Dealership Experience
16 yrs, 4 mos
257 Reviews
Write a Review257 Reviews of Brian Gardner
October 02, 2020
I feel completely confidence in using Gates for my service they found an issue that no one else found and acted immediately to show me a safety issue. Thanks service they found an issue that no one else found and acted immediately to show me a safety issue. Thanks More
September 25, 2020
Every time I use Toyota Service the experience is always top shelf. Everybody is knows what they're doing and they provide timely service and suggestions. top shelf. Everybody is knows what they're doing and they provide timely service and suggestions. More
Other Employees Tagged: Stephen Mackin
September 23, 2020
Although Brian could not have been more helpful, I am disappointed that I had to bring my 2019 Rav 4 in 3 times in 2 weeks .I had a Camry for 16 years and never had a problem. disappointed that I had to bring my 2019 Rav 4 in 3 times in 2 weeks .I had a Camry for 16 years and never had a problem. More
September 14, 2020
Quick service and reasonable prices. Friendly technicians and staff always. The staff are knowledgeable and they let me know what needs to be done along the way. and staff always. The staff are knowledgeable and they let me know what needs to be done along the way. More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
September 11, 2020
Gates is always there for us when we need them. We have a Tundra that needed service quickly. Gates let us bring it on that day in case they had time before our appointment. Being the Friday before labor d Tundra that needed service quickly. Gates let us bring it on that day in case they had time before our appointment. Being the Friday before labor day they did need parts so this time we waited for the part. A+ for trying! More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
September 10, 2020
Easy to make the appointment. The appointment lasted as long as I expected. The service adviser, Brian Gardner, was very friendly and explained everything that was done to my car. long as I expected. The service adviser, Brian Gardner, was very friendly and explained everything that was done to my car. More
September 08, 2020
I was able to make my appointment online which made it so convenient. The staff is Friendly and knowledgeable. They made my appointment very nice. Wait time was sooner than later. Thank you! convenient. The staff is Friendly and knowledgeable. They made my appointment very nice. Wait time was sooner than later. Thank you! More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
September 04, 2020
Very good service as always. Service technicians were quick and responsive.Oil change done as expected. All fluids and other items checked as appropriate. Thanks. quick and responsive.Oil change done as expected. All fluids and other items checked as appropriate. Thanks. More
September 03, 2020
Prompt efficient service I don’t like twenty fiveeword Prompt efficient service I don’t like twenty fiveeword responses a a a a a Please let me get in the morning and I’ll be there in a bit thank you t Prompt efficient service I don’t like twenty fiveeword responses a a a a a Please let me get in the morning and I’ll be there in a bit thank you thank the service and I hope you can see the doctor today and I have a dentist eeeeeeerer More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
August 31, 2020
The service was excellent. Routine 10k mile service. Promptly put car into service and kept me updated throughout, including any issues found. Very professional and will be going back for future servi Promptly put car into service and kept me updated throughout, including any issues found. Very professional and will be going back for future service needs. More
Other Employees Tagged: Stephen Mackin
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