Brian Crandall | Page 8

Pleasant car-buying experience We had a great experience working with Greg Koss and the whole Heiser team. Greg listened to our needs and showed us what we wanted. Everyone was ver We had a great experience working with Greg Koss and the whole Heiser team. Greg listened to our needs and showed us what we wanted. Everyone was very friendly and worked together with us to find the perfect vehicle at a great price. More

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Excellent service. Very friendly people. Easy to deal with. Greg Koss did an excellent job in explaining the new vehicle to me. He was easy to understand. Will be recommending him to friends. Greg Koss did an excellent job in explaining the new vehicle to me. He was easy to understand. Will be recommending him to friends. More

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Car buying It has been my experience over the years that car buying was stressful. Our experience w/Heiser and Greg Koss over the years has been the opposite. It has been my experience over the years that car buying was stressful. Our experience w/Heiser and Greg Koss over the years has been the opposite. I have felt welcomed and valued, and in no way pressures. VERY SATISFYING experience! More

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Great experience!! From 1st contact from Jean Ross who answered my interest on the internet, to Jeanne Holtz helping me find the right vehicle and bent over backwards to From 1st contact from Jean Ross who answered my interest on the internet, to Jeanne Holtz helping me find the right vehicle and bent over backwards to help me with many things, to Brian honing in on the price, the experience was excellent!! Brian made it possible for me, to purchase an Equinox within my budget. It made my day! He's such a personable GM. THANKS SO MUCH FOR EVERYTHING! You're such a great team! I'll be coming back when my husband is ready for a new vehicle!!!!!! Thanks for all those people who made it possible! More

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I would gladly drive the 200 miles again I purchased my new-to-me 2011 Honda Pilot from Heiser Chevrolet the night before Thanksgiving…and the experience only gave me more to be grateful and I purchased my new-to-me 2011 Honda Pilot from Heiser Chevrolet the night before Thanksgiving…and the experience only gave me more to be grateful and thankful for. I had been searching for weeks for a reliable yet also reasonably priced used SUV to replace my current vehicle that I just didn’t want to afford anymore. So as part of my search, I was also looking for a dealership that would be willing to give me a fair trade for a vehicle that cost more than what I was purchasing. Heiser checked all of the boxes…and then some. It was the easiest car buying and trading experience I have ever encountered. At no point did I feel “hassled” or pressured about my decisions. I was able to be open and honest about what I wanted from my purchase, as well as the trade, and they were the same towards me. This was even before we drove the 100 miles from the Chicago suburbs to West Allis. I wasn’t going to make the drive unless I was 100% sure and there was zero hesitation about how the transaction was going to go. Heiser did not disappoint. As soon as we pulled up, we were met by Daryl Smith who took care of us over the next couple of hours. During that time we also met other associates and managers, including Brian Crandall, all of which were so nice and friendly. I told my husband that this must be what the celebrities feel like when they go shopping. Financing went as quickly as it possibly could and of course they ask the standard questions about extended warranties and other options yet understood and politely accepted if our decision was to decline. In the past when I have left the dealership parking lot, there was always some part of me that didn’t feel good about the experience – and I always felt tired, like I just had a long workout. Not after this purchase. I highly recommend Heiser for their professionalism, value (on multiple levels) and friendliness.. More

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Jason Clark and Brian Crandall were amazing! They went above and beyond to get us in the truck we wanted at the price we needed. They were very detailed and gave us all the information we needed. They went above and beyond to get us in the truck we wanted at the price we needed. They were very detailed and gave us all the information we needed. More

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Worth the drive from Chicago I purchased a 2016 Suburban from Heiser Chevrolet this week. I drove almost 2 hours to get to the dealership I would do it again in a heartbeat. Whe I purchased a 2016 Suburban from Heiser Chevrolet this week. I drove almost 2 hours to get to the dealership I would do it again in a heartbeat. When I got to Heiser, Jason Clark, whom I had spoken to on the phone, was ready to show me a fantastic price on a phenomenal car. No monkey business as it relates to the vehicle or "special offers" that I did not qualify for. The price online was the price I was offered (before negotiating of course :). It was refreshing, given experiences I've had at other dealers. I will buy my next Chevy from Heiser, even it is a longer ride, it is totally worth it. More

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Great Staff Jason, Rich and Brian have always gone above and beyond to make sure my vehicle purchase experience is a pleasant one. They are attentive to my concer Jason, Rich and Brian have always gone above and beyond to make sure my vehicle purchase experience is a pleasant one. They are attentive to my concerns and do what needs to be done to work out a deal that is beneficial to me and the dealership. They work hard to prove "Anything's Possible". More

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David Shepard and Brian Crandall made my buying a breeze... David Shepard and Brain Crandall made buying my 4th Suburban very comfortable and easy. Made a great deal on my trade in and the cost of a new one.. David Shepard and Brain Crandall made buying my 4th Suburban very comfortable and easy. Made a great deal on my trade in and the cost of a new one.. We would recommend them to everyone...Thanks again you two...Karla Harrison More

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Very friendly and helpful We recently purchased a preowned Chevy Cruze and appreciated the dedication Jason and the Heiser team showed to helping us find our new car. Everyone We recently purchased a preowned Chevy Cruze and appreciated the dedication Jason and the Heiser team showed to helping us find our new car. Everyone was very friendly, knowledgeable about the vehicle, and willing to work with us to find solutions to any concerns. More

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