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Brian Smith
Brian Smith at Oklahoma City Volkswagen
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Brian Smith | Page 3

Service Manager

Oklahoma City Volkswagen

4710 NW 39th St
Oklahoma City, OK 73122

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4.8
570 Reviews

I love this job because I know each time my customers leave, they get the same experience I as a customer expect. I value the trust and lifelong friendships that I have formed with my customers over the past 7 years. Every day I come to work I strive to instill trust, bring more smiles, and continue to form lasting relationships with each customer I am able to service.

Dealership Experience

7 yrs

Specialties & Trainings

Volkswagen Certified Service Advisor

4.8

570 Reviews

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570 Reviews of Brian Smith

March 15, 2024

Dealership Rating
Employee Rating

Top customer experience at okc vw as usual. They always do good work and are efficient. More

by aalbiek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel, Rocky Padilla

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Mar 18, 2024

Oklahoma City Volkswagen responded

Hi, A Albiek! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 14, 2024

Dealership Rating
Employee Rating

Everyone in the service department is very helpful and accommodatating. b b b b b More

by mopar1268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel, Rocky Padilla

Helpful
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Mar 14, 2024

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 06, 2024

Dealership Rating
Employee Rating

Great customer service. I appreciate the customer service and staff are polite and helpful. Thank you More

by montoya_williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel, Rocky Padilla

Helpful
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Mar 07, 2024

Oklahoma City Volkswagen responded

Hi Montoya! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

February 24, 2024

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Employee Rating

Fantastic service! Rocky Padilla and Service Manager Brian Smith make the service experience surperb. Extraordinary Service Department and by far the best Service Manag More

by Klaudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel, Rocky Padilla

Helpful
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Feb 26, 2024

Oklahoma City Volkswagen responded

Klaudi, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

February 24, 2024

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Employee Rating

Rocky was super friendly and handled my 20k maintenance service quickly and efficiently. Would absolutely recommend this dealership. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel, Rocky Padilla

Helpful
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Feb 26, 2024

Oklahoma City Volkswagen responded

Jordan, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

February 14, 2024

Dealership Rating
Employee Rating

Dealership and Service dept are great. They are always willing to address any situation/problem. More

by SHARKEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel

Helpful
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Feb 14, 2024

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and looks forward to serving you again next time! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

February 13, 2024

Dealership Rating
Employee Rating

I’ve had dealings with other dealership in OKC metro area. The difference that I have experienced at OKC VW makes it worth the drive. More

by Nathaniel Calvert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel, Rocky Padilla

Helpful
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Feb 14, 2024

Oklahoma City Volkswagen responded

We are thrilled to hear about your positive experience at OKC VW! Thank you for taking the time to share your feedback. Our top priority is providing exceptional service and making our customers feel valued. We appreciate your trust in us and look forward to continuing to exceed your expectations. Safe travels, and we'll see you on your next visit! We thank you for your continued support! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

February 11, 2024

Dealership Rating
Employee Rating

Thanks to the everyone in the service dept. I was able to get the service I needed. More

by paulbeaton99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel, Rocky Padilla

Helpful
Report | Print
Feb 12, 2024

Oklahoma City Volkswagen responded

Hi Paul! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

February 11, 2024

Dealership Rating
Employee Rating

Excellent customer service. Any time I come in for parts or service I get exactly what I’m looking for, any easy helpful transaction. I’ve never had to wait. Great Job OKC VW! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel, Rocky Padilla

Helpful
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Feb 12, 2024

Oklahoma City Volkswagen responded

Hi Joe! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

February 10, 2024

Dealership Rating
Employee Rating

I have been to this dealership since 2007 when I bought a Rabbit. It has changed, but the people and service and dedication to the customer never left. I just bought another used car from them, and I will More

by BOLSHOICHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Padilla

Helpful
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Feb 12, 2024

Oklahoma City Volkswagen responded

It's fantastic to know that you've been with us since 2007 at Oklahoma City Volkswagen! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Have a great day! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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