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Brian Cook
Brian Cook at Pedder Nissan

Brian Cook

Shop Foreman

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

4.5
185 Reviews
4.5

185 Reviews

Write a Review

185 Reviews of Brian Cook

July 17, 2026

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Employee Rating

Great customer service very knowledgeable and helpful wok was done in a timely manner which was very good More

by mauricebonivel
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Recommend Dealer
Yes

Other Employees Tagged: John Gordon, Warren Jones, Sam Nuno , Jose Favela, Kayla Nevarez, Gregg Velasco

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Jul 22, 2026

Pedder Nissan responded

Thank you for your kind words! We are thrilled to hear that our customer service and expertise made for a great experience. Timeliness is a top priority for us, and we are glad we could meet your expectations. We look forward to serving you again in the future! 😊 #HappyCustomers #GreatService

July 11, 2026

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Worst purchasing experience ever, these people are dishonest and do not have absolutely no ethics whatsoever More

by jaygeo2020
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Recommend Dealer
No
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Jul 15, 2026

Pedder Nissan responded

We apologize for your negative experience and take these accusations seriously. Our team is committed to upholding high ethical standards and we would appreciate the opportunity to address and rectify your concerns.

July 08, 2026

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Very prompt and courteous. The whole crew is friendly and professional. I was in and out in no time! More

by James.Abrams
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Myers, John Gordon, Warren Jones, Sam Nuno , Kayla Nevarez

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Jul 12, 2026

Pedder Nissan responded

We are thrilled to hear that you had a positive and efficient experience with our team! Our top priority is providing excellent customer service. Thank you for your kind words! 😊

July 02, 2026

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My car was in and out in one hour. John was kind professional and courteous. More

by KGO4TH
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Gordon, Sam Nuno

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Jul 05, 2026

Pedder Nissan responded

We're thrilled to hear about your positive experience with us! Our team always strives to provide fast and friendly service. Thank you for choosing our business!

March 11, 2026

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The service team is always amazing and go above and beyond to help with your vehicle needs More

by Lizsheehe3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gordon, Warren Jones, Sam Nuno , Jose Favela, Kayla Nevarez, Gregg Velasco

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Mar 14, 2026

Pedder Nissan responded

Thank you for your kind words! We pride ourselves on providing exceptional service and exceeding our clients' expectations. Our team will always go the extra mile to make sure your vehicle needs are taken care of. Your satisfaction is our top priority.

February 27, 2026

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I’m just writing this because I have nothing else to say, but they are good and helpful More

by bmccullor565
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Recommend Dealer
Yes

Other Employees Tagged: Cristian

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Mar 02, 2026

Pedder Nissan responded

Thank you for taking the time to leave a review, we are glad to hear that you found our team helpful. We strive to provide excellent service to our customers and we appreciate your support!

February 20, 2026

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They are my family dealership for about 15 yrs they look out for me I’m a widow. 8 of those yrs. More

by applegate18801
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Recommend Dealer
Yes

Other Employees Tagged: Russ Ward, Juan Cano, Kody Voyles, John Gordon, Warren Jones, Sam Nuno , Jose Favela, Kayla Nevarez, Gregg Velasco

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Feb 21, 2026

Pedder Nissan responded

Thank you for your loyal support over the past 15 years! We are honored to have you as part of our dealership family and will continue to take care of you as we have for the past 8 years.

February 06, 2026

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The extended warranty I purchased got all screwed up and Pedder says it’s the warranty company’s fault. Not sure who’s fault it really is but all I know is I had to pay $750 for a repair that an extended wa More

by VicShanno
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Juan Cano, Aaron Myers , Tyler Zimmerman

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Feb 09, 2026

Pedder Nissan responded

We apologize for any inconvenience with your extended warranty. Our team is actively working with the warranty company to resolve this issue and ensure that you receive the coverage you paid for. Thank you for bringing this to our attention.

January 26, 2026

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Easy in easy out great peeps except green Bay packers fan he cried to much about bears beating them will be back again I like your dealership More

by gaylasaxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gordon, Warren Jones, Sam Nuno , Jose Favela, Kayla Nevarez, Gregg Velasco

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Jan 29, 2026

Pedder Nissan responded

Thank you for the positive review! We are so glad to hear you had an easy and enjoyable experience at our dealership. Sorry about the Packers fan, but we can't please everyone. We can't wait to have you back again!

January 21, 2026

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Employee Rating

The People are nice and respectful. The work done my the technicians is of high quality. More

by swatdawg89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Myers, John Gordon, Warren Jones , Tyler Zimmerman, Kevin Morris

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Jan 22, 2026

Pedder Nissan responded

Thank you for your kind words! Our team takes pride in providing quality work and exceptional customer service. We're so glad you had a positive experience and we look forward to serving you again in the future.

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