Brandon Painter | Page 3

Excellent service clean pleasant waiting room. Professional staff. Quick service prompt attention to details. Effortless Professional staff. Quick service prompt attention to details. Effortless More

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My Wife decided she wanted a TRD Pro 4 Runner. ..I did not realize dealerships were charging a premium (over MSRP) on these. I had purchased my 2019 Tacoma at the Toyota Dealership in Murfreesboro ..I did not realize dealerships were charging a premium (over MSRP) on these. I had purchased my 2019 Tacoma at the Toyota Dealership in Murfreesboro back in Jan of 2019. Naturally I called the dealership (as they showed availability on their website). They said they were selling it for 65K (MSRP was like 53K). They would not come off that. I called several other dealerships - and though none were as high as Murfreesboro I continued to call around. I called Capital...got Brandon. He told me they are not adding markups...this was Feb 1st. I told Brandon I wanted the next Lime Rush they had, he told me they showed one coming in around March 4th. I gave a $500 deposit. Brandon kept in contact weekly, and on Feb 28th called and said the truck was here. I called my wife - we drove there...she was excited. Brandon had the truck detailed and sitting in the showroom area. Brandon showed my wife everything in the truck, he hooked her phone up to the system, answered all her questions and made her experience wonderful. The entire transaction/process was stellar. Brandon and Capitol were true to their word and delivered a truck for FAR less than they could have sold it for. In fact I could have sold the truck to an online seller for 8K over what I paid! I'm a capitalist and am fine with dealerships letting supply and demand dictate the price. However there is something to be said for a dealership that has a business model that targets customer loyalty vs a strategy of whatever the market will bear. I certainly appreciate and prefer the business model of Capital Toyota and for this reason we highly recommend this dealership over all the others I've dealt with. More

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Brandon is awesome. He is very personable and always does a fantastic job for us! Even after the last car we bought, he always asks how it is doing and if he can help in He is very personable and always does a fantastic job for us! Even after the last car we bought, he always asks how it is doing and if he can help in anyway. He even sent me a thank you card after the last car we purchased! We've bought 7 cars from Capital Toyota and have always had a good experience from sales to finance to their maintenance department. They treat you like family and remember details from thr last time you spoke with them. Will keep recommending them to others and will keep coming back. More

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Thank you so much for walking me through all of the features of the 2022 Highlander. I appreciate your help so much. Thank you, Brandon. features of the 2022 Highlander. I appreciate your help so much. Thank you, Brandon. More

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They have done what they said to this point and I expect it to continue it to continue More

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Very professional atmosphere. Brandon was easy to work with and knowledgeable about the vehicle. Great car purchase experience. with and knowledgeable about the vehicle. Great car purchase experience. More

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Brandon was responsive and very knowledgeable. I will recommend him to friends and family looking for a Toyota. recommend him to friends and family looking for a Toyota. More

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Brandon is AWESOME! VERY PROFESSIONAL AND ON POINT LOVE HIM HIM More

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The staff was friendly and efficient. Buying a car was very easy. I would recommend this dealership to my friends should they be in the market for a Toyota. very easy. I would recommend this dealership to my friends should they be in the market for a Toyota. More

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Brandon Painter and Eddie Triplett treated us like kings. Brandon was excellent and explained everything about our new car. Chris in finance explained the money side in detail. This is a great dealership! To Brandon was excellent and explained everything about our new car. Chris in finance explained the money side in detail. This is a great dealership! Toyota is our choice for life. More

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