Brett Bales | Page 7

Really appreciated Barry’s help and advice when purchasing my new Toyota Camry. He helped in any way needed and had such a positive attitude. I would recommend Barry to anyone needing help in findi purchasing my new Toyota Camry. He helped in any way needed and had such a positive attitude. I would recommend Barry to anyone needing help in finding their new car! More

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Awesome professional service. Tim was a great professional salesman. Everything was smooth and fast with their service. I would definitely check back when it’s time to get another vehicle. Highly professional salesman. Everything was smooth and fast with their service. I would definitely check back when it’s time to get another vehicle. Highly recommend him. More

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Bob was amazing! We were in a bind to find a good vehicle quick and he was SO helpful and honest. He made our experience smooth sailing and not stressful. We will absolutely be back! Thanks Bob! quick and he was SO helpful and honest. He made our experience smooth sailing and not stressful. We will absolutely be back! Thanks Bob! More

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Buying a vehicle is one of my least favorite things to do. Honestly, I’d rather clean toilets. Alexander was very respectful and aimed to please. It was the least painful buying experience I’ve had in a do. Honestly, I’d rather clean toilets. Alexander was very respectful and aimed to please. It was the least painful buying experience I’ve had in a long time. More

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We are Toyota people. We told Mike what we were looking for and gave him our price range. He was polite and fair. Thank you for and gave him our price range. He was polite and fair. Thank you More

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Bait and Switch I have been leasing from these people for 12 years. My most recent experience was horrible! Our sales guy Joe Herman was GREAT in the beginning. I have been leasing from these people for 12 years. My most recent experience was horrible! Our sales guy Joe Herman was GREAT in the beginning. They did everything they could over email and phone to line up our sale. But once we got to the dealership to pick up our car, everything changed. When we arrived nothing was ready! The car was still sitting in the showroom. Joe was busy working another sale with a new customer and completely did not care about us. Wanted us to sign the paper work and move on. He did not show us the car, he did not go over any of the features. We even received the card with 1/4 of a tank of gas, they could not even fill it up for us!!! The entire time we were their waiting it felt like he could care less about us because he had made the sale and was working a new one. We sat there for over an hour waiting for him to even come get the car out of the showroom and give us the second key once we had signed! ANOTHER sales person had to finally help us. Then when the deal was done and a month later everything he told us was false. We were over our milage on the car and I asked about that. He stated when he was making the deal that if I came in that month Pappas would void it. Well, a month later and we received a bill for the overage. Then when I tried to address it with him over email and a call, no response. BUT I have tracking on my emails since I am in tech and I know he has read the emails but is choosing to not answer them. Horrible experience. I feel like I was pushed and customer service was great, up until I signed. Once I signed they did not care. Surprised as this is my 5 car with Pappas and this has never happened before. Blow away. More

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Dakota was excellent sale person. I like the service of department a lot. They always be sure my car in good condition for me. I have been come there for 13 years. This reason why I wa I like the service of department a lot. They always be sure my car in good condition for me. I have been come there for 13 years. This reason why I want another Toyota car. More

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Barry was great!! Very accommodating and made me feel at ease. I would highly recommend Barry for your next vehicle purchase! He’s really great! ease. I would highly recommend Barry for your next vehicle purchase! He’s really great! More

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Sherry's 4Runner Quick and easy. I appreciate everyone I worked with throughout the purchase process. This is my second purchase from Pappas and I will most likely Quick and easy. I appreciate everyone I worked with throughout the purchase process. This is my second purchase from Pappas and I will most likely be back in another 10 years for my next Toyota! LOL More

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Great experience Had a great experience buying a new car from Tim. He was very knowledgable about the vehicles and worked with my crazy schedule. The overall experienc Had a great experience buying a new car from Tim. He was very knowledgable about the vehicles and worked with my crazy schedule. The overall experience at this dealership was excellent. I reccomend it. More

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