130 Reviews
Write a Review130 Reviews of Brittney Ottaviano
May 21, 2023
I just wanted to say, this was by far the best experience I have ever had buying a new car. From Debbie helping me pick out my Subaru and Curt helping me finance my Subaru and Brittney in service and Darla f I have ever had buying a new car. From Debbie helping me pick out my Subaru and Curt helping me finance my Subaru and Brittney in service and Darla for showing me how to work all those wonderful features in my new Subaru. Thank you Darla and the rest of the team at Tucson Subaru. Awesome experience. More
Other Employees Tagged: Curt McHenry, Darla Muckley, Debbie Bravo
April 26, 2023
He is straight to the point, kind, respectful, helpful and knowledgeable. I really enjoyed working with him. and knowledgeable. I really enjoyed working with him. More
Other Employees Tagged: Chris Valencia
March 20, 2023
From the time you arrive, and you leave the facility the service and customer service is impeccable. Chris Valencia did an outstanding job of providing great customer service. service and customer service is impeccable. Chris Valencia did an outstanding job of providing great customer service. More
Other Employees Tagged: Chris Valencia
March 13, 2023
Chris was very kind and helpful. He encouraged me to get a recommended fluid for my tires, which I'm thankful for the car being at tiptop shape. I also appreciate the staff that help He encouraged me to get a recommended fluid for my tires, which I'm thankful for the car being at tiptop shape. I also appreciate the staff that helped me with my loaner especially Roland. I witnessed him dealing with a very disgruntled customer with GREAT professionalism and kindness. You all are doing a great job! Love being a Subaru customer! More
Other Employees Tagged: Dan Ford, Jesse Friedman, Artie Gonzales, Chris Valencia , Roland Transportation department
February 02, 2023
Service technicians are incompetent at identifying problems and have lost our keys twice. We’ve dropped our car off at scheduled appointment times early in the morning and have been told the car hasn’ problems and have lost our keys twice. We’ve dropped our car off at scheduled appointment times early in the morning and have been told the car hasn’t been looked at until late afternoon. We are frustrated with the consistent issue of dropping our car off and having to wait more than eight hours for it to be ready. We absolutely hate this dealership and will never return. Every chance I get to talk about Tucson Subaru, I say how much they suck and we regret buying a Subaru. More
January 12, 2023
Brittney really needs help with her customer service skills. When a customer has a concern about the performance of their vehicle take the time to listen. Don't just listen to what the tech is trying skills. When a customer has a concern about the performance of their vehicle take the time to listen. Don't just listen to what the tech is trying to repeat what the customer said to him that morning. Not everyone is a stupid car owner that knows nothing about the car. Next time I take my car in for service I will make sure I don't have to deal with Brittney. The dealership in general is awesome the service department is great for oil changes but anything else I'm on the fence. More
January 12, 2023
The dealership was wonderful! That’s why we have returned three times to but three cars in three years! That’s why we have returned three times to but three cars in three years! More
Other Employees Tagged: Chris Smith, Darla Muckley , Louie Ascencio
January 03, 2023
Great service, very attentive and communicative. I was able to use a loaner and they even gave me the sport trim. It was great I was able to use a loaner and they even gave me the sport trim. It was great More
Other Employees Tagged: Chris Valencia , Philip Gil
November 26, 2022
Tucson Subaru provides extraordinary service. This is the fourth vehicle I purchased from them, working with my favorite salesperson, Joe Micoletti. Joe embodies professionalism. Not only is h This is the fourth vehicle I purchased from them, working with my favorite salesperson, Joe Micoletti. Joe embodies professionalism. Not only is he knowledgeable about the vehicles he sells, but he is so personable and kind. While we waited for finance, he educated me on the Legacy, as well as had a great conversation. In addition to Joe, Tucson Subaru is outstanding from John the general manager, to Traci and Louie in finance, to Brittney in service. I recommend them to everyone. More
Other Employees Tagged: John Petersavage, Traci Roberts, Joe Micoletti , Louie Ascencio