Brian Bouchard
Brian Bouchard at Honda of the Avenues

Brian Bouchard | Page 12

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
141 Reviews
4.9

141 Reviews

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141 Reviews of Brian Bouchard

May 04, 2024

Dealership Rating
Employee Rating

Very convenient and fast service (oil change; tire rotation). No pressure from for additional service/needs. More

by PEGGYFULLER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

May 03, 2024

Dealership Rating
Employee Rating

I brought the car in with a problem. They found the cause of the problem and fixed it in a timely manner. More

by HANSONJ68
Recommend Dealer
Yes
May 03, 2024

Honda of the Avenues responded

Thank you for your business and we are glad to hear we were able to resolve your issue!!

May 03, 2024

Dealership Rating
Employee Rating

Always clean and friendly with professional staff to service the customer and take care of the automotive needs. More

by Judi
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 03, 2024

Honda of the Avenues responded

Thank you for your business and review!!

April 27, 2024

Dealership Rating
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2 hours wait for just an oil change is ridiculous! This is commonly the wait time I have experienced and I will not be back. More

by cfh32756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 27, 2024

Honda of the Avenues responded

We apologize for the extended wait time as that is not our intentions. I'd love to speak with you, but based on your user name I can't pull your file. Please give me a call to discuss at your convenience. Crista Poynor Service Director 904-370-1296

April 18, 2024

Dealership Rating
Employee Rating

Brian was very helpful and an excellent communicator. He takes the time to explain the issues. I had a very positive experience with Brian. More

by nagy2515
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Oct 17, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re glad to hear Brian provided helpful and clear communication. We’ll be sure to share your feedback with him!

April 17, 2024

Dealership Rating
Employee Rating

This was the first time bringing my vehicle to Honda at the Avenues for service. My service advisor Brian was very helpful from start to finish. He explained the process of using the maintenance package an More

by mcoates0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We're glad Brian provided helpful guidance and thorough explanations during your first visit. We appreciate your feedback and look forward to serving you again!

April 16, 2024

Dealership Rating
Employee Rating

The dealership and Brian as my advisor made the experience fantastic. Was a pleasure doing business with them! More

by dmkahn58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Honda of the Avenues responded

Thank you for your wonderful review! We're thrilled to hear Brian and our team made your experience fantastic. We appreciate your business and look forward to serving you again!

April 03, 2024

Dealership Rating
Employee Rating

This was a great first service experience. Brian took great care of me and had me in and out quickly. They even washed my car! More

by djsanto1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We're thrilled to hear Brian took great care of you and that your first service visit went smoothly. We're glad you enjoyed the car wash too!

April 02, 2024

Dealership Rating
Employee Rating

Hello, I have had the best experience at this dealership. First, Mr. Rich Moss as my salesperson was and continues to be so warm, concerned, and capable. And in the service department, Brian is truly one of More

by ginjabred1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Moss

Apr 03, 2024

Honda of the Avenues responded

I’d like to thank you on behalf of both sales and service for the five star review. We truly appreciate your business and look forward to seeing you on your next visit. Crista Poynor Service Director

March 20, 2024

Dealership Rating
Employee Rating

Brian was so great. He spent time showing me everything on the report and walked me to my car. It meant a lot. More

by MMAC252525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We're thrilled to hear Brian took the time to explain everything and made your visit meaningful. We'll be sure to pass along your kind words!

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