Brian Gardner
Brian Gardner at Gates Toyota

Brian Gardner | Page 13

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

Contact Me
4.8
257 Reviews

Dealership Experience

16 yrs, 4 mos

4.8

257 Reviews

Write a Review

257 Reviews of Brian Gardner

October 02, 2020

Dealership Rating
Employee Rating

I feel completely confidence in using Gates for my service they found an issue that no one else found and acted immediately to show me a safety issue. Thanks More

by RONZIMMERMAN57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 25, 2020

Dealership Rating
Employee Rating

Every time I use Toyota Service the experience is always top shelf. Everybody is knows what they're doing and they provide timely service and suggestions. More

by TONYSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin

September 23, 2020

Dealership Rating
Employee Rating

Although Brian could not have been more helpful, I am disappointed that I had to bring my 2019 Rav 4 in 3 times in 2 weeks .I had a Camry for 16 years and never had a problem. More

by dm.richardson46
Friendliness
Recommend Dealer
Yes

September 14, 2020

Dealership Rating
Employee Rating

Quick service and reasonable prices. Friendly technicians and staff always. The staff are knowledgeable and they let me know what needs to be done along the way. More

by SSTORMYC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

September 11, 2020

Dealership Rating
Employee Rating

Gates is always there for us when we need them. We have a Tundra that needed service quickly. Gates let us bring it on that day in case they had time before our appointment. Being the Friday before labor d More

by SUSAN27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

September 10, 2020

Dealership Rating
Employee Rating

Easy to make the appointment. The appointment lasted as long as I expected. The service adviser, Brian Gardner, was very friendly and explained everything that was done to my car. More

by DAVID.REMLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 08, 2020

Dealership Rating
Employee Rating

I was able to make my appointment online which made it so convenient. The staff is Friendly and knowledgeable. They made my appointment very nice. Wait time was sooner than later. Thank you! More

by NASCARGIRL0406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

Sep 08, 2020

Gates Toyota responded

Hey there, Thank you for your positive feedback! We appreciate the opportunity to serve you and make your visit simple. Thank you for your business and thanks for choosing Gates!

September 04, 2020

Dealership Rating
Employee Rating

Very good service as always. Service technicians were quick and responsive.Oil change done as expected. All fluids and other items checked as appropriate. Thanks. More

by RFOXYLOXY
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2020

Gates Toyota responded

Hey there, Thank you for your positive feedback! Thank you for allowing us to assist you and earn your business! We look forward to serving you again!

September 03, 2020

Dealership Rating
Employee Rating

Prompt efficient service I don’t like twenty fiveeword Prompt efficient service I don’t like twenty fiveeword responses a a a a a Please let me get in the morning and I’ll be there in a bit thank you t More

by STACY47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

Sep 08, 2020

Gates Toyota responded

Hey Stacy, Thank you for your 5-Star rating! We appreciate the opportunity to serve you!

August 31, 2020

Dealership Rating
Employee Rating

The service was excellent. Routine 10k mile service. Promptly put car into service and kept me updated throughout, including any issues found. Very professional and will be going back for future servi More

by Car Guy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin

Aug 31, 2020

Gates Toyota responded

Hey there, Thank you for your great feedback! Brian, Stephen, and our team consistently bring the best for our customers. Thank you for allowing us to assist you and we look forward to working with you in the future!

...
13
...

Dealership Inventory (164 Vehicles)

new 2026 Toyota 4Runner car
2026 Toyota 4Runner
new
08x0/Ea20 exterior
Automatic
Four-wheel Drive
used 2026 Chevrolet TrailBlazer car
2026 Chevrolet TrailBlazer
used
Marina Blue Metallic exterior
Automatic
Front-wheel Drive
used 2006 Lexus RX 330 car
2006 Lexus RX 330
used
Crystal White exterior
Automatic
All-wheel Drive
used 2020 Toyota Sienna car, priced at $24,603
2020 Toyota Sienna
used
Parisian Night Pearl exterior
Automatic
Front-wheel Drive
used 2007 Toyota RAV4 car, priced at $7,900
2007 Toyota RAV4
used
N/A exterior
Automatic
Front-wheel Drive
used 2010 Toyota Tundra car, priced at $16,414
2010 Toyota Tundra
used
Radiant Red exterior
Automatic
Rear-wheel Drive