Brittany Weiss | Page 13

Just has an oil change, but very comfortable waiting area and fast service. Friendly employees. Liked getting video feedback on condition of car. and fast service. Friendly employees. Liked getting video feedback on condition of car. More

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I’ve been an Autohaus customer for over 25 years and the service is top notch. service is top notch. More

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My SA was quite possibly the least empathic person I've ever dealt with, nearly a robot. I made an appointment for warranty service and needed a loaner. 15 minutes before my scheduled appointment I get a c ever dealt with, nearly a robot. I made an appointment for warranty service and needed a loaner. 15 minutes before my scheduled appointment I get a call from a young man who told me the SA told him to call me and let me know no loaners were available. Best the SA could do was schedule me a new time. Drop it off the second time (Vehicle is still under CPO warranrty btw) and explained the situation and this was the second time it's been in for the same issue. I was told that if it wasn't the same part I'd be responsible for the cost of repair. No mention that I still had a warranty. I got an estimate for $6000+ in repair costs. I was told it was a water pump and leaking engine plugs as well as a headlight. I had to remind them of the warranty which covered the headlight but all the sudden the water pump was not leaking after all, even though the coolant was all gone. I guess once the warranty expires that water pump might start leaking again. No offer to fix the engine plugs either. Last time I'll use Autohaus. My SA is the worst, my last visit with was awful as well. More

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Friendly, clean. Warranty work completed in the time they communicated. Thorough overview of the work completed. Warranty work completed in the time they communicated. Thorough overview of the work completed. More

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She was very thorough, kind, and answered all of my questions! Will continue to request Brittani when I need maintenance. questions! Will continue to request Brittani when I need maintenance. More

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Brittany is always super helpful whenever i or my parents come in for service. Super responsive and makes it easy. come in for service. Super responsive and makes it easy. More

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Brittany is attentive and accommodating! She represents you need in a service advisor! I love working with her She represents you need in a service advisor! I love working with her More

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I always take my car to Autohaus for service. They give me peace of mind knowing my vehicle is getting the quality service needed to extend its life. I love working with Brittany; she is kind, he They give me peace of mind knowing my vehicle is getting the quality service needed to extend its life. I love working with Brittany; she is kind, helpful, and puts me at ease when deciding what repairs are right for my car. More

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Terrific service experience with Brittany and the transparency they provide to their customers is appreciated. There is a family friendly atomosphere and you can trust that the staff will treat you w transparency they provide to their customers is appreciated. There is a family friendly atomosphere and you can trust that the staff will treat you with care. I will definitely continue purchasing and servicing my vehicles with Autohaus BMW. Brad Mares is the best salesman I could ask for. More

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Cannot say enough good things. Everything and more that you’d expect from BMW. But most of all with the greatest of gratitude for Brad Mares. He worked tirelessly to find the right Everything and more that you’d expect from BMW. But most of all with the greatest of gratitude for Brad Mares. He worked tirelessly to find the right car, get the deal done. During the holidays as well and I guarantee we weren’t his only customers but made us feel as if we were. Five star treatment, five star service. 100% will be back. And if you are in the market, see Brad. More

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