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Brian Bouchard

Overview Reviews (147) Inventory (311)

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Brian Bouchard

Brian Bouchard | Page 12

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9

147 Reviews

Overview Reviews (147) Inventory (311)

4.9

147 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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147 Reviews of Brian Bouchard

May 25, 2024

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Employee Rating

Dealership failed to honor their advertised 10% military discount on parts and labor, offering weak rationale over $50. discount on parts and labor, offering weak rationale over $50. More

by KSIDDONS

Verified Customer

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Service Time

Recommend Dealer

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May 25, 2024 -

Honda of the Avenues responded

We did receive your email to our COO who made me aware of the situation. We have reached out to you several times. Unsure if you’re receiving our voicemail. Please give us a call to discuss. Crista Poynor Service Director 904-370-1296

May 18, 2024

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I totally love the service I get! They look after my car! I’m satisfied! They look after my car! I’m satisfied! More

by celia.handwohl

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

May 15, 2024

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Wonderful service. Short wait time. Overall good experience. I would go back for other services Short wait time. Overall good experience. I would go back for other services More

by lynnbud55

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Howard, James Besemer, James Bollettieri, Ed Danley, Dan Deitrick, Steve Fink, Eric Laurendeau , Robert Church, Luci Kott

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Jun 17, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! We appreciate your business and taking the time to leave us a review.

May 13, 2024

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Employee Rating

Brian was incredibly knowledgeable, friendly, and kind. He made sure to provide updates along the way and was very prompt with his assistance. I was in and out rather quickly and was overall pleased with t He made sure to provide updates along the way and was very prompt with his assistance. I was in and out rather quickly and was overall pleased with the service that was provided. It was refreshing to have such great customer service! More

by jmg0042

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2024 -

Honda of the Avenues responded

We will be sure to let Brian know! We appreciate your business and taking the time to leave us a review.

May 11, 2024

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Amazing fast service! I appreciate his attention to detail and friendly, fast, quick service! Thank you I appreciate his attention to detail and friendly, fast, quick service! Thank you More

by jadebhostetler

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Howard, Randy Lewis, James Besemer, James Bollettieri, Ed Danley, Dan Deitrick, Steve Fink , Robert Church, Luci Kott

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Jun 19, 2024 -

Honda of the Avenues responded

We are glad to hear that you had a great experience and we appreciate your business.

May 09, 2024

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Employee Rating

The dealership is great, the service representatives are always friendly and willing to assist with whatever I need. always friendly and willing to assist with whatever I need. More

by Jasmine M

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2024 -

Honda of the Avenues responded

We appreciate your business and taking the time to leave us a review.

May 04, 2024

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Employee Rating

Very convenient and fast service (oil change; tire rotation). No pressure from for additional service/needs. rotation). No pressure from for additional service/needs. More

by PEGGYFULLER01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

May 03, 2024

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Employee Rating

I brought the car in with a problem. They found the cause of the problem and fixed it in a timely manner. They found the cause of the problem and fixed it in a timely manner. More

by HANSONJ68

Verified Customer

Recommend Dealer

Yes

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May 03, 2024 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear we were able to resolve your issue!!

May 03, 2024

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Employee Rating

Always clean and friendly with professional staff to service the customer and take care of the automotive needs. service the customer and take care of the automotive needs. More

by Judi

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 03, 2024 -

Honda of the Avenues responded

Thank you for your business and review!!

April 27, 2024

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Employee Rating

2 hours wait for just an oil change is ridiculous! This is commonly the wait time I have experienced and I will not be back. This is commonly the wait time I have experienced and I will not be back. More

by cfh32756

Verified Customer

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Recommend Dealer

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Apr 27, 2024 -

Honda of the Avenues responded

We apologize for the extended wait time as that is not our intentions. I'd love to speak with you, but based on your user name I can't pull your file. Please give me a call to discuss at your convenience. Crista Poynor Service Director 904-370-1296

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