- Christine
Brandon Monaco was wonderful to work with at Walters Mercedes. Very friendly, professional, and knowledgeable of the services my car needed. I won’t take my Mercedes anywhere else!
Read More
Apr 12, 2021 -
Walter's Mercedes-Benz of Riverside responded
Christine,
Thank you for leaving Brandon this excellent review! We are pleased to know that he took great care of you and your automotive needs throughout your visit! It is an honor to have your confidence and loyalty, and we look forward to continuing to provide you and your vehicle with the same 5-star service in the years to come!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
- rsdsg.works
Brandon is always very helpful and accommodating. They do their best to get it right the first time. All of the staff that I've ever dealt with is very pleasant.
Read More
Apr 12, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Brandon this excellent review! We are pleased that he and the team could consistently provide you with the quality service that you so much deserve! Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
- msanchez1315
Brandon Monaco is the service advisor you want to ask for . His priority is you , communication is his top skill through out your visit and his follow up with you to see how you are doing after the job is completed as well as days after .
Read More
Apr 02, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Brandon this excellent review! He will be honored to hear of your very kind words and to know how greatly you valued his assistance! It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
- CSN
We always bring our car back for service since the purchase from Walter’s. Great customer service and communication with Brandon Monaco our service representative.
Read More
Mar 22, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your positive review! It is our pleasure to serve you, and we are pleased that Brandon could provide you with a 5-star service experience once again! We wish you the safest of travels and look forward to continuing to provide you and your vehicle with our best care in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
- LS10336325
Great support and assistance in attempting to solve the challenge. Brandon Monaco is to be commended for his service to me and so sure to others as well.
Read More
Mar 11, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Brandon this positive review! We are pleased that he could be of valuable assistance to you throughout your visit! It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
- Gma Gamer
Overall, I think Walter's Mercedes-Benz is an honest business. They do need to conduct some department evaluations. The detail department needs to use clean cloths to clean the auto carpeting. I had to re-clean the floorboard with my own cleaner when I got my car home! They had made it dirtier than when I took my car in! The service department needs to the communications lines open with their customers. Let them know what is going on every step of the way!
Read More
- xoemtech
Brandon Monaco delivered top tier Mercedes class service during my visit by addressing every concern. This level of service started from the moment that I arrived when I was greeted curb side by the young lady that let him know I had arrived. Pretty impressive service, especially during a pandemic.
Read More
Other Employees Tagged:
Young lady that greeted me curbside and notified my advisor.
Mar 05, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Brandon this excellent review! Offering top-quality service is always our goal, and we are overjoyed that our efforts met your satisfaction. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how our team may serve you again!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
- Micjackson814
I pass several dealerships to get to Walter’s Riverside because of the friendly service provided by Brandon Monaco and mechanics there to service my vehicle. I feel I’m getting great care for my car.
Read More
Mar 05, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your wonderful review! We appreciate you confiding in our dealership with your automotive needs, and we are overjoyed that Brandon and the team could consistently be of great assistance to you! It is our pleasure to assist you in any way possible, and we look forward to continuing to provide you and your vehicle with our best care in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
- keithehall
Brandon Monaco did an excellent job at guiding me through the service process. He was thorough in outlining current and upcoming service that I may need, and he kept me aprised of developments as service was being rendered. Two thumbs up for Brandon!
Read More
Mar 03, 2021 -
Walter's Mercedes-Benz of Riverside responded
Keith,
Thank you for leaving Brandon this excellent review! We are delighted to know that he took great care of you and ensured that your service experience was smooth and informative! It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
- Jimmy John
Brandon Monaco has been my service advisor for the life of my car, he has always been very professional and has gone above and beyond to ensure everything is completed to my satisfaction. You have one of the best. PROMOTE
Read More
Feb 26, 2021 -
Walter's Mercedes-Benz of Riverside responded
Jimmy,
Thank you for leaving Brandon this 5-star review! We are pleased that he could consistently get you and your automotive needs taken care of- to your satisfaction. He will be honored to know how confident you are in his efforts, and we are certain that he will continue to provide you with the same exceptional service in the years to come!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager