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Briyanna Jones
Briyanna Jones at Honda of Valley Stream

Briyanna Jones

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
420 Reviews
4.8

420 Reviews

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420 Reviews of Briyanna Jones

November 26, 2025

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Employee Rating

I was treated with respect and kindness throughout my entire existence in having my vehicle serviced. More

by gailbaker456
Service Price Transparency
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Recommend Dealer
Yes
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Nov 26, 2025

Honda of Valley Stream responded

Hi Gail, thank you for your review! We’re glad to hear you felt well cared for throughout your visit. If you ever need anything, please reach out.

November 26, 2025

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AAA truck driver was able to come quickly to my house to open my car door since I forgot my keys inside More

by HIRAAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinsky, Brandon Martinez

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November 25, 2025

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This is the first Honda I have ever owned. I was greeted by Briyanna and she took my information and reason for the visit. I waited for the repair in the waiting area which was nice. Compared More

by abbot3937
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2025

Honda of Valley Stream responded

Hi there, thank you for sharing your experience! We’re glad your first Honda service visit went so well and that Briyanna made everything smooth and welcoming. If you ever need anything, please reach out.

November 25, 2025

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Lock of communication…Don’t check properly the car I heard noise no want tell me…. More

by WATTER_ICE
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Recommend Dealer
Yes
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Nov 26, 2025

Honda of Valley Stream responded

Hi, We apologize that your experience with us was less than satisfactory. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

November 25, 2025

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Been a customer of this dealership for more than 25 years. Have always found them honest when service needs are required. More

by ZC30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel, Kevin Singh

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Nov 26, 2025

Honda of Valley Stream responded

Hi there, thank you for your loyalty and for sharing this! We’re glad to know you’ve consistently felt confident in the team’s honesty and care over so many years. If you ever need anything, please reach out.

November 24, 2025

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Employee Rating

Great people with a great attitude and personality Excellent customer service No complaints so far for the past two years I been going there everything is fine for me thank you very much for the se More

by SCHILLO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinsky, Brandon Martinez

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Nov 24, 2025

Honda of Valley Stream responded

Hi there, thank you for your kind review and for being with us over the past couple of years. We’re so glad you’ve consistently had positive visits and that our team continues to make you feel well cared for. If you ever need anything, please reach out.

November 18, 2025

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Great dealership I’ve been using them for over 10 years, courteous kind, and knowledgeable More

by TOC245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinsky, Brandon Martinez

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Nov 18, 2025

Honda of Valley Stream responded

Hi there, Thank you for the amazing review and for your loyalty over the past 10+ years! We’re truly grateful for your continued trust and kind words about our team. Please reach out if there’s anything else we can help with!

November 17, 2025

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Employee Rating

Staff was very helpful and courteous The repair was done satisfactorily and in time expected. Neat and clean facility More

by cjyousaf
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2025

Honda of Valley Stream responded

Hi there! Thank you for the wonderful review! We're glad our team was helpful and courteous, your repair was completed on time and to your satisfaction, and you found our facility neat and clean. Please reach out if there's anything else we can help with!

November 17, 2025

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Employee Rating

Their prices to fix your car is insane, the good thing is that they dont fix it whitout asking you first incase you wanna take it elsewhere, the staff are nice and their waiting area is nice and clean and th More

by jackie160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinsky, Brandon Martinez

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Nov 17, 2025

Honda of Valley Stream responded

Hi Jackie, thank you for taking the time to share your thoughts with us. We’re glad to hear that our team treated you well, kept communication clear, and made your wait comfortable. We understand concerns about repair costs and appreciate you mentioning it. If you ever need anything or have questions about future service options, please reach out.

November 14, 2025

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It was my first time there, however, it was a pleasant experience. I was greeted by the valet, and directed what to do after they took my car. The wait time was very reasonable and the waiting room was More

by RH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia

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Nov 17, 2025

Honda of Valley Stream responded

Hi RH, thank you for sharing your experience with us! We're glad your first visit went smoothly and that our team helped guide you through the process. It’s great to hear the wait time worked out well and that you felt comfortable while you were here. Please reach out if you need anything at all — we’re always happy to help.

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