Brett Sopocy | Page 4

Greenway Kia West responded

Thank you for sharing your experience. We are pleased to hear you received great communication and regular updates while your car was with us. It is our goal to remain the top Kia service center in Winter Garden, and we appreciate your loyalty to the brand. We look forward to seeing you again at Greenway Kia West the next time you need a Kia oil change in Orlando. Mark Foster Service Manager

Greenway Kia West responded

Thank you for the glowing 5-star review, Anthony! We are so pleased to hear that we continue to provide excellent service for your vehicle at Greenway Kia West. Consistency is a top priority for us, and knowing that you feel confident enough to highly recommend our service department to our neighbors in Orlando, Ocoee, and the surrounding Central Florida area truly means a lot to our entire team. We take great pride in being a trusted choice for automotive maintenance. I will be sure to share your kind words with our service technicians and advisors! We look forward to seeing you again for your next maintenance milestone. Mark Foster Service Manager

Greenway Kia West responded

Thank you for the 5-star review, Brenda! We are so pleased to hear that we were able to work you in without an appointment and provide quick and courteous service at Greenway Kia West. Creating a comfortable and professional environment for our neighbors in Orlando, Ocoee, and across Central Florida is our top priority. We are also glad to know that you found our check-out process and payment options to be easy and reliable! I will be sure to share your kind words with our entire service team. We look forward to welcoming you back for your next maintenance milestone! Mark Foster Service Manager

Greenway Kia West responded

Muchas gracias por su reseña de 5 estrellas, Ery. Nos alegra mucho saber que, desde su punto de vista, recibió una muy buena atención al cliente y un excelente servicio en Greenway Kia West. Nuestra prioridad es brindar una experiencia profesional y hospitalaria a todos nuestros vecinos de Orlando, Ocoee y el centro de la Florida. Compartiré sus amables palabras con todo nuestro equipo, ya que nos motiva a seguir ofreciendo lo mejor en cada visita. ¡Esperamos verle pronto para su próximo mantenimiento! Anas Lazaar General Manager

Greenway Kia West responded

Thank you for the 5-star review, RONTERRYR1944! We are so pleased to hear that your recall service at Greenway Kia West was completed in such a timely manner. We know your time is valuable, so keeping the wait to just 1 1/2 hours for our neighbors in Orlando, Ocoee, and the surrounding Central Florida area is always our goal. It is great to know you were pleased with the efficiency of our service team! I will be sure to share your positive feedback with our technicians and advisors. We look forward to welcoming you back for your next maintenance milestone! Mark Foster Service Manager

Greenway Kia West responded

Thank you for the four-star rating and for sharing your experience at Greenway Kia West. We are glad to hear that Brett took such great care of you and was thorough in resolving the issues with your vehicle. Listening to our guests' concerns is a top priority for our team in Winter Garden, and we are proud to provide reliable service to the Clermont community. We look forward to seeing you again for your next visit! Mark Foster Service Manager

Greenway Kia West responded

Thank you for sharing your positive experience at Greenway Kia West, Deshawn! We are thrilled to hear that you enjoyed our clean facility and found our staff to be respectful and nice. Providing a welcoming environment and top-tier service for our guests in Winter Garden and Clermont is our priority. We truly appreciate your feedback and look forward to seeing you again for your next visit! Anas Lazaar General Manager

Greenway Kia West responded

Thank you for the wonderful feedback regarding your visit to Greenway Kia West. We are proud to hear that our team provided respectful and professional service with a smile here in Orlando. We will be sure to share these kind words with our staff and the certified Kia mechanics who assisted with your visit. We look forward to seeing you again for your next service appointment in Winter Garden. Mark Foster Service Manager

Greenway Kia West responded

I am very sorry to hear about your disappointment regarding the maintenance package and the confusion over your service intervals. We want to ensure you have complete clarity on your coverage and the high quality of care provided by our team. Please visit the dealership or call and ask for me directly so I can personally review your plan with you and ensure all your questions are answered. Mark Foster Service Manager

Greenway Kia West responded

Thank you for the wonderful feedback regarding your visit to Greenway Kia West. We are proud to hear that you received good service and were in and out in a timely manner here in Orlando. We will be sure to share these kind words with Brett and our team of certified Kia mechanics. We look forward to seeing you again for your next Kia service visit in Winter Garden. Mark Foster Service Manager