Brian Gardner
Brian Gardner at Gates Toyota

Brian Gardner | Page 11

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

Contact Me
4.8
253 Reviews

Dealership Experience

16 yrs, 2 mos

4.8

253 Reviews

Write a Review

253 Reviews of Brian Gardner

November 13, 2020

Dealership Rating
Employee Rating

I had a scheduled maintenance on my Highlander, it was easy to schedule & the work was done efficiently. Excellent service, and I was very satisfied. More

by CATSKAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

November 05, 2020

Dealership Rating
Employee Rating

Excellent service. I’ve always been satisfied when I come in for service on my vehicle. Everyone is very friendly. I have never had to wait long for service More

by RCBAC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 02, 2020

Dealership Rating
Employee Rating

Gates got us in for emergency service on both of our Toyota vehicles on a Saturday morning with no hesitation. Great customer service and friendly folks.. More

by BLAMIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 23, 2020

Dealership Rating
Employee Rating

They had never met me, I bought my first new car over the phone without seeing it and they made it easy and smooth. I met them when I picked up the car, service and sales has been great. More

by DENNIS.KEISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

October 23, 2020

Dealership Rating
Employee Rating

Excellent as always! Brian Gardner is the best service adviser there. This service department is excellent in every respect. I will not take my Highlander anywhere else. More

by HUSS4746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 22, 2020

Dealership Rating
Employee Rating

My service team was awesome! Got excellent service, professional and prompt. Toyota service is everything it needs to be. I use your service department both personally and professionally. More

by JANHILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 21, 2020

Dealership Rating
Employee Rating

I was greeted immediately, checked in, and went to the waiting room where I was updated promptly on the problem I was having, the solution, and the cost. The waiting room is clean, people social distanced More

by RAK48KRA
Recommend Dealer
Yes

October 20, 2020

Dealership Rating
Employee Rating

Great service as always!! Will keep coming back and recommending them to all! The service managers in this department are as always outstanding at their jobs. More

by SBLACKFORD19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

October 17, 2020

Dealership Rating
Employee Rating

Brought my 2003 Tundra in for an airbag recall. Work was fixed quickly and the waiting area was very good, social distancing and everyone was wearing masks. More

by HOLLISTOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

Gates Toyota responded

Hey there, Thank you for your great review! We appreciate the opportunity to assist you and help with this recall. If there is anything else we can assist with, then please let us know. Thank you for your business!

October 16, 2020

Dealership Rating
Employee Rating

Service was great. The only problem is that the car wash was not available again. This has been the case for our last number of visits. Probably should not advertise it as a perk. More

by PSMITH1036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
11
...

Dealership Inventory (185 Vehicles)

used 2024 Toyota Tacoma car, priced at $40,984
2024 Toyota Tacoma
used
Wind Chill Pearl exterior
Automatic
Four-wheel Drive
used 2025 Toyota RAV4 car, priced at $35,466
2025 Toyota RAV4
used
Magnetic Gray Metallic exterior
Automatic
All-wheel Drive
used 2010 Buick LaCrosse car, priced at $7,995
2010 Buick LaCrosse
used
Red Jewel Tintcoat exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tacoma car, priced at $42,500
2026 Toyota Tacoma
new
08x0/Ff20 exterior
Automatic
Four-wheel Drive
new 2026 Toyota Camry car, priced at $42,574
2026 Toyota Camry
new
01l5/La10 exterior
Automatic
All-wheel Drive
new 2026 Toyota Corolla car
2026 Toyota Corolla
new
0089/Eb20 exterior
Automatic
Front-wheel Drive