Brett Sopocy | Page 5

Greenway Kia West responded

Thank you for the feedback regarding your recent visit to Greenway Kia West. We are glad to hear that Brett provided good attention and kept you updated with clear information about your car status at our Kia service center Winter Garden. Our team in Orlando takes great pride in professional communication and ensuring every guest has a great experience. We look forward to seeing you again for your next Kia oil change or tire rotation. Mark Foster Service Manager

Greenway Kia West responded

Thank you for the kind words regarding your recent visit to our Kia service center Winter Garden. Our team at Greenway Kia West takes great pride in being communicative about the progress of your vehicle and ensuring time efficiency is a top priority for our guests in Orlando. It is our goal to be the best car dealership in Central Florida by providing professional car maintenance for every vehicle that comes through our doors. We look forward to seeing you again for your next Kia oil change or tire rotation. Mark Foster Service Manager

Greenway Kia West responded

We take these concerns seriously and would like the opportunity to address your experience regarding the time spent and the diagnosis of your vehicle. Please visit the dealership or call and ask for me directly so we can discuss this matter further. Mark Foster Service Manager

Greenway Kia West responded

We are pleased to hear you have had a positive experience with our service team, but we are concerned to hear about your frustration regarding the purchasing side. We would like the opportunity to hear more about your feedback so we can address your concerns. Please visit us or call and ask to speak with me directly. Anas Lazaar General Manager

Greenway Kia West responded

Thank you for sharing your positive experience at Greenway Kia West. We are very happy to hear that you are satisfied with the care your vehicle received and that Brett Sopocy provided such helpful and knowledgeable customer service. Our team in Winter Garden is dedicated to providing high-quality care for every guest, and we will be sure to share your praise with Brett. We look forward to seeing you again at our Kia service center for your next maintenance visit in the Orlando area. Mark Foster Service Manager

Greenway Kia West responded

Thank you for the kind words! We are thrilled to hear that you had an amazing experience and that our staff made the process so easy for you. It is our goal at Greenway Kia West to provide stress-free service for all of our Orlando and Winter Garden neighbors. We look forward to seeing you again for your next visit. Anas Lazaar, General Manager

Greenway Kia West responded

Thank you for the positive feedback. We are happy to hear that Brett was on top of your vehicle and provided such helpful advice. It is our goal to provide the best service experience for our neighbors in Orlando and Winter Garden. We will be sure to share your kind words with the team here at Greenway Kia West. We look forward to seeing you again for your next visit. Mark Foster, Service Manager

Greenway Kia West responded

We are very sorry to hear about the frustration caused by the condition of your vehicle after your recent visit. This is certainly not the level of workmanship we strive to provide our guests. Please come in to the dealership or call and ask for me directly so that we can address these concerns and resolve this matter for you. Mark Foster, Service Manager

Greenway Kia West responded

Thank you for your feedback regarding your visit. We are glad to hear that the service itself was good. We appreciate your comments about the appointment process as we are always looking for ways to improve our communication. It is our goal to provide a seamless experience for all of our neighbors in Orlando and Winter Garden. We look forward to seeing you again for your next visit at Greenway Kia West. Mark Foster, Service Manager

Greenway Kia West responded

Thank you for your feedback regarding your visit. We are happy to hear that Brett was nice to work with, and we will certainly share your comments with him. We appreciate your input regarding the details of your vehicle maintenance, as it helps us improve how we explain service recommendations to our neighbors in Orlando and Winter Garden. It is our goal at Greenway Kia West to ensure every guest feels fully informed, and we look forward to seeing you again for your next visit. Mark Foster, Service Manager