Brian Crandall
Brian Crandall at Heiser Chevrolet

Brian Crandall | Page 7

Sales Director / General Manager

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

Contact Me
4.4
125 Reviews

Known for his outgoing smile and genuine demeanor, Brian is always out to win over customers. One way he accomplishes this is by keeping an “open door” and remaining accessible to all. Yet, it is Brian’s love of cars that keeps him on the showroom floor. Brian joined the Heiser family in 2004. He started in Sales yet quickly rose to the top, wearing a variety of hats along the way. Brian can empathize with employees and often helps coach them on improvement. He is seen as a versatile and friendly leader who understands the challenges and rewards of each role at the dealership. His motto is “treat everyone equally and with respect.” So, Brian encourages great service and revels in the outstanding online reviews the dealership receives. Oftentimes, they highlight feeling “valued” and remark on the way Heiser Chevrolet goes out for their customers. It’s a genuine effort that trickles down from the top, with Brian encouraging all to take the time to get things done right.

4.4

125 Reviews

Write a Review

125 Reviews of Brian Crandall

May 24, 2019

Dealership Rating
Employee Rating

They had me in and out quickly. Scheduled for 7:30 AM and they were ready for me when I pulled up. Only getting tires rotated (free because I bought them at Heiser) so was in and ou More

by JGABE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Catanese, Dan Gndat

May 23, 2019

Dealership Rating
Employee Rating

Great people From the phone call in to signing the contract, every single person in that dealership were nice and professional. Did not try to over sell me on thin More

by OSCAR9254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Lemle, Robert in finance

May 23, 2019

Dealership Rating
Employee Rating

Bought new vehicle. Sale person Dave Shepard was very helpful in my selection of my vehicle and and very knowledgeable about it. Dave also was very friendly and made us f More

by PALEXGRAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Shepard

April 02, 2019

Dealership Rating
Employee Rating

It was amazing Everyone was very helpful and friendly and I love the car they put me in. Love this dealership and would recommend to everyone I know and wouldn't sho More

by Katiekay93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Sterling , Greg Koss

March 20, 2019

Dealership Rating
Employee Rating

Delightful Experience Greg Koss our salesman made you feel comfortable. He treated us more like a good friend than a salesman. We appreciate their honesty on an error that More

by Dennis/Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Brusky, Dan Gndat, Greg Koss

March 12, 2019

Dealership Rating
Employee Rating

The way Delearships should be run Great experience working with Dave Shepard. Did 95% of communication via email up front last week and finalized things and picked up the car last Fri More

by dequardo50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Shepard , Brad in Fiannce

September 24, 2018

Dealership Rating
Employee Rating

Vary satisfied customer The teem that helped me find exactly what I was looking for in 2500 HD TRUCK went above to beyond my expectation to satisfy my request. More

by TruckguyK123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Shepard , Richard Brusky

August 31, 2018

Dealership Rating
Employee Rating

Highly recommend! Stress free! Amazing Staff! After a long day of car shopping at 3 other dealerships, I stopped at Heiser Chevrolet. Thankfully, it was the last dealership I had to go to! I sim More

by ocdamye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Koss

August 28, 2018

Dealership Rating
Employee Rating

Thoroughly pleasant experience Fast easy and affordable. Got in and out in less than a liftetime and was completely happy with purchase and everyone I interacted with. Highly recomm More

by Chrisjenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Clark , Willie Lemle, Greg koss

August 23, 2018

Dealership Rating
Employee Rating

Dave Shepard - Excellent Sales Person I have purchased two trucks from Dave Shepard and Heiser Chevrolet. I've also experienced great service from them for the last 9 years. Dave worked ve More

by tzanon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Shepard , Mike Catanese

...
7
...

Dealership Inventory (158 Vehicles)

new 2026 Chevrolet Trax car, priced at $24,578
2026 Chevrolet Trax
new
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet TrailBlazer car, priced at $30,665
2026 Chevrolet TrailBlazer
new
Sterling Gray Metallic exterior
Automatic
All-wheel Drive
used 2022 Ford F-150 car, priced at $35,723
2022 Ford F-150
used
ATLAS BLUE METALLIC exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Equinox car, priced at $38,540
2026 Chevrolet Equinox
new
Sterling Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Silverado 2500 car, priced at $63,629
2026 Chevrolet Silverado 2500
new
Woodland Green exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet TrailBlazer car, priced at $27,768
2026 Chevrolet TrailBlazer
new
Cacti Green exterior
Automatic
Front-wheel Drive