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Brian Poteracki
Brian Poteracki at Arlington Heights Buick GMC
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Brian Poteracki | Page 9

Certified Service Advisor

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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4.9
411 Reviews
4.9

411 Reviews

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411 Reviews of Brian Poteracki

February 05, 2023

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Love the service and the quality care and knowledge of my service consultant Brian Poteracki More

by Jap2214
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Yes
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Feb 06, 2023

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

February 03, 2023

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I have purchased numerous cars from this dealership over the past 35 years and have most of my service done there also. Everyone is very helpful especially Brian in Service and Chris in sales. More

by AMKONETZ
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Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Chris Lahey, Mike O'Connell

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Feb 06, 2023

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

February 03, 2023

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Prompt, honest, efficient team especially Brian. It was easy to schedule, pick up and drop off my car for service. More

by katiern
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Yes
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Feb 06, 2023

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

January 30, 2023

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Fast and friendly, got the job done fast and left my car clean. It was fast pick up More

by parrachristina
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Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Chris Parisi

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Feb 01, 2023

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

January 19, 2023

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Service was preformed in a timely and efficient manner. Service rep explained the problem and the solution. More

by f.wise
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariel Szwec, Mike Baker, Kristal Borges, Amy Fligel, Chris Parisi , Kevin Garrett

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Jan 20, 2023

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

January 17, 2023

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Brian kept me informed. Friendly and helpful. Service actually took less time from what was anticipated. Able to get a lot of work done while waiting.. More

by Paul
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Recommend Dealer
Yes
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Jan 19, 2023

Arlington Heights Buick GMC responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Arlington Heights Buick GMC Team

January 16, 2023

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Great customer service, honest, kept me informed with perfect workmanship plus superior attention to details. More

by Jetta1
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Recommend Dealer
Yes
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Jan 18, 2023

Arlington Heights Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Buick GMC Team

January 14, 2023

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Wow. What amazing service and care by Brian Poteracki. From start to finish Brian communicated every step of the way. He exceeded my expectations and More

by Rosalove
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Workmanship
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Recommend Dealer
Yes
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Jan 17, 2023

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

January 14, 2023

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Employee was very helpful and knowledgeable about the business service. I appreciate the service I received. More

by Patrice
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Recommend Dealer
Yes
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Jan 17, 2023

Arlington Heights Buick GMC responded

Thank you for this amazing review, Patrice! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

January 13, 2023

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Employee Rating

Been a service customer for many years. I have never been disappointed. Excellent service staff and always get my car back clean! More

by christinel17
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Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Chris Parisi

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Jan 17, 2023

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

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