Dealership Experience
16 yrs, 2 mos
253 Reviews
Write a Review253 Reviews of Brian Gardner
December 10, 2020
Easy to schedule online and the service department was prompt and efficient. I loved the video review and text updates. Very thorough and helpful to understand what was found and the recommended work. prompt and efficient. I loved the video review and text updates. Very thorough and helpful to understand what was found and the recommended work. More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
December 03, 2020
Service was very efficient and professionally completed. The video of the service being performed on my vehicle was something new and did provide some different information. In short, I had a very satisfac The video of the service being performed on my vehicle was something new and did provide some different information. In short, I had a very satisfactory visit. More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
December 02, 2020
Service was good except when I checked the tire pressure on all four snow tires the next day the were all 5/6 pounds low They were already on the rims, they just switched summer tires to snow tires. on all four snow tires the next day the were all 5/6 pounds low They were already on the rims, they just switched summer tires to snow tires. More
December 02, 2020
I have had a leaky tire for some time; they found the faulty valve stem and fixed it without charge. They were very friendly and efficient and quick. Thank you. faulty valve stem and fixed it without charge. They were very friendly and efficient and quick. Thank you. More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
November 27, 2020
Very good service, but...there was a man in the waiting area with no mask. I’m 74 and am trying to stay healthy. I think Gates should enforce the mask rule or send them elsewhere to get service. area with no mask. I’m 74 and am trying to stay healthy. I think Gates should enforce the mask rule or send them elsewhere to get service. More
November 20, 2020
Nice place with good customer service and people willing to help you find what you want and a fair price with good quality keep up to help you find what you want and a fair price with good quality keep up More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
November 19, 2020
Love these guys, they make me feel like family! And take great care of my car! Always timely, love their reminders as I'm a busy woman and can forget at times! great care of my car! Always timely, love their reminders as I'm a busy woman and can forget at times! More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
November 18, 2020
Made appointment and was on time. Explained what was needed and it was taken care of in timely manner. I have all my service at Gates. Bill Gates and I and members of same church, My salesperson who o needed and it was taken care of in timely manner. I have all my service at Gates. Bill Gates and I and members of same church, My salesperson who originally sold me my 2010 Prius is Mike Fahey (former student in my chemistry class). Always enjoy talking with him. More
November 16, 2020
Gates Green Bay Packers of service, they realize that the customers deserve the absolute best experience at the best price, I have been coming to Gates for over 20 to have my Toyotas serviced customers deserve the absolute best experience at the best price, I have been coming to Gates for over 20 to have my Toyotas serviced More

