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Brendan Flynn
387 Reviews
387 Reviews
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387 Reviews of Brendan Flynn
December 04, 2025
Marcus was wonderful. He answered all our questions, and was very helpful. I would recommend him to my family and friends He answered all our questions, and was very helpful. I would recommend him to my family and friends More
by lisapav
Verified CustomerOther Employees Tagged: Nancy Moeschl, Mike Aslan, Ed Koziol, William O'Dell, Derek Thomas
November 25, 2025
Brendan was great. His customer service was excellent. My biggest issue was trying to contact the service department to schedule and ask questions about a loaner and re His customer service was excellent. My biggest issue was trying to contact the service department to schedule and ask questions about a loaner and recalls. More
by Kim
November 20, 2025
So I brought my car in for a random recall, and when I went to pick it up my aftermarket running boards that are retractable were no longer working nor any of my interior lights or my dome light so it was went to pick it up my aftermarket running boards that are retractable were no longer working nor any of my interior lights or my dome light so it was late in the day and they didn’t know how to figure out how to make it work so I took it back home. Set up an appointment to bring it back and pick up a loaner car. . I came back in for my appointment with my service dog, and after letting me sit in the waiting room for over a half an hour, someone came out from the service department and informed me that under no circumstances was any pet allowed in their loaner cars nor would any car rental company allow that to happen. so I had to explain the ADA requirements of which the service man told me he wasn’t going to make any exceptions. There was a $500 cleaning fee if I chose to put a dog in the car. . so I had to explain the ADA requirements, so I proceeded to go home drop the dog off and come back and pick up the loaner car. then after several days of my car being at the dealer for them fixing the problem that they created, Mike the Middle Eastern guy with the bad attitude that sits behind the desk called me and told me my car was ready to be picked up . So I asked Mike if the running boards were working and the dome light and the interior lights and he said no. . so I said then the car is not ready to come home and I’m not picking it up and might I add this Mike person has given me nothing but attitude since the very first time I had any service of any kind oil change anything just a condescending negative attitude. . The brand new general manager was amazing. Scott Heid. Apparently, when all of this took place, it was only his second day on the job. He came from Lincoln, which is where I had my last car for 12 years and the service at Lincoln was stellar. If I made an appointment, I didn’t have to go sit in the waiting room for more than a half an hour for them to then tell me that I couldn’t Get in a loaner car with my service dog because it wasn’t an issue at Lincoln and not ever . So now that we have Scott on board things are going better and apparently there’s a new female service manager unfortunately I don’t know her name and it was her that finally was able to get the running boards and the dome light and the interior lights working.. also day one or two on the job. So basically the existing staff that has been there for I don’t know how long definitely is not the level of service. I’m accustomed to and I didn’t buy a low end car. I have a genesis GV 80.. More
by shirleygraziano
Other Employees Tagged: Mike Aslan was not what I would consider “service “
November 14, 2025
They are always pleasant to deal with whenever I have a concern with my vehicle.. they always inform me exactly what’s happening with my car and makes sure I have a clear understanding. I feel this is one concern with my vehicle.. they always inform me exactly what’s happening with my car and makes sure I have a clear understanding. I feel this is one ofthe best dealership I’ve experienced! More
by WITNESSCP2
November 11, 2025
Inefficient, terrible communication and not honoring the certified pre-owned inspection of the vehicle. It is very clear this dealership did not complete the entire survey and inspection of the vehicle. Thi certified pre-owned inspection of the vehicle. It is very clear this dealership did not complete the entire survey and inspection of the vehicle. This lack of inspection is currently leading to multiple service visits without a resolution. More
by tricuo1470
Other Employees Tagged: Mike Aslan, William O'Dell, Derek Thomas
November 10, 2025
Wonderful very helpful, and professional The staff was professional, and the process went smoothly. They explained what needed to be done, and the service was completed in a reasonable amount of time. professional, and the process went smoothly. They explained what needed to be done, and the service was completed in a reasonable amount of time. More
by de29bolton
Other Employees Tagged: Brendan Flynn
November 03, 2025
Very pleasant to work with and to resolved issues quickly . Looking forward to see if they continue to keep doing a great job . . Looking forward to see if they continue to keep doing a great job . More
by tomb1863
Other Employees Tagged: Mike Aslan, William O'Dell, Derek Thomas
November 01, 2025
Brendan ensured that my car was looked at quickly. He then worked to ensure my vehicle was up and running as soon as possible. I am very grateful that I got my car back as quickly as I did and didn't He then worked to ensure my vehicle was up and running as soon as possible. I am very grateful that I got my car back as quickly as I did and didn't have to find alternative transportation. More
by brandi.krzynowek
Other Employees Tagged: Brendan Flynn
