Brett Bales | Page 6

It was a pleasure working with Alexander Hamilton, Tony Overkamp, and Brett Bales on the purchase of my new Highlander. The transaction went well. Pappas Toyota game me a great price on my trade in and an Overkamp, and Brett Bales on the purchase of my new Highlander. The transaction went well. Pappas Toyota game me a great price on my trade in and an even better price on the new vehicle. I highly recommend working with this great group on individuals and know that I will return for any future car purchases. More

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The people were quite friendly. I never felt pressured to stay longer than I wanted to on days I didn't want to buy. Suggesting I take my car somewhere else for a quote was very pro customer. I'm glad I was stay longer than I wanted to on days I didn't want to buy. Suggesting I take my car somewhere else for a quote was very pro customer. I'm glad I was able to talk prices online. Digital forms would be great. I hate writing in tiny confined boxes. Overall my experience was great. More

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Good to do business with We have been going to Pappas for a number of years. Have always had a good experience with sales and service. Mike was no exception. Mike was perso We have been going to Pappas for a number of years. Have always had a good experience with sales and service. Mike was no exception. Mike was personable and courteous. Purchasing the used car was painless and effortless. More

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Sales Excellence This was my first experience with Pappas and as we all know, purchasing a vehicle is a general pain and requires patience with the process. The Pappas This was my first experience with Pappas and as we all know, purchasing a vehicle is a general pain and requires patience with the process. The Pappas experience with Steve was actually enjoyable, no hassle transaction. We were not left waiting too long, Steve kept us posted on the progress with finance and paperwork was completed swiftly. I would recommend Pappas to anyone as the sales staff on the showroom floor was pleasant and interacted with all customers. Top notch!!! More

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Great...First time experience! Had never worked with this dealer before but after hearing some good things about Pappas and wanting to try the Toyota brand (after having owned sever Had never worked with this dealer before but after hearing some good things about Pappas and wanting to try the Toyota brand (after having owned several Nissans), I wanted to try working with a dealer closer to where I live. My wife and I recently bought a brand new Highlander and a used RAV4. While it’s a little too early to tell how happy we will be with the actual vehicles, since we just took delivery last week, we were very pleased with the buying and delivery experience! Steve Helmich in Sales and Brett Bales in Finance were both great to work with...and Lisa’s smiling face and helpful offering of assistance made it a pleasurable buying experience... Mike M. More

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I normally go out of my way to buy private party and avoid dealerships whenever possible. Dave at Pappas has changed that experience for me. I traveled from out of state and happily would again. Honest, avoid dealerships whenever possible. Dave at Pappas has changed that experience for me. I traveled from out of state and happily would again. Honest, straightforward, and no pressure. This is the standard I hold other dealerships to. More

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Overall, buying experience exceeded our expectations. Helpful and accommodating staff. Frank Walsh took the time to explain the unique features of the Camry and answered all questions. Greatly appreciated Helpful and accommodating staff. Frank Walsh took the time to explain the unique features of the Camry and answered all questions. Greatly appreciated! Thank-you very much! More

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Contacted "Tank" with exactly what I was looking for. The SUV I wanted wasn't in my price range, so he showed me another SUV that I fell in love with. He came in with the perfect deal and took excellent care SUV I wanted wasn't in my price range, so he showed me another SUV that I fell in love with. He came in with the perfect deal and took excellent care of us! This is the 2nd car I have bought from him. Thanks Tank! More

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2nd Pappas Toyota Success 6+ years ago I met Toyota salesperson Jim Adams while looking for a new Toyota. We ended up having a connection through my job. Jim was very patient a 6+ years ago I met Toyota salesperson Jim Adams while looking for a new Toyota. We ended up having a connection through my job. Jim was very patient and thorough as I took multiple visits to mull over my decision then. This time around, I knew that I would return to Jim when I was ready to purchase, and I went in this time knowing exactly what I wanted. Jim made sure to locate a Rav 4 on another lot that was exactly what I wanted without paying for features that I didn’t need or want. I’m now very happily driving my new Toyota! More

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New car purchase David and Jim were very helpful and knowledgeable. Very pleasant experience. Very friendly staff and clean dealership. We would not having a problem David and Jim were very helpful and knowledgeable. Very pleasant experience. Very friendly staff and clean dealership. We would not having a problem recommending this dealership. Only one thing that was a problem. We setup the deal on a Saturday afternoon near closing time and we were supposed to come in Monday evening for financing the car and closing the deal. at 6:00 pm. They called and rescheduled for 7:00 pm we didn't get out of the dealership until 9:00 pm. We were the last customers to leave that night. More

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