Brian Benson
Brian Benson at Coastal Kia

Brian Benson | Page 3

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
71 Reviews
4.9

71 Reviews

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71 Reviews of Brian Benson

August 01, 2026

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Employee Rating

Everyone at Coastal Kia that I've worked with has always been super helpful and friendly. Every time I've had a great experience. They are fast and friendly and do great work! Thank you. More

by joshsamd
Service Price Transparency
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Recommend Dealer
Yes
Aug 03, 2026

Coastal Kia responded

Wonderful news! Thank you! We appreciate the high marks and compliments for our service team. It was thoughtful of you to go online and rate your recent experience. We appreciate it.

July 27, 2026

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The service department was open and explained in detail what was involved with my repair More

by tleighton1
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Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson

Jul 27, 2026

Coastal Kia responded

Thank you for the five star DealerRater review and high marks for our Service Consultants Gary Nelson and Brian Benson. We appreciate the five star rating. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia for your automotive service needs.

July 26, 2026

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Everything was good it was comfortable friendly the service was good the staff was amazing More

by Alishajames5348
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Recommend Dealer
Yes
Jul 26, 2026

Coastal Kia responded

Wonderful news! Thank you! We appreciate the five star DealerRater review and high marks for so many of our team members. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia! We strive to deliver a truly exceptional experience to every client during every visit. We are thrilled to hear we exceeded your expectations.

July 25, 2026

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From buying the vehicle, to taking it in for service and oil changes, this dealership has been amazing from top to bottom. They are incredibly professional, patient and helpful. More

by kurkjohnson22
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Recommend Dealer
Yes
Jul 26, 2026

Coastal Kia responded

Thank you for the gracious compliments regarding both your sales and service experiences. We love the high marks and comments including, "they are incredibly professional, patient and helpful." Please do not hesitate to reach out if you need us. Thanks again for choosing Coastal Kia!

July 25, 2026

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Got the car in and found the issue great video on inspection, part has been ordered. More

by jeffivey
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Recommend Dealer
Yes
Jul 26, 2026

Coastal Kia responded

Thank you for the five star service review and for recognizing our Service Consultant Brian Benson in such a thoughtful way. We look forward to your next service visit once your part arrives. We appreciate your patience. Thank you for trusting Coastal Kia with your automotive service needs.

July 24, 2026

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I wuld point out what they shoild be doing but I can't think of aything. Coastal KIA consistently do a great job. More

by RLAMONTAGNE520
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Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Gary Nelson

Jul 26, 2026

Coastal Kia responded

Thank you! We appreciate the five star service review and high marks for our service consultants. It was kind of you to go online and rate your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs. Thanks again!

July 23, 2026

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I always have such a great experience at Coastal Kia. I'm kept up to date on my car's needs, and I'm given a point-by-point breakdown of what they've done and what they recommend. My service reps are alw More

by SARAH.COWIE
Service Price Transparency
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Recommend Dealer
Yes
Jul 23, 2026

Coastal Kia responded

Thank you so much for the five star Dealer Rater service review! We appreciate your heartfelt testimonial. It was thoughtful of you to tag our Service Consultant Brian Benson with such high marks. We love the feedback including, "it's a great feeling to know you're being looked after at your car dealership." Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

July 20, 2026

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clean waiting area, helpful personnel, cordial staff. I failed to inform that my interior lights keep going out, so I need to come back in. I cannot comment on individuals because I did not actually know More

by evansangel
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Recommend Dealer
Yes
Jul 20, 2026

Coastal Kia responded

Thank you for the five star rating and gracious compliments. We strive to deliver a truly exceptional experience to every client during every visit. We love the feedback including, "they were all professional, courteous and helpful." Thank you for trusting Coastal Kia with your automotive service needs.

July 16, 2026

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The only issue is with this review app. Im trying to give a high rating but this is the third time ive had to reset my password at the end. More

by Mjjkid
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 17, 2026

Coastal Kia responded

We apologize for the inconvenience this app has caused. Thank you for the five star review! It was thoughtful of you to recognize so many of our team members individually. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia!

July 09, 2026

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Employee Rating

I like working with Brian Benson as I never feel like he pushes additional service items on me. He does not guilt me into something that is not absolutely needed at the moment. I appreciate his judge-free More

by goodiemac70
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Recommend Dealer
Yes
Jul 09, 2026

Coastal Kia responded

It was thoughtful of you to mention our Service Consultant Brian Benson by name. We appreciate the five star review and gracious compliments. We are thrilled to hear how our service team has exceeded your expectations. Thank you for trusting Coastal Kia with your automotive service needs.

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