Brian Coughlin
Brian Coughlin at Schaller Acura
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Brian Coughlin | Page 2

Service Advisor

Schaller Acura

345 Center St
Manchester, CT 06040

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4.9
113 Reviews

* Worked here for 25 years * Married with 2 daughters and soon a grandson!

4.9

113 Reviews

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113 Reviews of Brian Coughlin

December 17, 2021

Dealership Rating
Employee Rating

This team is very professional and very nice.. They can answer all questions and everyone seems to work together well I’ve been a customer since 2005 and I just bought my fourth suv, and it’s partly becaus More

by Cathysmall0161
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2022

Schaller Acura responded

Cathysmall0161, Wow! Thank your for being a fantastic customer and congratulations on your new SUV! We really appreciate you allowing us to assist you with your automotive needs!

November 11, 2021

Dealership Rating
Employee Rating

Mitch took great care of me and I love my MDX! As usual Schaller Acura has amazing customer service and I highly recommend to anyone looking to buy a new or pre certified vehicle. More

by Powerhouse_lv
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Miller, Michael Bansak

Nov 22, 2021

Schaller Acura responded

Hi Powerhouse_lv! Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

August 31, 2021

Dealership Rating
Employee Rating

Second vehicle purchased at this dealership. Mike Uhlman was a please to work with. He was courteous, knowledgeable and patient. He represented Schaller very well. One service visit we made was also handled More

by judylennon54
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Savo, Mike Uhlman

Aug 31, 2021

Schaller Acura responded

Hi Judy! Thank you for allowing us to assist you again with your automotive needs! We are glad to hear you had a good experience with our service department! Congratulations on your new car!!

August 27, 2021

Dealership Rating
Employee Rating

Manchester Acura are the most knowledgeable and friendly dealership I have ever dealt with. They work with you and go out of their way to make you happy. As long as I live in Connecticut Acura of Manchester More

by Tricia S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2021

Schaller Acura responded

Hi Tricia! Thank you for taking the time to share your experience with us. I'm so glad you had a happy and friendly experience! Congratulations on your new car!! I love the color!!

June 01, 2021

Dealership Rating
Employee Rating

Mike. B from the Manchester location was so helpful, polite & patient. I was sad at one point and he put a smile on my face. He is so informative & made sure I understand everything. I left with my new More

by Reyesgiselle14@andyahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Bansak , Pedro Rivera

April 29, 2021

Dealership Rating
Employee Rating

Great job all the way around. Service department is really the best always treat you with respect. Makes buying a car here an easy decision. More

by D. E.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe DeLaCruz, Mike Uhlman

April 16, 2021

Dealership Rating
Employee Rating

Once you buy your first Acura at Schaller the SERVICE department keeps you buying more & more. Just bought our 7th!! Thanks to Joe, Brian and Dave (Retired Service Mgr) for always keeping my cars safe f More

by coach.c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe DeLaCruz

February 28, 2021

Dealership Rating
Employee Rating

Excellent experience... There was no pressure to buy and no last minute add ons. The sales rep Mike Bansak knew the vehicle inside and out and was able to describe all of the features. I highly recommend More

by eoilchange
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe DeLaCruz, Michael Bansak , Jeff Norwood

February 26, 2021

Dealership Rating
Employee Rating

This is the second vehicle I have purchased from them in the last 10 years and I will always go to them when buying a new car. The staff are professional and personable, not pushy, and extremely patient. T More

by Ginam106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 11, 2021

Dealership Rating
Employee Rating

Very professional and polite. Would recommend to anyone.Made process very easy. Explained everything very well. Service department are very helpful and polite as well. More

by miriamtorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Savo , Mike Kurowski

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