Brian Jones | Page 8

Greenway Kia West responded

Hi Tarrard, Thank you for the great review and for choosing the service department at Greenway Kia West. I am glad to hear your experience was satisfying and that our team offered you a ride home while diagnostics were being completed. It is also great to know that your vehicle was ready the next day and that the final cost matched the estimate you were given. Clear communication and accurate expectations are very important to us. If you ever need anything on future visits, I am always here to help. Mark Foster Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Hi Jaddiel, thank you for the amazing review! We’re thrilled to hear that every visit to Greenway Kia West has been smooth and enjoyable. Our team works hard to deliver a hassle-free experience every time, and your continued trust means a lot to us. We look forward to seeing you again soon! — Anas Lazaar, General Sales Manager · anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi ealfino7, thank you for the great feedback! We’re glad our Kia service team at Greenway Kia West could accommodate your visit on short notice and provide the level of care you deserve. We appreciate your trust and look forward to helping with your next maintenance or service appointment! — Mark Foster, Service Manager · markfoster@greenwayauto.com

Greenway Kia West responded

Hi David, thank you for your thoughtful review! We’re so glad to hear that your service representative took the time to clearly explain everything and made your visit a positive experience. Our Kia service team at Greenway Kia West takes pride in providing transparent communication and excellent care every step of the way. We truly appreciate your trust and look forward to seeing you again for your next service visit! — Mark Foster, Service Manager · markfoster@greenwayauto.com

Greenway Kia West responded

Connie, thank you for taking the time to share your feedback. I’m glad to hear our team was friendly, but I’m sorry that your service visit took longer than expected and that communication could have been clearer. That’s not the smooth, transparent experience we aim to deliver. I’d appreciate the opportunity to review your visit personally and address your concerns before your next appointment. Please reach out to me directly at markfoster@greenwayauto.com so I can assist. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Thank you, Yandrea, for your kind words and 5-star review! We’re so glad to hear that Brian provided you with a great experience and outstanding customer care. At Greenway Kia West in Orlando, our team is dedicated to making the Kia buying experience simple, friendly, and enjoyable from start to finish. We appreciate your recommendation and look forward to assisting you again in the future! — Anas Lazaar, General Sales Manager 📧 anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you, Drean, for your wonderful 5-star review! We’re delighted to hear that you received great customer service and that our team kept you updated throughout your visit. Providing professional, timely, and friendly Kia service is what we strive for every day at Greenway Kia West in Orlando. We truly appreciate your recommendation and look forward to assisting you again soon! — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Thank you so much for the 5-star review! We’re happy to hear you enjoyed your visit and that our team made you feel welcome right from the moment you arrived. At Greenway Kia West, we take pride in providing quick, friendly, and professional service in a clean and comfortable environment. We truly appreciate your feedback and look forward to seeing you again for your next visit! 👏🚗 — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Thank you so much, Robin. We’re thrilled to hear that our team provided excellent customer service, clear communication, and helpful transportation during your visit. It’s always our goal to listen and go above and beyond for our guests. We appreciate your trust in Greenway Kia West and look forward to seeing you again here in Ocoee. — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for your wonderful feedback. We’re glad to know our team greeted you warmly and made your visit comfortable while taking care of your oil change. We’re proud to provide a welcoming environment and professional service for all our guests here at Greenway Kia West in Winter Garden. We look forward to seeing you again for your next visit. — Mark Foster, Service Manager markfoster@greenwayauto.com