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Brian Benson
Brian Benson at Coastal Kia

Brian Benson | Page 2

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
71 Reviews
4.9

71 Reviews

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71 Reviews of Brian Benson

September 18, 2026

Dealership Rating
Employee Rating

In and out in a reasonable amount of time. Service always is professional and helpful. More

by paul@paperrollproducts.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

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Sep 19, 2026

Coastal Kia responded

Thank you for the great review! We’re glad you received professional, helpful service in a timely manner. We appreciate your business!

September 17, 2026

Dealership Rating
Employee Rating

Always dependable & fair! No need to go anywhere else! My Teluride is smiling when we leave! More

by dleekessel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Barbara Nesi, Aubrey Madison, Anthony "AJ" Boone, Garrett Roark

Print
Sep 18, 2026

Coastal Kia responded

Thank you for the wonderful review! We’re so glad you can always count on our team for dependable and fair service. We love knowing your Telluride leaves Coastal Kia smiling!

September 06, 2026

Dealership Rating
Employee Rating

Great service , quick in and out , very polite and nice break room and coffee and snacks More

by edwardsjohn8461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Guder "GQ" Quezada, Gary Nelson, Chris Case, Isaiah Torres, Barbara Nesi , Kelvin Stinson

Print
Sep 07, 2026

Coastal Kia responded

Thank you for the great review! We’re glad you enjoyed the quick, friendly service and our customer lounge. We appreciate you choosing Coastal Kia and look forward to seeing you again!

August 27, 2026

Dealership Rating
Employee Rating

Professional Answered all question The wait was short Waiting room and bathrooms were cleaned I would recommend yall Great place More

by cgood1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Chris Case, Isaiah Torres, David Knowles, Paige Autry, Aubrey Madison, Paula Zimmer, Anthony "AJ" Boone

Print
Aug 28, 2026

Coastal Kia responded

Thank you for the great review! We’re glad our team answered all your questions, kept your wait short, and provided a clean and comfortable environment. We truly appreciate your recommendation!

August 25, 2026

Dealership Rating
Employee Rating

I love the fact that I was told it would be a 2 hour wait and it ended up being like an hour More

by tenekamoore123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Gary Nelson, David Knowles, Barbara Nesi

Print
Aug 25, 2026

Coastal Kia responded

Thank you for the great review! We’re glad our team was able to get you back on the road even sooner than expected. We appreciate you choosing Coastal Kia and look forward to seeing you again!

August 22, 2026

Dealership Rating
Employee Rating

Excellent service at Coastal Kia—friendly, professional, knowledgeable team that took great care of my EV9. More

by mhigg56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Barbara Nesi, Aubrey Madison, Anthony "AJ" Boone, Garrett Roark

Print
Aug 24, 2026

Coastal Kia responded

Thank you for the wonderful review! We’re glad our friendly and knowledgeable service team took excellent care of you and your EV9. We appreciate your trust in Coastal Kia!

August 19, 2026

Dealership Rating
Employee Rating

Professional and courteous service. Good communication. Made notes about possible warranty issue. Got appointment quickly. More

by wlgordy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 19, 2026

Coastal Kia responded

Thank you for the great review! We’re glad our team provided professional, courteous service and kept you well informed throughout your visit. We appreciate you choosing Coastal Kia!

August 14, 2026

Dealership Rating
Employee Rating

Received great service at the dealership. Completed the service my car needed under the warranty. Thanks! More

by nellsbells35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 15, 2026

Coastal Kia responded

We’re glad our team was able to take care of your warranty service and provide a great experience. We appreciate you choosing Coastal Kia!

August 13, 2026

Dealership Rating
Employee Rating

The staff at the dealership did an excellent job explaining the repairs that were required. The shuttle driver who took us to the restaurant while the repairs were being done was a great guy . More

by kms30533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin

Print
Aug 15, 2026

Coastal Kia responded

We’re glad our team kept you informed throughout your service and that our shuttle driver helped make your visit even more enjoyable. We appreciate you choosing Coastal Kia!

August 04, 2026

Dealership Rating
Employee Rating

Brian and Gary are excellent at there job. They make things easy and a pleasure to keep coming back. More

by deanna61061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson, Isaiah Torres

Print
Aug 04, 2026

Coastal Kia responded

Thank you! We appreciate the five star service review! It was kind of you to mention our Service Consultants, Brian Benson and Gary Nelson, by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us.

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