Brian Gardner
Brian Gardner at Gates Toyota

Brian Gardner | Page 10

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.8
257 Reviews

Dealership Experience

16 yrs, 4 mos

4.8

257 Reviews

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257 Reviews of Brian Gardner

December 24, 2020

Dealership Rating
Employee Rating

As usual,Your team provided us with excellent As usual, Your team provided us with excellent service! They're all professional grade employees. Best wishes to all. Merry Christmas and More

by AWITT2169
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

December 22, 2020

Dealership Rating
Employee Rating

My appointment was promptly honored. The service center provided video clips of the actual services and findings. It was informative. The service was completed faster than expected. More

by CHUJEWEL1
Recommend Dealer
Yes

December 17, 2020

Dealership Rating
Employee Rating

They were great. They did my normal service, but also found a weak battery and replaced it under warranty. They took care of my leaking heat pump under warranty as well. Got everything done in just a f More

by CAREYTREESH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 16, 2020

Dealership Rating
Employee Rating

Every time I come in to get work done on my Sleigh I’m taken care of and I know everything will be great Thanks More

by SANTA-GARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

December 10, 2020

Dealership Rating
Employee Rating

Easy to schedule online and the service department was prompt and efficient. I loved the video review and text updates. Very thorough and helpful to understand what was found and the recommended work. More

by Car Guy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

December 04, 2020

Dealership Rating
Employee Rating

Great service! Friendly staff! Where everybody knows your name. They look out for what I actually need. Pleasant waiting area! Prompt service and honest staff! More

by EMILYJ1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 03, 2020

Dealership Rating
Employee Rating

Service was very efficient and professionally completed. The video of the service being performed on my vehicle was something new and did provide some different information. In short, I had a very satisfac More

by PKOCHANO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

December 02, 2020

Dealership Rating
Employee Rating

Service was good except when I checked the tire pressure on all four snow tires the next day the were all 5/6 pounds low They were already on the rims, they just switched summer tires to snow tires. More

by DAVIDLOSH5549
Recommend Dealer
Yes

December 02, 2020

Dealership Rating
Employee Rating

I have had a leaky tire for some time; they found the faulty valve stem and fixed it without charge. They were very friendly and efficient and quick. Thank you. More

by BUCKFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

November 27, 2020

Dealership Rating
Employee Rating

Very good service, but...there was a man in the waiting area with no mask. I’m 74 and am trying to stay healthy. I think Gates should enforce the mask rule or send them elsewhere to get service. More

by CLYLE46554
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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