Brian Cook
Brian Cook at Pedder Nissan

Brian Cook

Shop Foreman

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

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160 Reviews
not yet
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160 Reviews

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160 Reviews of Brian Cook

November 14, 2025

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Employee Rating

Everything was explained to me for what was done and what my vehicle needed. wait time was good. The service department was excellent. I wondered around and looked at some of the new vehicles while I was the More

by kachonga1
Service Price Transparency
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Recommend Dealer
Yes
Nov 15, 2025

Pedder Nissan responded

Thank you for taking the time to share your experience, We're delighted to hear that our service department provided you with excellent service and that you were able to take a look at our new vehicles. We apologize for any inconvenience regarding the trade-in value and will definitely address this with our sales team. We value your feedback and hope to have the opportunity to provide you with a better experience in the future!

November 11, 2025

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Took my truck for oil change and service was great. Glad they offer Saturday service. More

by jh401975
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jose Favela, John Gordon

Nov 12, 2025

Pedder Nissan responded

Thank you for choosing us for your oil change! We're thrilled to hear you had a great experience and are pleased with our Saturday service option. We appreciate your business and look forward to serving you again in the future.

November 10, 2025

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I worked with Sam in the Service Dept. He was very friendly and attentive. He kept me informed the whole time More

by MARIOSOLISMEDINA
Service Price Transparency
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Recommend Dealer
Yes
Nov 12, 2025

Pedder Nissan responded

Thank you for your kind words! Sam takes great pride in providing excellent service and customer satisfaction. We're glad you had a positive experience and we look forward to working with you again in the future.

November 12, 2024

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Sam has the best customer service skills that I’ve experienced at a dealership. Our visit was exemplary and the bathrooms were clean. Big thanks to Sam for being so kind! More

by Fern
Service Price Transparency
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Recommend Dealer
Yes

November 05, 2023

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Your Dealership is great 👍🏿 thanks for your service 👍🏿 and your good service on my car 🚗 More

by STEVENSIMMS165
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gregg Velasco, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones , Denise Ennen, Kevin Foster, Leo Soto

October 21, 2023

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Employee Rating

He was accurate complete and honest in the work he had done on my car. More

by BILL Frayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Velasco, John Gordon , Kevin Foster

October 14, 2023

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Employee Rating

Got us in and determined the problem right away. Did the job right and kept us informed More

by AGOULD9834
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Velasco , Kevin Foster, Leo Soto

October 12, 2023

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Jose is the best ! He was super helpful and polite.I can’t say enough about how professional and personable he was. More

by LAURAGILL0829
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gregg Velasco, Jose Favela , Kevin Foster

September 30, 2023

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Employee Rating

Great dealership with even greater customer service! My service advisor John was super helpful, and was able to get the repairs completed on my vehicle faster than expected. More

by JCRUMP2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gordon, Warren Jones , Leo Soto

February 01, 2022

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Employee Rating

Treated well, excellent service, Mr Gordon went above & beyond for someone not from the area ( was just staying at the casino) More

by richrivera09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gordon, service advisor 5 star rating

Feb 05, 2022

Pedder Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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