Dealership Experience
16 yrs, 4 mos
257 Reviews
Write a Review257 Reviews of Brian Gardner
August 28, 2020
MY EXPERIANCE WITH GATES TOYOTA HAS BEEN VERY GOOD SO FAR . SO FAR I LOVE MY TOCOMA TRUCK . HOPE TO GET MANY GREAT MILES OUT OF THIS TRUCK !!!! . SO FAR I LOVE MY TOCOMA TRUCK . HOPE TO GET MANY GREAT MILES OUT OF THIS TRUCK !!!! More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
August 27, 2020
We live in California and allowed our daughter to have a car at school (University of Notre Dame) for the first time. Our son had been using our 2012 Toyota Corolla at Fort Leonard Wood, MO. When he was fin car at school (University of Notre Dame) for the first time. Our son had been using our 2012 Toyota Corolla at Fort Leonard Wood, MO. When he was finished there this past July, we needed to drive the car up to South Bend. I tried to get the required and necessary airbag recall work done in MO before the drive but several different dealers in MO either did not want to do the work or did not have the parts available to do it. We had to take the car up to South Bend in a potentially dangerous condition. We were able to get an appointment for the recall work with no problem and Gates was able to accommodate us when we arrived early but my husband felt we were treated a bit dismissively because of the work being done (non-revenue). More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
August 24, 2020
Gates is a part of our family. Every member of my family has a Toyota from Gates and we all get them serviced there. I even live in Chicago and still do the vast majority of car work done here whenever we c has a Toyota from Gates and we all get them serviced there. I even live in Chicago and still do the vast majority of car work done here whenever we come visit. Great service and great prices (compared to Chicago). More
Other Employees Tagged: Michael Ferrara
August 18, 2020
Our vehicle lost battery power unexpedly last Friday night. I called Gates the next morning and was fitted in for replacement at 2 on Saturday. They close at 4. Was so impressed with their graceful ac night. I called Gates the next morning and was fitted in for replacement at 2 on Saturday. They close at 4. Was so impressed with their graceful accommodation to get us rolling again! Thanks to the phone receptionist, Brian in service, and any other Gates folks that helped us out! More
August 17, 2020
we had tires installed on 2010 rav and had our camry which we purchased new at gates serviced and tires rotated.I felt the tires were a fair price, but the service job was a little to expensive. 83 doll which we purchased new at gates serviced and tires rotated.I felt the tires were a fair price, but the service job was a little to expensive. 83 dollars a little high. More
August 07, 2020
Great service experience Brian was friendly and courteous and helped me use coupons on my phone to bring down the service charges for my yearly check up. Thank you. Brian was friendly and courteous and helped me use coupons on my phone to bring down the service charges for my yearly check up. Thank you. More
August 03, 2020
Gates treats me like family they do the best for my car. They tell me what I need An answer on my questions . I would not want to take my car anywhere else. They tell me what I need An answer on my questions . I would not want to take my car anywhere else. More
Other Employees Tagged: Stephen Mackin
July 31, 2020
Reliable I was able to set a next-day appointment for a factory recall and routine service and the work was completed quickly. Car was disinfected. I was able to set a next-day appointment for a factory recall and routine service and the work was completed quickly. Car was disinfected. More
Other Employees Tagged: Stephen Mackin, Michael Ferrara

