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Brent Penn
475 Reviews
Dealership Experience
13 yrs, 6 mos
Industry Experience
15 yrs, 1 mo
475 Reviews
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475 Reviews of Brent Penn
April 26, 2019
Continued excellence This is my 3rd purchase from Northside Lexus and I couldn’t be happier. The attention given to details and what I was looking for goes far beyond the This is my 3rd purchase from Northside Lexus and I couldn’t be happier. The attention given to details and what I was looking for goes far beyond the ordinary dealerships. Northside Lexus IS about building relationships with their customers. More
by PRECIOUSANDPERFECT4EVR
Verified CustomerOther Employees Tagged: Nick Makrakis
April 25, 2019
Thank you very much John & Brett, Wow!!! It is really hard to believe I now own a Lexus ES 350. I absolutely love driving my new car. Thanks for your help in making the John & Brett, Wow!!! It is really hard to believe I now own a Lexus ES 350. I absolutely love driving my new car. Thanks for your help in making the process of purchasing my Lexus go so seamless and smooth. You guys explained my options without any pressure. I believe I got a great deal and the best looking car on the Northside of Houston. Looking forward to doing more business with Lexus in the future. I just wanted to say "Awesome job " John Hankins and Brett Penn. Sincerely , Karen Murray More
by kaimurray
Other Employees Tagged: John Hankins
April 24, 2019
Steve and Barb's Great Adventure Everyone was very knowledgeable and helpful. First dealer to have someone explain all the options and how to use them. No pushy sales people everyone Everyone was very knowledgeable and helpful. First dealer to have someone explain all the options and how to use them. No pushy sales people everyone was professional. I feel like they want us to be return customers. We will return. More
by scrnart
Other Employees Tagged: Mike Driskill, David Ortiz
April 23, 2019
Erica Pollino was great. I purchased a car at Northside Lexus and Erica Pollino was great to work with. I would recommend anyone buying a car and wants to have a nice experie I purchased a car at Northside Lexus and Erica Pollino was great to work with. I would recommend anyone buying a car and wants to have a nice experience I would give Erica Pollino and/or Mike Driskill a call, you will be very pleased. More
by Maureen.M.Mccabe
Other Employees Tagged: David Perry , Mike Driskill, Erica Pollino Burciu
April 21, 2019
Quick, easy, painless. One again, an awesome experience!! Eric Fuller and Brent Penn are great!! This was my second time to buy a vehicle from Eric, and I have had wonderf One again, an awesome experience!! Eric Fuller and Brent Penn are great!! This was my second time to buy a vehicle from Eric, and I have had wonderful experiences both times! He really looks out for his customers! Once a LEXUS girl, always a LEXUS girl! Love this dealership and the staff!! More
by kristalarson82
Other Employees Tagged: Eric Fuller, Ariana Wile
April 21, 2019
Very professional I explained what I was looking for, and never tried to sell me a more expensive car. Very thing explained and answered all questions great I explained what I was looking for, and never tried to sell me a more expensive car. Very thing explained and answered all questions great More
by Huffman
Other Employees Tagged: Randall Blackwell
April 19, 2019
Great Experience Overall Absolutely great service. Rex and Brent were amazing, answered all my questions, and I felt very comfortable during the process. Bought a car and will Absolutely great service. Rex and Brent were amazing, answered all my questions, and I felt very comfortable during the process. Bought a car and will definitely recommend. More
by luisgarcialaw
Other Employees Tagged: Rex Bomar
April 19, 2019
Great experience! From our first meeting, Needham was very professional and knowledgeable about the vehicle we were interested in. His calm demeanor and patience with From our first meeting, Needham was very professional and knowledgeable about the vehicle we were interested in. His calm demeanor and patience with us made for a very enjoyable experience. We had a multi-vehicle transaction, and he and Brent in Finance made the whole process quick and easy while making sure the trade-in values of our vehicles were fair. Ava in Administration was very nice, patient, and helpful in getting us acquainted with our new vehicle as well. More
by MMANN
Other Employees Tagged: Needham Shotwell , Ava Pierce
April 17, 2019
Very pleasant experience I had a very pleasant interaction with the staff that worked with me at Northside Lexus. I thank Don Ansley, Brent Penn and Erica Pollino. I enjoy dr I had a very pleasant interaction with the staff that worked with me at Northside Lexus. I thank Don Ansley, Brent Penn and Erica Pollino. I enjoy driving my Lexus RX 350. More
by GWHEPGULER2
Other Employees Tagged: Don Ansley , Erica Pollino Burciu
April 13, 2019
Great Experience We had a great experience with our purchase. Nick located the vehicle we wanted and had it delivered to their location the next day. The entire buying We had a great experience with our purchase. Nick located the vehicle we wanted and had it delivered to their location the next day. The entire buying process went smoothly and I love my new LX. More
by KATBROCK568
Other Employees Tagged: Nick Makrakis
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