Brian Gardner
Brian Gardner at Gates Toyota

Brian Gardner | Page 12

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.8
257 Reviews

Dealership Experience

16 yrs, 4 mos

4.8

257 Reviews

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257 Reviews of Brian Gardner

October 21, 2020

Dealership Rating
Employee Rating

I was greeted immediately, checked in, and went to the waiting room where I was updated promptly on the problem I was having, the solution, and the cost. The waiting room is clean, people social distanced More

by RAK48KRA
Recommend Dealer
Yes

October 20, 2020

Dealership Rating
Employee Rating

Great service as always!! Will keep coming back and recommending them to all! The service managers in this department are as always outstanding at their jobs. More

by SBLACKFORD19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

October 17, 2020

Dealership Rating
Employee Rating

Brought my 2003 Tundra in for an airbag recall. Work was fixed quickly and the waiting area was very good, social distancing and everyone was wearing masks. More

by HOLLISTOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

Gates Toyota responded

Hey there, Thank you for your great review! We appreciate the opportunity to assist you and help with this recall. If there is anything else we can assist with, then please let us know. Thank you for your business!

October 16, 2020

Dealership Rating
Employee Rating

Service was great. The only problem is that the car wash was not available again. This has been the case for our last number of visits. Probably should not advertise it as a perk. More

by PSMITH1036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 14, 2020

Dealership Rating
Employee Rating

They diagnosed and fixed my problem quickly and got me on my way. The waiting room was a good place to work while the car was serviced. Many thanks! More

by DIANN.PARSONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin

October 14, 2020

Dealership Rating
Employee Rating

Took 2018 Rav4 in for service, did not try to oversell since did not need oil change yet, just tire rotation and fluid check - fast service and reasonable price. More

by pletchdl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

October 08, 2020

Dealership Rating
Employee Rating

Robert stayed with me and seemed to understand where my Robert stayed with me and seemed to understand where my mind was and listened to my desires and limitations. I shared that I am diabetic and needed More

by S_MENCZYNSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Landon Wiegand, Robert Strahan, my salesman, even bought my lunch!

October 07, 2020

Dealership Rating
Employee Rating

I always have been very happy with the work of your service team and how courteous and professional they always are with me. Thanks so much. More

by MORADECKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

October 03, 2020

Dealership Rating
Employee Rating

The work was excellent. Brian was courteous and very helpful. Ryan answered my question on my warranty very efficiently. Over all the experience was satisfying. More

by GENEANDNANCYTUTTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Burdue

October 03, 2020

Dealership Rating
Employee Rating

Great people and always terrific service. Thank you.xxx Great people and always terrific service. Thank you. xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx More

by LOCKWOOD.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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