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Brian Cook
Brian Cook at Pedder Nissan

Brian Cook

Shop Foreman

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

4.7
173 Reviews
4.7

173 Reviews

Write a Review

173 Reviews of Brian Cook

December 29, 2025

Dealership Rating
Employee Rating

They took me to the dealer when I was intoxicated and they took my vehicles there as well and they hurt me. I need a $5000 check from them to make it even. More

by MAUREEN.HOBEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Juan Cano, Manny Gutierrez, Brady Gartner, Josh Talavera, Merrissa Solano, Ron Riccio, Jose Cardoso, Zenia Alberto, Betty Rodriguez

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Dec 31, 2025

Pedder Nissan responded

We take all customer concerns seriously and apologize for any undesirable experience. Please reach out to our customer service team so we can assist in making things right. Thank you for bringing this to our attention.

December 24, 2025

Dealership Rating
Employee Rating

I like that going through my warranty company. \nOn their own , elected , with my complete agreement to not go with aftermarket parts More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Velasco, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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Dec 27, 2025

Pedder Nissan responded

Thank you for your positive feedback! We are committed to providing top-quality services that align with your preferences. Thank you for trusting us and choosing to work with us through your warranty company.

December 23, 2025

Dealership Rating
Employee Rating

I was impressed with Pedder Nissan from the moment I pulled up to the Service Department. My technician was friendly, professional & knowledgeable. My entire experience was 5 star! More

by trishowens321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Cano, Aaron Myers, Tyler Zimmerman, Gregg Velasco, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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Dec 24, 2025

Pedder Nissan responded

Thank you for your kind words and for choosing Pedder Nissan for your service needs! Our team is dedicated to providing exceptional customer service and we are thrilled to hear that you had a 5-star experience. We look forward to seeing you again in the future.

December 15, 2025

Dealership Rating
Employee Rating

The year of June 2019 bought my Altima at Pedder Nissan brand new. Excellent Service! More

by jonesjanicer201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Velasco, Sam Nuno , *Denise, Robyn G.

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Dec 20, 2025

Pedder Nissan responded

Thank you so much for your kind words! We are thrilled to hear you had an excellent experience at Pedder Nissan. It was our pleasure to help you find your perfect Altima. Enjoy the ride! #HappyCustomer #NissanLove

December 08, 2025

Dealership Rating
Employee Rating

The service was fast and easy People was really nice I don’t have nothing else to say. More

by Lupelerma37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2025

Pedder Nissan responded

We are delighted to hear that our service was speedy and enjoyable! Our team takes pride in providing excellent customer service. Thank you for your support!

December 07, 2025

Dealership Rating
Employee Rating

Kind of pricey, time well tell on the quality of work. it seems alright so far More

by DBIRCHEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2025

Pedder Nissan responded

Thank you for the feedback! We understand that our pricing may be higher than others, but we can assure you that the quality of our work is top-notch. We are happy to hear that everything seems alright so far and we look forward to exceeding your expectations in the future.

December 01, 2025

Dealership Rating
Employee Rating

They hooked up my lighted scuff plates on my Frontier every thing is working great so far great service and quick More

by rdaro2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 03, 2025

Pedder Nissan responded

Thank you for your kind words and for trusting us with your vehicle! We're thrilled to hear you're satisfied with our service and that your scuff plates are working perfectly. We strive to provide quick and efficient service for all our customers. We appreciate your feedback and look forward to serving you again in the future! #GreatService #HappyCustomers

December 01, 2025

Dealership Rating
Employee Rating

The service manager Christian is a total stud. Always very helpful, definitely recommend his xxxxxxx More

by Service@temeculanissan.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Favela, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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Dec 03, 2025

Pedder Nissan responded

Thank you for the fantastic review! We are so happy to hear that Christian provided excellent service and was helpful. We will definitely pass along your praise to him. Thank you for recommending our business. We truly appreciate your support!

November 28, 2025

Dealership Rating
Employee Rating

I had a good experience for my recent oil change. My service advisor was very nice to me and my little dog. Car is doing great and I am very pleased with the service I received. Thank you More

by LINDIYA53
Recommend Dealer
Yes
Report | Print
Dec 02, 2025

Pedder Nissan responded

Thank you for choosing us for your oil change! We're so glad to hear that our service advisor took great care of you and your furry friend. It's our pleasure to keep your car running smoothly. See you next time! 🚗🐾 #customerlove #excellentcustomerservice

November 27, 2025

Dealership Rating
Employee Rating

I went in for an oil change and it was quick and easy they even did a quick wash on my car More

by dawaynejohnson9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Velasco, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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Nov 29, 2025

Pedder Nissan responded

"Thank you for choosing us for your oil change! We're so glad to hear that our service was quick and easy, and we always strive to go above and beyond, like with the quick wash on your car. See you again soon!"

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