Brian Smith | Page 2
Service Manager
Oklahoma City Volkswagen
4710 NW 39th St
Oklahoma City, OK 73122
I love this job because I know each time my customers leave, they get the same experience I as a customer expect. I value the trust and lifelong friendships that I have formed with my customers over the past 7 years. Every day I come to work I strive to instill trust, bring more smiles, and continue to form lasting relationships with each customer I am able to service.
Read moreDealership Experience
7 yrs
Specialties & Trainings
Volkswagen Certified Service Advisor
566 Reviews
Write a Review566 Reviews of Brian Smith
April 10, 2024
As always Jacob and Brian are great. Great customer service. They got a lot done very quickly and efficiently. Great customer service. They got a lot done very quickly and efficiently. More
Other Employees Tagged: Jacob Ranjel
April 03, 2024
Brian always does a great job explaining and Rocky is also awesome !! I’ve never had my car worked on anywhere except okc vw! They are absolutely top quality! Brian Smith is extremely knowledgeable and a also awesome !! I’ve never had my car worked on anywhere except okc vw! They are absolutely top quality! Brian Smith is extremely knowledgeable and always take excellent care of my car and Rocky is amazing too More
Other Employees Tagged: Chris Maritt, Rocky Padilla, Kenneth Dusang
March 28, 2024
Rocky was fantastic to work. He was clear and transparent when communicating service recommendations. He did not try to "sell" me on unnecessary additional services, which I appr He was clear and transparent when communicating service recommendations. He did not try to "sell" me on unnecessary additional services, which I appreciated. I look forward to working with him during my future service visits. More
Other Employees Tagged: Jacob Ranjel, Rocky Padilla
March 23, 2024
Always a great experience anytime I've had to have my car serviced. Communication is always superb serviced. Communication is always superb More
Other Employees Tagged: Jacob Ranjel, Rocky Padilla
March 21, 2024
This is one of 3 experiences at the dealership. If it wasn’t for Jacob in the service center ALWAYS fixing everyone’s mistakes I wouldn’t go back . Bought a brand new Tiguan there and am having re If it wasn’t for Jacob in the service center ALWAYS fixing everyone’s mistakes I wouldn’t go back . Bought a brand new Tiguan there and am having regret. More
Other Employees Tagged: Chris Maritt, Jacob Ranjel, Rocky Padilla, Kenneth Dusang
March 19, 2024
Rocky was very thoughtful and professional to me. And he has a sense of humor. And he has a sense of humor. More
Other Employees Tagged: Jacob Ranjel, Rocky Padilla
March 15, 2024
Top customer experience at okc vw as usual. They always do good work and are efficient. They always do good work and are efficient. More
Other Employees Tagged: Jacob Ranjel, Rocky Padilla
March 14, 2024
Everyone in the service department is very helpful and accommodatating. b b b b b accommodatating. b b b b b More
Other Employees Tagged: Jacob Ranjel, Rocky Padilla
March 06, 2024
Great customer service. I appreciate the customer service and staff are polite and helpful. Thank you I appreciate the customer service and staff are polite and helpful. Thank you More
Other Employees Tagged: Jacob Ranjel, Rocky Padilla
February 24, 2024
Fantastic service! Rocky Padilla and Service Manager Brian Smith make the service experience surperb. Extraordinary Service Department and by far the best Service Manag Rocky Padilla and Service Manager Brian Smith make the service experience surperb. Extraordinary Service Department and by far the best Service Manager this dealership has had! More
Other Employees Tagged: Jacob Ranjel, Rocky Padilla