Brian Benson | Page 2

All the Kia employees were friendly, courteous and professional. I had to wait slightly longer than I expected for the shuttle for the gentleman was very apologetic and appears to be very busy. It was professional. I had to wait slightly longer than I expected for the shuttle for the gentleman was very apologetic and appears to be very busy. It was a simple 10k check up with no issues. I will probably make future appointments for the morning so that Indont get stuck in Wilmington traffic. More

by dianamessier Verified Customer Verified Customer

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Everyone was kind and thoughtful. Dealership is clean. Plenty of coffee and snacks. Didn’t have to wait long for service to be complete. Dealership is clean. Plenty of coffee and snacks. Didn’t have to wait long for service to be complete. More

by markyg514 Verified Customer Verified Customer

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Brian was great. He kept me posted on the progress of the service during my appointment. He kept me posted on the progress of the service during my appointment. More

by brianpgraham Verified Customer Verified Customer

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Great service every time- will be back for future car care. Always a pleasure! Thanks! care. Always a pleasure! Thanks! More

by polcol27 Verified Customer Verified Customer

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Coastal Kia service is always exceptional. The service advisors kept me informed of the time it would take and the price was very fair. The service advisors kept me informed of the time it would take and the price was very fair. More

by hwaynet01 Verified Customer Verified Customer

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Took me in right away and always clean and courteous. Came and got me and explained everything and washed my car. Love the service. Came and got me and explained everything and washed my car. Love the service. More

by CINDY.ENGLAND Verified Customer Verified Customer

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Great service with very attentive to my needs and care maintenance. Will address tire rotation and air filters next oil change maintenance. Will address tire rotation and air filters next oil change More

by CARF58 Verified Customer Verified Customer

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Fast, friendly staff. Brian was great. Kept me informed while I waited. Washing my car was a great Brian was great. Kept me informed while I waited. Washing my car was a great More

by CINDYLEE51 Verified Customer Verified Customer

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Been coming for 6 years now and sales and service has always excellent. Great staff, never any issues.Thank You All always excellent. Great staff, never any issues.Thank You All More

by BOYCOOPER12 Verified Customer Verified Customer

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I always trust all of my car maintenance with this dealership. Bob Tomolin is my go to person. He is genuine, knowledgable, and I never feel like he cuts corners. I recently had to leave my vehicle at dealership. Bob Tomolin is my go to person. He is genuine, knowledgable, and I never feel like he cuts corners. I recently had to leave my vehicle at Coastal Kia to determine why my Oil Pressure light was coming on while my vehicle idled. Not only did Bob keep me imformed of the test and process of elimination that he and the Kia mechanics where conducting, he also kept me apprised on estimated cost and labor every step of the way. After it was later determined the best course of action of was to replace my engine due to unknown noises being heard from it. I was giving an estimated time of 10-14days that my car would be ready. I was paying for rental and asked Bob if they had a loaner during this time for any amount of time. He was able to get me one. The amazing Kia Mechanics worked hard on my vehicle and replaced my engine in 3 days! My vehicle drives like brand new and I am so grateful I trusted my car with Bob and the Mechanics at Coastal Kia. Also I cant forget giving Ellen a kudos for constantly having to transfer my calls to Bob when I missed Bobs calls while I was at work. More

by amcneill0907 Verified Customer Verified Customer

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