Brittany Weiss
Brittany Weiss at Autohaus BMW

Brittany Weiss | Page 12

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.6
264 Reviews
4.6

264 Reviews

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264 Reviews of Brittany Weiss

February 11, 2025

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Employee Rating

Tried to charge me for oil change and brake fluid. Advisor should know it’s included. More

by jwburtondmd
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Recommend Dealer
Yes

February 07, 2025

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Very efficient, very capable and very professional. I was pleased with the service from all staff More

by Rjg1949
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Recommend Dealer
Yes
Feb 10, 2025

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know

February 07, 2025

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I was very pleased with the work performed. I was disappointed however that my car was not washed before being returned to me and also had finger prints and marks on the windows on the interior More

by nick moehle
Service Price Transparency
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Recommend Dealer
Yes
Feb 10, 2025

Autohaus BMW responded

Thanks so much for sharing your experience with Autohaus! Our goal is 100% customer satisfaction, and I'm sorry you had an unfortunate experience. Sorry about the car wash incident but I do know for sure that the car wash was out of order and we had to replace the whole new car wash. It was a notice on every service advisor desk, so there could have been a misunderstanding. You welcome to bring your car here anything for a wash, again sorry for any misunderstanding regarding the car wash.

February 04, 2025

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Brittany made sure everything went smoothly in made sure I was taking care of, went above and beyond at all times and communicated effectively. Mike made sure the work was done properly so there's no proble More

by pete
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Recommend Dealer
Yes

Other Employees Tagged: Mike in service repairs!

Feb 04, 2025

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 30, 2025

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Employee Rating

The service was very thorough and efficient. We were told the work would be completed in 1 hour and it was --- with a few minutes to spare. However, any weariness during waiting is eased coffee More

by ahvoila
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken, Trey Starnes

Jan 30, 2025

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit us again!

January 28, 2025

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Very professional and attention to details the follow up and review process was fantastic I would highly recommend this dealer ship More

by rhenry760
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Recommend Dealer
Yes
Jan 28, 2025

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

January 28, 2025

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Easy to work with. Facilities are comfortable if waiting for service to be completed or loaner car are almost always available. More

by dreher3269
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Jan 28, 2025

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know

January 24, 2025

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Service is always friendly and prompt. Always kept well informed on progress of my car. More

by htdgbob
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Recommend Dealer
Yes
Jan 24, 2025

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

January 23, 2025

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They performed maintenance on my 2019, provided a loaner, communicated results of inspection, and got me out on time and at quoted cost. More

by lockwood247
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Recommend Dealer
Yes
Jan 24, 2025

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

January 18, 2025

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Employee Rating

Great sales staff, very clean and professional showroom, polite and knowledgeable service staff, services are always completed in a timely manner. More

by Dave Monsalvi
Service Price Transparency
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Recommend Dealer
Yes
Jan 18, 2025

Autohaus BMW responded

Dave, we are grateful for your 5 - star review. We're happy your visit here at Autohaus was great. We'd love to continue providing great services to awesome customers like you. Thanks again!

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