Brett Strohmaier | Page 2

Third car purchased at location. Always provided great customer service on purchase s, repairs, and follow ups. Always provided great customer service on purchase s, repairs, and follow ups. More

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My buen servicio y atención en Mlady Nissan y en especial de Hugo Duran y Kamil me ayudaron a buscar las mejores opciones en mi automóvil especial de Hugo Duran y Kamil me ayudaron a buscar las mejores opciones en mi automóvil More

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Anthony is so sweet,professional,and friendly! Would come back to this dealership just for him! Would come back to this dealership just for him! More

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Luis was very friendly, helpful and understanding to my situation and what I wanted in a vehicle. The process was smooth and didn’t take all day. The dealership staff was great and even offered us pizza fo situation and what I wanted in a vehicle. The process was smooth and didn’t take all day. The dealership staff was great and even offered us pizza for lunch, lol. I would definitely come back and send referrals here. Thanks Luis and the team at M’Lady Nissan! More

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From Brandon in service to Rony is sales - Mlady has awesome employees who make you feel valued, appreciated and worth every second of their time. They are very knowledgeable and quickly find answer for awesome employees who make you feel valued, appreciated and worth every second of their time. They are very knowledgeable and quickly find answer for you if they didn’t know. Any service done for me has been better exceptional. For whatever reason I’m there - I always feel valued and respected, learn something, laugh, and I appreciate the experience. More

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Eddie was awesome! This was my first car but my family had also bought a car from him. I would recommend Eddie to anyone looking to get a great deal on a car! This was my first car but my family had also bought a car from him. I would recommend Eddie to anyone looking to get a great deal on a car! More

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They have great service very friendly and they explain me everything in decision of my car especially Hugo Duran recomend Mlady Nissan me everything in decision of my car especially Hugo Duran recomend Mlady Nissan More

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Rene was great, what a pleasure buying our new Nissan Pathfinder. M'LADY Nissan had the car we wanted and we were able to make a deal straight away after the test drive. It's our second car purchase fro Pathfinder. M'LADY Nissan had the car we wanted and we were able to make a deal straight away after the test drive. It's our second car purchase from M'LADY Nissan, and won't be our last. More

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I’ll start by saying I bought the truck that I wanted. I’m happy about that. Also that everyone I spoke with was very personable and friendly. That said I went in with the intention of just wanting to I’m happy about that. Also that everyone I spoke with was very personable and friendly. That said I went in with the intention of just wanting to test drive the truck. This was literally the second time I was ever in a dealership. I thought I knew what high pressure sales looks like from my past experience with time shares. That past experience was laughable compared to this. The number of times I heard “good news” after the sales guy talked with the sales manager was incredible. Every time I said I wanted to sleep on it they came back with some other concession in the price. The simple fact they couldn’t tell me with 100% certainty that the offer being made would be good the next day after I slept on the idea really left a sour taste. Another thing that really stuck out to me as just plain unethical was how they angled the review I would have gotten if the truck was brand new. They’re luckily it was a certified pre owned and I wouldn’t be getting the review from Nissan. They kept saying they NEED me to fill out a certain way and to answer certain questions yes or no. It really came off as the deal couldn’t happen if I didn’t answer the questions that certain way. Talk about grooming your numbers! My other shock was that literally every touch point is a sales person. Sales guy obviously, sales manager was obvious. Some service guy ok that makes sense. But even the finance guy had things to sell me. It’s crazy 2 day update: So when I test drove the Frontier I noticed an airbag light was on. I figured it was just a simple setting that someone mistakenly turned off the airbag. Well I finally read the manual and it isn't a selectable feature! The airbag light on means it has some kind of fault! Not really confidence inspiring in their certified pre-owned process to sell me a truck with a fault light on. But wait there's more! Through my own research I discovered that at the beginning of July Nissan announced a pending recall on these trucks for potentially faulty parking pawl in the transmission. Did anyone at the dealership mention this to me in the 3 hours they were doing a hard sales pitch on me? Of course not! Why would they mention that when I put the truck in park it might roll away and kill someone!? Showing just a little bit of customer focus might take away from the sales focus...unreal More

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Jay Alvarez and Brian Murphy went above and beyond with our purchase of our Rogue SL. Excellent customer service. our purchase of our Rogue SL. Excellent customer service. More

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