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Brandon Tibbals
552 Reviews
Welcome to Rallye BMW! I have been a part of the team since 2011, and have enjoyed working with this organization. Rallye treats its customers and employees with the utmost respect and true professionalism. I am proud of how far I have come since joining the automotive industry, learning a great deal over the years. Customers enjoy working with me because of my honesty, loyalty, and dedication to the needs of others. I have won two awards for best customer service at the dealership. I grew up in Roslyn Heights, NY and attended SUNY Old Westbury. Like to travel whenever I have the time. Costa Rica, Puerto Rico, and California are some of the amazing places I have traveled to. One of my favorite hobbies is surfing – I’ve been surfing for over 10 years now. Helping others is my true passion. Stop by the dealership today and be prepared to receive high-quality service that you can depend on!
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552 Reviews of Brandon Tibbals
April 03, 2019
Quick courteous service. Everyone on site presented with excellent customer service. From the moment I entered the service garage until my car was ready, I was met with friend Everyone on site presented with excellent customer service. From the moment I entered the service garage until my car was ready, I was met with friendly helpful staff. While having trained mechanics are very important, the first person your customers see should, and in Ralleye's facility, are representative of quality care and concern for customers comfort. More
by ELISSA2
Verified CustomerOther Employees Tagged: Chy Wiggan
March 22, 2019
A class service I thought I was welcome as a person and then as a client. Very friendly and professional crew from up to lower level . Very good work I thought I was welcome as a person and then as a client. Very friendly and professional crew from up to lower level . Very good work More
by ATHENS4PUP
Other Employees Tagged: Carol Clark-Muniz
March 07, 2019
Simply the best Hands down the best service and employees who care. Had a tire blow on one side of car and two days later the other tire blew. They took car of me asa Hands down the best service and employees who care. Had a tire blow on one side of car and two days later the other tire blew. They took car of me asap and I was super grateful. They kept me updated on status of my car and got me back out on the road ASAP. I can never say enough about how great Rallye service is! More
by Ebandov24
Other Employees Tagged: Carol Clark-Muniz , Matthew Carlson, Rafael Correia
February 25, 2019
Simply The Best I’ve been a loyal Rallye customer for over ten years now and they are one of the only companies that keep getting better through the years. The minute I’ve been a loyal Rallye customer for over ten years now and they are one of the only companies that keep getting better through the years. The minute you pull in you are greeted by friendly faces and are warmly welcomed. The entire experience from pulling in to driving away is 5 star. Matthew Carlson and Chris Blanco always check in with me and make sure I have anything and everything I need and want. Brandon Tibbals made sure I was in and out on this trip and was amazing! When you join the Rallye family you really become just that family. If more companies were as focused on the customer as Rallye is the world would be a better and less stressful place! More
by FOXFIRE264
Other Employees Tagged: Christopher Blanco , Matthew Carlson
February 21, 2019
Staff knowledge excellent After getting my car from Rallye Collision i needed help syncing my phone to my car. Ricky in service was very helpful and knowledgable and friendly. After getting my car from Rallye Collision i needed help syncing my phone to my car. Ricky in service was very helpful and knowledgable and friendly. More
by PKESSLER1
Other Employees Tagged: Matthew Carlson, Ricky
February 18, 2019
Poor customer service Poor communication, promised update on service, 36 hours later I called to check on progress. I arrive to pick up my car, they want to wash it, told Poor communication, promised update on service, 36 hours later I called to check on progress. I arrive to pick up my car, they want to wash it, told it takes ten minutes. Fifty minutes later I check on status, they will find out for me. Sixty minutes, still no car they lost the keys. I request the service manager, not available, an assistant will help me. Unidentified person comes to service desk to ask me, "What's wrong and Oh I am sick so don't shake my hand". I am handed my keys by a serviceman and told my car was lost not the keys. I leave in my unwashed car. Fantastic service, you touched all the bases. More
by Mike M
Other Employees Tagged: Unidentified female assistant manager
January 06, 2019
They are very good at customer service! Highly recommend to get the best service in town. Good location. Friendly , responsive and dependable. They go out of the way to keep you happy. Highly recommend to get the best service in town. Good location. Friendly , responsive and dependable. They go out of the way to keep you happy. More
by EDRON285
Other Employees Tagged: Carol Clark-Muniz , Joe Cavero
January 02, 2019
Service Dept. is Efficient, Clean, and Professional My experience with Sales had its challenges, however, the Service Dept. makes up for what Sales lacks. My experience with Service is exceptional ev My experience with Sales had its challenges, however, the Service Dept. makes up for what Sales lacks. My experience with Service is exceptional every time I bring my car in. The Service team members are always respectful of my time and treat my vehicle with care. When I bring my car in for routine maintenance service, I usually wait no more than 2 hours. I never even bother reserving a loaner car because the customer waiting areas are very comfortable and the WiFi is fast and reliable (so I get my work done while I wait). Complimentary coffee and tea is a nice touch that most customers appreciate. More
by TKONGNY
Other Employees Tagged: David O’Neill
January 02, 2019
Great sales and service team. My experience with this dealership thus far has been excellent. They are courteous and respectful of my time. That is very important to me. If somet My experience with this dealership thus far has been excellent. They are courteous and respectful of my time. That is very important to me. If something additional needs to be taken care of they communicate it to you with a time frame as to how quickly that can handle it and have been on point thus far. This applies to sales and service. More
by BEVERLYDDAVIS95
Other Employees Tagged: Gabriel Hale
January 02, 2019
inspection and service check they are very friendly helpful and professional to me, did a nice jobs for my car..every times when I went for service of my car .they wash and vacuum they are very friendly helpful and professional to me, did a nice jobs for my car..every times when I went for service of my car .they wash and vacuum my car very clean & shining, More
by jyne
Other Employees Tagged: Christopher Blanco, Darren Thomsen, Frank Trotta
