment to thank Service Manager Tony Vicente and Service Advisor Brando Martinez. They helped me with everything I needed for my 2024 Honda Prologue. More

by letty_2009j.e
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Recommend Dealer
Yes
Jun 23, 2026

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We are glad Tony and Brandon took such great care of you and your Prologue. We will make sure they both know you appreciated it. Don't hesitate to reach out if there is anything else we can help with!

June 22, 2026

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Honda of Valley Stream has the best auto service department on Long Islans! Brandon is an excellent representative of your organization. More

by lesfrim
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Recommend Dealer
Yes
Jun 23, 2026

Honda of Valley Stream responded

Hi there! Thank you for the incredibly kind words! We are glad Brandon and the service team continue to set the bar on Long Island. We will make sure Brandon knows you appreciate him. Don't hesitate to reach out if there is anything else we can help with!

June 22, 2026

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My service agent Brandon was very good at his job. The only thing I didn’t like was that I got there at 10 AM and didn’t leave to 2 PM. More

by rgonz2543
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Recommend Dealer
Yes
Jun 23, 2026

Honda of Valley Stream responded

Hi there! Thank you for the feedback! We are glad Brandon took great care of you. We completely understand that a four hour wait is too long and we apologize for that. We will work on improving our turnaround times. Don't hesitate to reach out if there is anything else we can help with!

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