Brian Mello
Brian Mello at Marty's GMC

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Marty's GMC

5 Kingston Collection Way
Kingston, MA 02364

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4.6
106 Reviews
4.6

106 Reviews

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106 Reviews of Brian Mello

February 24, 2022

Dealership Rating
Employee Rating

Service department was excellent the technician john (tall guy) went above and beyond to satisfy me and get me on the road again More

by Ourbarstool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld , Derek Petrosino

February 18, 2022

Dealership Rating
Employee Rating

The service I received at Marty’s GMC was outstanding professional couldn’t be simpler. Would highly recommend to any of my friends or anyone that is looking for a new vehicle and service they stand behi More

by bryan.parrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zachary Taylor

January 20, 2022

Dealership Rating
Employee Rating

Friendly. Accommodating. Clean. Quick, thorough, diligent. Nice. Good experience, I don’t have any more words. More

by frazier.melissa.e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld , Derek Petrosino

December 30, 2021

Dealership Rating
Employee Rating

Best dealership I’ve ever dealt with. They have a great sales staff and service department. More

by BGLADDYS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sid Dailey , Derek Petrosino

December 11, 2021

Dealership Rating
Employee Rating

Everyone did a great job and it was a smooth transaction. There was no pressure on the salesperson and everything worked out. More

by ELECTRICWHIZ21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 04, 2021

Dealership Rating
Employee Rating

Horrible service, stuff , never fix nothing ! I’m bringing my truck for over a year for the same problem More

by Limaquel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Paul Malley, Bob Mitchell , Peter Attea, Bill

Oct 04, 2021

Marty's GMC responded

We are very sorry that you find our service horrible. Over the last year we have had the opportunity to service your vehicle 6 times. Over the past year and 6 visits the vehicle has accumulated over 100,000 miles. While the engine light has come on several times with in the year and 100,000 miles it has never been for the same reason. The light comes on as a warning for various systems as a precaution indicating that a repair or maintenance is required. Weak batteries, glow plug issues, low coolant, and clogged air filters all trigger an engine light to come on. It does seem that it should not happen several times within a one year time period, but when balanced against the mileage usage it begins to become more understandable. Thankfully, your vehicle has performed admirably and has only needed repairs that are considered maintenance over its 165,000 total miles. For our part we seek always to serve you, and all our customers, with the utmost respect and timeliness. It is unfortunate that you do not feel the same way. Regardless, we are here and always willing to assist in all your automotive needs. If there are other issues that warranted this review please feel free to contact me directly at 781-585-7570. Kevin Ihlefeld- General Manager

Oct 05, 2021

Limaquel responded

I send the truck with 30 , 70 thousand miles with the engine light on, and then with 100 thousand miles , now the last time was for recall and of course on the letter that was send never said about miles , but they said was only until 150 thousand miles and my truck has 160 , with already fix the same issue with payment! I understand this a business and everybody want to make money but not This way !

July 05, 2021

Dealership Rating
Employee Rating

Great people, great service Highly recommend using Great people, great service Highly recommend using Marty’s service department. Thanks again More

by IAROSSIPAINTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld, Sid Dailey, Paul Malley, John Backman, Bob Mitchell, Zachary Taylor , Peter Attea, Joel Michelsen, Derek Petrosino

June 18, 2021

Dealership Rating
Employee Rating

I have been doing business with Marty’s for over 30 years. Not once in all of that time have they not failed in exceeding my expectations! More

by fjsimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sid Dailey

February 19, 2021

Dealership Rating
Employee Rating

Overall experience of purchasing a used van was pleasant. They went out of there way to do extra repairs on the van. I’m crossing my fingers so far so good. The dealership was very clean. The staff was rea More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld, Sid Dailey, John Backman , Derek Petrosino

November 17, 2020

Dealership Rating
Employee Rating

They explained everything that needed to be done and why it needed to be done. Told me right up front how long it would take and about how much it would be. My car was very clean when they gave it back to m More

by good.donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld, Sid Dailey, Paul Malley, John Backman, Bob Mitchell, Zachary Taylor , Peter Attea, Joel Michelsen, Derek Petrosino

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