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Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton

Brianna Worthington | Page 2

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
186 Reviews

Dealership Experience

5 yrs, 3 mos

4.9

186 Reviews

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186 Reviews of Brianna Worthington

May 31, 2026

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Employee Rating

They got it done quickly since it was our company service truck and we needed it for the weekend More

by maplelakes
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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May 31, 2026

Ken Ganley Ford Norton responded

Thanks for the five-star review. We’re pleased Brianna and our service team completed work on your Ford Transit-250 quickly so it was ready for your weekend. We appreciate you trusting us with your company vehicle.

May 29, 2026

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Employee Rating

Great service. Always fair and upfront. Rentals available if needed. Service advisor is on point More

by tylerliz2823
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 29, 2026

Ken Ganley Ford Norton responded

We’re thankful for your five-star rating. Brianna and our team are pleased they could provide fair, upfront service and arrange a rental when needed. Please reach out if there’s anything else we can do to keep your Ford running smoothly.

May 11, 2026

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Employee Rating

Amazing place to Service and purchase your vehicle. The Advisors are top notch and treat you like Family. More

by hanjoma1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Ashley Neely, Mike Robinson, Alan Kinnaird

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May 11, 2026

Ken Ganley Ford Norton responded

Thank you for choosing us for both service and the purchase of your Ford Fiesta. We’re delighted our team treated you like family throughout your visit. Your five-star rating encourages us, and we look forward to serving you again.

May 03, 2026

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Alan and the crew are friendly, efficient, and helpful with any questions I have and always with a great attitude. More

by rob.toth1011
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alan Kinnaird , Shelby

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May 03, 2026

Ken Ganley Ford Norton responded

We appreciate you recognizing Alan and our crew’s friendly and efficient support with your Honda. We’re glad they could answer all your questions with a great attitude. We look forward to assisting you again.

April 25, 2026

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Very professional work. Will definitely do business with again. Very good communication. Always kept me informed of everything More

by dye959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

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Apr 25, 2026

Ken Ganley Ford Norton responded

Thank you for trusting us with your Ford and for noting the professional work. We’re glad our team kept you informed throughout the service and look forward to working with you again.

April 23, 2026

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They always get my vehicle back to me on time, give me a rental, and diagnose everything correctly! More

by Ehardin
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Recommend Dealer
Yes
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Apr 23, 2026

Ken Ganley Ford Norton responded

Thank you for the five-star review. We’re glad our team consistently returns your Ford Transit-150 on time, supplies a rental vehicle, and accurately diagnoses every concern.

April 17, 2026

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Employee Rating

Scott Spath at Ken Ganley ford is excellent at his job. He keeps you informed every step. The mechanic did a excellent job on my truck, in fact, everyone I came into contact with was very kind and respectf More

by gpamer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Kirchenbauer, Fulton Benya, Scott Spath, Ashley Neely, Mike Robinson, Alan Kinnaird

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Apr 17, 2026

Ken Ganley Ford Norton responded

Thanks for trusting us with your Ford Ranger and for highlighting Scott’s clear communication. We’re delighted our technicians treated you with respect and delivered thorough service. We appreciate your recommendation and look forward to caring for your Ranger again.

November 19, 2025

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Everyone is professional, knowledgeable and friendly. It was easy to schedule my services and all was done on time or ahead of schedule. I highly recommend using Ganley Ford Norton for car services and p More

by sturm425
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

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Nov 19, 2025

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

November 11, 2025

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Employee Rating

Mobile mechanic is knowledgeable and very dependable. He has worked on our Ranger and ford fusion and we were very pleased with the results. More

by Klurv125
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

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Nov 11, 2025

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

October 11, 2025

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Employee Rating

Brianna was awesome. She explained everything with the questions I had about replacing my backup camera and what needed to be done to get the camera. More

by BMAGALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2025

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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