Brittany Hill

Melanie was very professional and she knows the BMW features like the back of hand with her eyes closed! She was able to help us with all our IT questions. features like the back of hand with her eyes closed! She was able to help us with all our IT questions. More

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Brittany is the best salesperson that I have ever worked with. She is very professional and patient, and she was able to find the right BMW for my needs. I have always loved BMWs. This is my dream car, a with. She is very professional and patient, and she was able to find the right BMW for my needs. I have always loved BMWs. This is my dream car, and Brittany made the process so easy and smooth!!! More

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This dealership is the best! The sales team is knowledgeable and efficient. Brittany takes great care of her clients and works hard to ensure they are supported throughout the en The sales team is knowledgeable and efficient. Brittany takes great care of her clients and works hard to ensure they are supported throughout the entire process. The finance team is honest and helpful. You can count on Mark to get you the best rate and tell you the truth about what additional protections you need for your specific purchase. The service department is trustworthy and easy to work with. Jamie will take good care of you. You cannot go wrong here! More

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Brittany was a wonderful sales representative! She was so helpful and made buying my new car a stress-free and positive experience. I highly recommend asking for her! She was so helpful and made buying my new car a stress-free and positive experience. I highly recommend asking for her! More

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Brittany Hill is just amazing. This is my 5th BMW and I’ve had 3 Lexus and I’m telling you I’ve never experienced any service like the one that I’ve received from Brittany. Her att This is my 5th BMW and I’ve had 3 Lexus and I’m telling you I’ve never experienced any service like the one that I’ve received from Brittany. Her attention to detail is impeccable, down to her opening the trunk of my new car while my hands were full and she was in the process of removing my tags from my old car. She just anticipates everyone’s next move and she stays two steps ahead. I’ve never seen anything like it. As someone who absolutely hates being in a car dealership, she was a delight to work with, very professional, personable, funny, attentive, just an absolute joy. She almost got me the absolute most value for my trade-in. I really didn’t think that I would be buying a car, I didn’t think the deal would come together the way I needed it to. I didn’t need to haggle or anything. BMW of Catonsville really got it right with Brittany. More

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Brittany Hill was absolutely amazing throughout my entire car-buying experience at MileOne BMW. She was attentive, knowledgeable, and made sure I felt completely comfortable with every step of the process. B car-buying experience at MileOne BMW. She was attentive, knowledgeable, and made sure I felt completely comfortable with every step of the process. Brittany truly listened to what I was looking for and went above and beyond to help me find the perfect vehicle. Her professionalism and genuine care made a real difference. I highly recommend Brittany if you want a seamless and personalized car-buying experience! More

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Extraordinary service and care by Brittany Hill of BMW of Catonsville: I would like to extend my appreciation and gratitude for your outstanding employees – Brittany Hill (BMW Service Advisor) and George Catonsville: I would like to extend my appreciation and gratitude for your outstanding employees – Brittany Hill (BMW Service Advisor) and George Panniell (Parts Staff). During my recent visit, they went beyond their call-of-duty to take care of the issues with my two BMWs. George went beyond human imagination to search and find the exact parts I was looking for. Both Brittany and George deserve Commendations for their honesty, service oriented, superior professionalism, and customer satisfaction focused work ethics. Their services for my family far exceeded our expectations. Employees like Brittany and George are the primary reasons for me, my son, and many other repeat customers at your dealership. Please, with your permission, I will be sending this Commendation note to BMW HQs in Germany and U.S. Thank you for maintaining such high standards at your dealership. Sincerely, Alex More

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Brittany at BMW of Catonsville was an angel. I live several hours away and my elderly mother who has some memory challenges. My mother and her sister were trying to take my mother's car to get a I live several hours away and my elderly mother who has some memory challenges. My mother and her sister were trying to take my mother's car to get a battery replacement after having it jumped and accidentally pulled into the dealership next door and the battery died. Brittany went above and beyond by working to bring the car to the correct dealership and even proactively helped to drop the vehicle off when it was finished. Knowing you have someone who genuinely cares for her customers and goes out of her way to help out in a very stressful situation is rare these days. We are soo grateful to her and BMW of Catonsville for having such an amazing service advisor! More

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My issue was a key fob replacement and pairing instructions. Fob was a day late arriving, which kept me home another day. Once received, parts and service folks gave instruction on how to pair wit instructions. Fob was a day late arriving, which kept me home another day. Once received, parts and service folks gave instruction on how to pair with my vehicle. Of course the steps were not correct, so had to have my car towed to dealership. Luckily, Brittany overheard me explaining why I was there with my vehicle on a tow truck. She took the new fob, entered the vehicle and within 5 seconds had the fob paired and the engine running! Her steps to pair were different from other folks, so she saved me so much time, trouble with work and effort (not to mention $$$) that her actions alone warranted the 5 star review!! I am extremely grateful for Brittany :)) More

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Mark & Harold made my car buy experience very easy an straightforward with out any problems. straightforward with out any problems. More

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