Brian Moore
Brian Moore at Toyota Marin

Brian Moore | Page 3

Used Car Direct Sales

Toyota Marin

445 Francisco Boulevard East
San Rafael, CA 94901

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rated
89 Reviews

Brian, has lived for more than 25 years in the Bay Area, where he attended high school and college. He has many satisfied Toyota Marin Customers due to his Total Commitment to Customer Service, and to integrity. A lover of the outdoors, when Brian has days off he can be found mountain biking, golfing, and heading to Tahoe.

not yet
rated

89 Reviews

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Dealership Experience

15 yrs, 2 mos

Industry Experience

15 yrs, 2 mos

89 Reviews of Brian Moore

May 29, 2019

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Employee Rating

A pleasant experience A pleasant experience. We were impressed by the professionalism and attention to customer care provided by Bryle, Brian and Cathy. Special thanks to B More

by RogerW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cathie Badger , Bryle his a trainee.

May 31, 2019

Toyota Marin responded

Roger, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing our dealership! Regards, Diana Kennedy - General Manager - 415.257.4343

April 30, 2019

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Always great service We’ve bought several cars from Toyota Marin. Brian has always provided great service and without any hassle. The pricing is fair and the process is u More

by Jess123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Martin Sumayan

May 03, 2019

Toyota Marin responded

We can’t thank you enough for your repeat business, Jess. We look forward to the next time and please let us know if you have any questions in the meantime. Regards, Diana Kennedy - General Manager - 415.257.4343

April 01, 2019

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great car buying experience I have now bought 4 cars from this dealership within the past 5 years. Excellent car buying experience. Everyone was extremely helpful and patient thr More

by Jeaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 04, 2019

Toyota Marin responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Regards, Diana Kennedy - General Manager - 415.257.4343

March 03, 2019

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Always a pleasure Toyota Marin is the only dealership I use to get a car. I knew what I wanted and it was there waiting for me. George isn't a pushy salesperson. He jus More

by Samantha Daley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: George Tenido , Colt Davis

Mar 06, 2019

Toyota Marin responded

Thank you so much for this great review, Samantha. It's wonderful to hear George and our team were helpful during your visit and that you love your new vehicle. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Diana Kennedy - General Manager - 415.257.4343

March 01, 2019

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Why do I need a title. read the review We came in to look at a few cars for our daughter. It turns out that we had some family connections in San Francisco with Brian. Brian moore made eve More

by Papanugini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 05, 2019

Toyota Marin responded

Thank you for recognizing your experience at our store, Papanugini. It is great to know that Brian was able to provide you with a pleasant time purchasing your daughter’s car. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 28, 2019

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Honest and frank service A friend of mine recommended Brian Moore since I was on the market for a used car. They have a pretty big inventory and they have the car that I was i More

by Luckybreak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 05, 2019

Toyota Marin responded

We are so honored to have you as a valued customer! Thank you for trusting us with your car buying needs and it was a pleasure working with you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 27, 2019

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They made it easy We weren’t in the market for a new or used car. Our other car was involved in an accident. Brian empathized with us and understood that many people More

by Oakley415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 05, 2019

Toyota Marin responded

Thank you for your review and recommendation, Oakley415. I am very happy that Brian was welcoming and accommodating and that you enjoyed your experience. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Diana Kennedy - General Manager - 415.257.4343

January 31, 2019

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Don’t shop anywhere else My friend recommend Brian Moore since I was looking at a new Toyota. After meeting with Brian and going over what we needed we settled ona certified T More

by Rundontwalk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 14, 2019

Toyota Marin responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

January 31, 2019

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Simple process I’ve known Brian for a few years and when my car was stolen I contacted him once the insurance company settled with me. He’s very professional and was More

by Ellan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 14, 2019

Toyota Marin responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

January 31, 2019

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Bitter sweet My old Toyota was wrecked by uninsured driver. I want happy about shopping for a another car. Brian was empathetic and explained many of his customers More

by Bill1939
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 14, 2019

Toyota Marin responded

Hello Bill and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Brian was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Diana Kennedy - General Manager - 415.257.4343

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