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Brandon Martinez

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Brandon Martinez

Brandon Martinez | Page 2

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7

320 Reviews

Overview Reviews (320)

4.7

320 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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320 Reviews of Brandon Martinez

July 21, 2026

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Great experience. Streamlined and professional from start to finish. Brandon Martinez was the best. I watched him hustle to help both his teammates and clients Streamlined and professional from start to finish. Brandon Martinez was the best. I watched him hustle to help both his teammates and clients More

by ECKSTEINJE

Verified Customer

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Recommend Dealer

Yes

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Jul 22, 2026 -

Honda of Valley Stream responded

We are so glad Brandon made such a strong impression! That kind of teamwork and dedication to both clients and colleagues is exactly what we are proud of. We will make sure he sees this. Don't hesitate to reach out if there is anything else we can help with!

July 14, 2026

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Thank you Advisors for always being courteous, professional and helpful, I like working with Brandin professional and helpful, I like working with Brandin More

by Compton

Verified Customer

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Recommend Dealer

Yes

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Jul 15, 2026 -

Honda of Valley Stream responded

We appreciate that! We are glad Brandin and the advisory team always make your visits a positive one. We will make sure Brandin knows you appreciate him. Don't hesitate to reach out if there is anything else we can help with!

July 11, 2026

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Disconnect with appointment scheduler requires attention. Service Advisor, Branden, went above & beyond to remedy the issue. Service Advisor, Branden, went above & beyond to remedy the issue. More

by mjohn18156

Verified Customer

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Recommend Dealer

Yes

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Jul 13, 2026 -

Honda of Valley Stream responded

Thank you for the honest feedback! We apologize for the scheduling disconnect and appreciate your patience. We are glad Brandon was able to step in and make things right. We will look into improving our scheduling process and will make sure Brandon knows you appreciated his efforts. Don't hesitate to reach out if there is anything else we can help with!

July 10, 2026

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Easy to make an appointment and knowledgeable & friendly service coordinators. Clean & well-organized service center. Highly recommended, service coordinators. Clean & well-organized service center. Highly recommended, More

by andrew.kaner

Verified Customer

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Recommend Dealer

Yes

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Jul 13, 2026 -

Honda of Valley Stream responded

We appreciate the recommendation, Andrew! We are glad the whole experience from scheduling to service hit the mark. Don't hesitate to reach out if there is anything else we can help with!

July 08, 2026

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EVERYTHING WENT SMOOTHLY ENJOYED THE EXPERIENCE THERE SERVICE WAS FLAWLESS The staff was very knowledgeable SERVICE WAS FLAWLESS The staff was very knowledgeable More

by puggymarlin

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

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Jul 15, 2026 -

Honda of Valley Stream responded

Hi there! Thank you for the fantastic feedback! We are so glad everything went smoothly and that our team made a great impression. We look forward to seeing you again!

July 08, 2026

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Although I only ask for Mr. Marcel when I bring in my car for Service. Mr. Brendon was just as good. Marcel when I bring in my car for Service. Mr. Brendon was just as good. More

by KHATCHIG

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel

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Jul 13, 2026 -

Honda of Valley Stream responded

That is a great compliment for both of them! We are glad Mr. Brandon was able to deliver the same level of care you have come to expect from Mr. Marcel. We will make sure they both hear this. Don't hesitate to reach out if there is anything else we can help with!

July 07, 2026

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Excellent, efficiently run location. Super helpful staff with great communication. I'd highly recommend for your car service needs. Super helpful staff with great communication. I'd highly recommend for your car service needs. More

by valletti84

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

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Jul 13, 2026 -

Honda of Valley Stream responded

We appreciate the recommendation! We are glad the team delivered a smooth and well communicated experience. Don't hesitate to reach out if there is anything else we can help with!

July 06, 2026

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They were professional, respectful and courteous and kept you updated on the waiting time for the car repair you updated on the waiting time for the car repair More

by CLAUDETTE538

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Kazi Kamal

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Jul 15, 2026 -

Honda of Valley Stream responded

Thank you, Claudette! We are glad the team kept you informed and made the whole experience a respectful and comfortable one. Don't hesitate to reach out if there is anything else we can help with!

July 06, 2026

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Employee Rating

Brandon Martinez provided excellent customer service. I came in on June 29, 2026, at 7:00AM without an appointment for the A16 maintenance service and recall on my 2026 Honda CR-V Hybrid TrailSport (Pear I came in on June 29, 2026, at 7:00AM without an appointment for the A16 maintenance service and recall on my 2026 Honda CR-V Hybrid TrailSport (Pearl Gray). Brandon was professional, courteous, and very knowledgeable. He answered all of my questions, explained each service in detail, and clearly went over my options. He kept me informed throughout the process, and everything was handled efficiently. I truly appreciated his honesty, attention to detail, and outstanding customer care. He made the entire service experience smooth and stress-free. I highly recommend Brandon Martinez and the service team at Honda of Valley Stream. Thank you for the excellent service! More

by Ortizarielis

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Gary Lin

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Jul 06, 2026 -

Honda of Valley Stream responded

We are so glad Brandon was able to take great care of you first thing in the morning without an appointment! His commitment to keeping customers informed and making every visit stress free is exactly what we strive for. We will make sure he and the team see this. Don't hesitate to reach out if there is anything else we can help with!

Jul 06, 2026 -

Ortizarielis responded

Thank you for your kind response. I’m glad my feedback will be shared with Brandon and the team. I truly appreciate the professionalism, excellent communication, and outstanding service I received. Thank you again!

July 04, 2026

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My visit to Honda Valley Stream was my worse experience and I would never recommend anyone to take a car to that location. and I would never recommend anyone to take a car to that location. More

by mdacosta3382

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Jul 15, 2026 -

Honda of Valley Stream responded

We apologize your experience was less than satisfactory and would love to speak with you further about it. However, we are unable to locate you in our system with the information provided. Please reach out to our assistant service manager, Tony Vicente at 516-285-6655, ext. 126. He looks forward to hearing from you.