Brittany Weiss
Brittany Weiss at Autohaus BMW

Brittany Weiss | Page 13

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.7
282 Reviews

Dealership Experience

3 yrs, 10 mos

4.7

282 Reviews

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282 Reviews of Brittany Weiss

March 20, 2025

Dealership Rating
Employee Rating

From the time I brought the vehicle in it was a fantastic experience excellent service department I highly recommend Auto Haus BMW of Maplewood More

by osborne5760
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 20, 2025

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

March 12, 2025

Dealership Rating
Employee Rating

Great service and reasonable price for new tires Brittney was pleasant to work with thank you More

by Waltherlawfirm
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Buie

Mar 12, 2025

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

March 09, 2025

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It took over a week to get a tire for my BMW. They told me the damaged tire was covered under a road hazard warranty and later told me it wasn't. More

by dmoellenhoff
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Chris Clem

Feb 07, 2026

Autohaus BMW responded

Thank you for your review. We apologize for your inconvenience and the error in our determination of your road hazard coverage.

March 03, 2025

Dealership Rating
Employee Rating

if you have a recall and you don't have to pay you will wait a long time after you get it, I waited 2 weeks to get my car, I tried calling every day and they wouldn't answer me More

by Ionut
Service Price Transparency
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Recommend Dealer
No
Mar 03, 2025

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for sharing this review! I'm sorry you had a bad experience with us, if you could please contact Todd Feurhaken , 314-880-8014 Service Director so we can get a better understanding of what happened. Once again I'm sorry for any inconvenience that may have occurred.

March 03, 2025

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Service was very good as usual. Got the work done in a reasonable time. The service advisor, mechanic and cashier – all were very good More

by Aandcbill
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem

Mar 03, 2025

Autohaus BMW responded

Thanks for the review! Out team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer.

March 02, 2025

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Customer service is outstanding and explain everything clearly. The updates and the service through text messages is very beneficial! More

by kozken1975
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Recommend Dealer
Yes
Mar 03, 2025

Autohaus BMW responded

Thank you for the 5 - star review! We are pleased to know about your positive experience with us. We are grateful to have such a positive and prompt staff.

March 01, 2025

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Employee Rating

Fast, courteous, happy I purchased the tire replacement package offered when I purchased the car. 2 tires replaced in 2 years. More

by X5 owner
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Recommend Dealer
Yes
Mar 03, 2025

Autohaus BMW responded

Thank you so much for sharing your experience with Autohaus! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. The team will be thrilled to hear your feedback!

February 12, 2025

Dealership Rating
Employee Rating

Fit the routine maintenance in their schedule so that it was covered by the original warranty. Thank you. More

by T
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Recommend Dealer
Yes

Other Employees Tagged: Chris Buie , Patti Kupfer

Feb 13, 2025

Autohaus BMW responded

We are grateful for the 5 - star review! We're happy your visit at Autohaus was great. We'd love to continue providing great services to our customers like you, until next time be safe. Thanks again!

February 11, 2025

Dealership Rating
Employee Rating

Tried to charge me for oil change and brake fluid. Advisor should know it’s included. More

by jwburtondmd
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Recommend Dealer
Yes

February 07, 2025

Dealership Rating
Employee Rating

Very efficient, very capable and very professional. I was pleased with the service from all staff More

by Rjg1949
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know

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