Brian Crandall | Page 9
Sales Director / General Manager
Heiser Chevrolet
10200 W. Arthur Ave.
West Allis, WI 53227
Known for his outgoing smile and genuine demeanor, Brian is always out to win over customers. One way he accomplishes this is by keeping an “open door” and remaining accessible to all. Yet, it is Brian’s love of cars that keeps him on the showroom floor. Brian joined the Heiser family in 2004. He started in Sales yet quickly rose to the top, wearing a variety of hats along the way. Brian can empathize with employees and often helps coach them on improvement. He is seen as a versatile and friendly leader who understands the challenges and rewards of each role at the dealership. His motto is “treat everyone equally and with respect.” So, Brian encourages great service and revels in the outstanding online reviews the dealership receives. Oftentimes, they highlight feeling “valued” and remark on the way Heiser Chevrolet goes out for their customers. It’s a genuine effort that trickles down from the top, with Brian encouraging all to take the time to get things done right.
Read more125 Reviews
Write a Review125 Reviews of Brian Crandall
April 30, 2016
Great salesman makes getting a new car easier. Jason is friendly, listens to your needs and does his best to make it happen. Brian Crandall worked with us to get a vehicle within our budget. We jus Jason is friendly, listens to your needs and does his best to make it happen. Brian Crandall worked with us to get a vehicle within our budget. We just picked up our third vehicle with Jason's help. We will be back. More
Other Employees Tagged: Jason Clark
April 28, 2016
Thank you guys so much!! Brian and David went above and beyond for me to get me out of my old loan and into my 2016 Cruze Limited. They did what I felt was the impossible, the Brian and David went above and beyond for me to get me out of my old loan and into my 2016 Cruze Limited. They did what I felt was the impossible, they kept my payment low and did their best to keep my out of pocket cost to a absolute minimum. These guys will go above and beyond for you to make a deal that works best for you and your family. More
Other Employees Tagged: David Shepard
April 14, 2016
My family only goes to Heiser My Chrysler van needed to be replaced. Seeing as my daughter has bought 2 cars from Dave, I didn't need to waste my time going somewhere else. I got My Chrysler van needed to be replaced. Seeing as my daughter has bought 2 cars from Dave, I didn't need to waste my time going somewhere else. I got what I needed, even though it took me a while to decide, Dave was extremely patient and helpful. I am impressed with the relaxed and family like atmosphere at this dealership -- EVERYONE is pleasant and professional. there were absolutely no hassles More
Other Employees Tagged: David Shepard
March 23, 2016
Great Experience We were very happy with Brain Crandall and Jason Clark. They did a great job on getting us our two new vehicles that we order in a timely manner. I wo We were very happy with Brain Crandall and Jason Clark. They did a great job on getting us our two new vehicles that we order in a timely manner. I would definitely recommend Heiser Chevy to my friends and family. They took care of all the paper work from our old vehicles and new ones. I will be going back to them for my next new car and so on. P. S. We love our cars. Thanks More
Other Employees Tagged: Brad Sterling, Jason Clark
March 02, 2016
My new car Jason Clark is the BEST SALESMAN EVER! He's really nice and easy to get along with. I told him my current situation ( with my finances) and he was v Jason Clark is the BEST SALESMAN EVER! He's really nice and easy to get along with. I told him my current situation ( with my finances) and he was very understanding, patient, and got me the best deal that fit my budget need. He explained everything and was very professional. I really enjoyed do business with Jason and the staff at Heiser Chevrolet. I'm so happy with the car I bought. Jason is my salesman for any car that I purchase in the future. Brian Crandall also played a big part in my decision to purchase my new car. These 2 guys are AWESOME! What a team! I will definitely be referring family members, and friends to Jason. Thanks again Jason for all you help! Cynthia More
Other Employees Tagged: Jason Clark
March 01, 2016
Long Day For New Car I patiently waited seven and a half hours to drive away with a different car. Two and a half hours after close. I was hoping to get a buyback on my pr I patiently waited seven and a half hours to drive away with a different car. Two and a half hours after close. I was hoping to get a buyback on my problematic car, but wasn't able to, due to it already being a lemon (Don't buy from Joe Van Horn). I knew exactly what car I wanted before coming in. Brian and Jason did a great job helping me get that car. I got $5,000 trade-in for my old car ($1,000 more than CarMax offered). The remaining balance was added to the loan for new car. I don't like how Brad forces GAP coverage on everyone. After turning it down a couple times, Brian was able to give it to me by not changing my payment amount. The car is doing great so far. Had I not waited so long, I probably would have given a perfect rating. More
Other Employees Tagged: Brad Sterling, Jason Clark
February 28, 2016
Excellent Customer Service! After a not so good experience at another dealership close to home, my husband and I decided to check this place out. We were blown away with the pro After a not so good experience at another dealership close to home, my husband and I decided to check this place out. We were blown away with the professionalism of the staff here. Everyone we worked with was upbeat, polite, and a real pleasure to work with. It is highly recommended that when purchasing your next vehicle, that you go talk to the incredible staff at this location in West Allis. They worked their magic to get us in the vehicle we really wanted, and we couldn't be more happy. We will most definitely be back in the future! :) More
Other Employees Tagged: Jean Ross, Ramon Alvarado Jr
January 30, 2016
New Leased Car Heiser Chevrolet has always been there for my family. Everyone is great to work with from the sales staff to the service department. I just picked up Heiser Chevrolet has always been there for my family. Everyone is great to work with from the sales staff to the service department. I just picked up my new leased Silverado. I was only there for an hour. They are efficient and excellent to work with. I would like to especially thank Jason and Brian for everything. More
Other Employees Tagged: Jason Clark
November 23, 2015
Always there to help From the buying experience to post sales support on service David is always there to help. Thank goodness for buying tire and wheel it saved me a tho From the buying experience to post sales support on service David is always there to help. Thank goodness for buying tire and wheel it saved me a thousand in a new rim and tire More
Other Employees Tagged: David Shepard , Mike Catanese
June 25, 2015
Outstanding Greg is a great salesperson. This is my second purchase in just over a year an I will continue to work with Greg and Heiser in the future. His sales Greg is a great salesperson. This is my second purchase in just over a year an I will continue to work with Greg and Heiser in the future. His sales approach is excellent. He is knowledgeable, easy to talk with. I also like the fact that he follows up on items however he is not over bearing like many sales people. More
Other Employees Tagged: Richard Brusky, Greg Koss, Jean Ross

