Brittaney Quick
Brittaney Quick at BMW of Westlake

Brittaney Quick | Page 76

Service Location Manager

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
896 Reviews
4.9

896 Reviews

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896 Reviews of Brittaney Quick

July 10, 2021

Dealership Rating
Employee Rating

This was my first experience with BMW and I want to thank Ken for being a great salesman. He was not pushy at all! I knew what I wanted and he laid all the numbers out for me and told me the best way to save More

by CKC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk, Mike Niedzwiecki , Justin Niedzwiecki

Jul 10, 2021

BMW of Westlake responded

Thanks for the awesome review about the team at BMW of Westlake!

July 09, 2021

Dealership Rating
Employee Rating

I have had no problems with the service since 2016. That is why I keep returning and buying my cars here. I am very happy. More

by CHARLESSTOLLENWERK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Tunnell, Robert Strecker, John Cordell, Cameron LaPorte, Jared Jeschelnig , Nate Lieb, Jim Strunk, Dan Walker, John Redden

Jul 09, 2021

BMW of Westlake responded

Thanks for the awesome review and we appreciate your loyalty!

July 08, 2021

Dealership Rating
Employee Rating

I had a scheduled 9:00 appointment that I personally made over the phone in advance to have new rear brakes installed, only to find out after my arrival which I drove 30 minutes to dealership that the brake More

by VELEZ.DALLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Cordell

Jul 08, 2021

BMW of Westlake responded

Hello. Thanks for bringing this to our attention. We're sorry about you experience. When you called you didn't know what kind of BMW model it was so we told you to just bring it in the next morning and we'd take a look at it. When you came the next morning we discovered the year and model, which we didn't have the brakes for. Brakes have been on back order for many models for months now. We apologize for the inconvenience. If you'd like to discuss this further, please contact the service manager Carl at 440-887-0000.

Jul 10, 2021

VELEZ.DALLAS responded

This is not true! I provided my vin, year , make and model .

July 08, 2021

Dealership Rating
Employee Rating

A big thank you to Brittany and John for the last two services. They are outstanding members of Westlake BMW. They are also very welcoming when you arrive. More

by CDRAGONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cordell

Jul 08, 2021

BMW of Westlake responded

Thanks for the awesome review about Brittaney, John and BMW of Westlake!

July 07, 2021

Dealership Rating
Employee Rating

Good service and the staff was really prompt about getting you in and out the door. I will recommend their services to friends and family. More

by WESCO1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cordell , Carl Whelpley

Jul 07, 2021

BMW of Westlake responded

Thanks for letting us know about your positive experience!

July 05, 2021

Dealership Rating
Employee Rating

Great service team! Start to finish they are all about making sure service is completed in a timely and quality fashion. Coordinating a rental is also greatly valued. More

by #lovemynewX5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cordell , Nate Lieb, Jim Strunk

Jul 07, 2021

BMW of Westlake responded

Thanks for the fantastic review about the team at BMW of Westlake!

July 04, 2021

Dealership Rating
Employee Rating

Excellent customer service from Brittany.Service performed as promised. Video by technician covering car status and work to be completed was a welcome surprise. Good job! More

by DRCOLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

BMW of Westlake responded

Thanks for the awesome review about Brittaney and BMW of Westlake!

July 02, 2021

Dealership Rating
Employee Rating

The whole team is Efficient and knowledgeable. Would definitely recommend. More

by YARITZA_COLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini

Jul 07, 2021

BMW of Westlake responded

We appreciate this great review!

July 02, 2021

Dealership Rating
Employee Rating

The staff is professional and courteous. I’m impressed they remember people’s names. Well done all around. More

by MTENEROWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cordell

Jul 07, 2021

BMW of Westlake responded

Thanks for the awesome review!

June 30, 2021

Dealership Rating
Employee Rating

Top notch customer care, problem with my vehicle was effectively diagnosed and scheduled for repair. More

by BOBORT7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

BMW of Westlake responded

Thank you for the positive review!

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