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Briyanna Jones

Overview Reviews (506)

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Briyanna Jones

Briyanna Jones | Page 2

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

506 Reviews

Overview Reviews (506)

4.8

506 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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506 Reviews of Briyanna Jones

August 31, 2026

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Briyanna was very professional and helpful. She was able to check to see how soon I would be checked in and periodically updated me as to what's happening. I was concerned that my mileage on She was able to check to see how soon I would be checked in and periodically updated me as to what's happening. I was concerned that my mileage on the dashboard said the service was 70% oil change. I was concerned that if the service was completed why is not saying 100% instead. This makes me question if I am getting a honest complete service. If my oil was changed as verified by Briaynna since she was at the shop and saw what was going on. If she was not there to see what happened, I would question what really happened. This has happened before with Brandon. If the service is completed, why is there not time to complete the task correctly and document the correct oil change. This has happened too frequently during service of honda 2024. I would hope this suggestion would be taken into consideration for future service and is not personally. More

by bloomot

Verified Customer

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Recommend Dealer

Yes

Sep 09, 2026 -

Honda of Valley Stream responded

Thank you for sharing your experience and your concern. It is great to hear Briyanna was professional and kept you updated throughout your visit. We understand your concern about the oil change percentage on the dashboard not reflecting a completed service, and we will share this feedback with our service team to ensure the reset is handled correctly going forward. We appreciate you bringing this to our attention.

August 31, 2026

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I’ve written a review now 3 times this is a very frustrating process. Pleaa as se move on frustrating process. Pleaa as se move on More

by RC23SKDOO

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Brandon Martinez

Sep 09, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for reaching out. We are sorry to hear the review process has been frustrating, and we appreciate your patience.

August 26, 2026

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Can't count on them everytime we go there especially Brandon. Absolutely will recommend to friends and families. Brandon. Absolutely will recommend to friends and families. More

by bsant1ago

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Brandon Martinez

Aug 26, 2026 -

Honda of Valley Stream responded

We appreciate the kind words and the recommendation! We are so glad Brandon and the team continue to deliver. We will make sure he knows you appreciate him. Don't hesitate to reach out if there is anything else we can help with!

August 25, 2026

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Very helpful stuff, they always ready to help. Mr kazi are there awesome. I like that outlet Mr kazi are there awesome. I like that outlet More

by Rana

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez

Aug 26, 2026 -

Honda of Valley Stream responded

We are so glad Kazi and the team are always there when you need them! We will make sure Kazi knows you appreciate him. Don't hesitate to reach out if there is anything else we can help with!

August 24, 2026

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Service was very nice experience 👌 good service as awlways will recommend to friends and family awlways will recommend to friends and family More

by gsvision058

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Brandon Martinez

Aug 25, 2026 -

Honda of Valley Stream responded

We appreciate the kind words and the recommendation! We are glad the team continues to deliver a great experience every visit. We look forward to seeing you again and don't hesitate to reach out if there is anything else we can help with!

August 15, 2026

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Precise and professional service no complains . Will move forward with this advisor for each visit . Thank you again Brianna Will move forward with this advisor for each visit . Thank you again Brianna More

by afphia148

Verified Customer

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Recommend Dealer

Yes

Aug 17, 2026 -

Honda of Valley Stream responded

We are so glad Bryanna delivered the precise and professional service you deserve! We will make sure she knows you will be coming back to see her. Don't hesitate to reach out if there is anything else we can help with!

August 15, 2026

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Briyanna was professional and courteous. She kept me up to date while I waited. My service was completed before the estimated time. The ambiance of the waiting area was very welcoming and co She kept me up to date while I waited. My service was completed before the estimated time. The ambiance of the waiting area was very welcoming and comfortable. Great place of business!! More

by ashmorr

Verified Customer

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Recommend Dealer

Yes

Aug 17, 2026 -

Honda of Valley Stream responded

We are so glad Bryanna kept you informed and had everything wrapped up ahead of schedule! We will make sure she knows you appreciated it. Don't hesitate to reach out if there is anything else we can help with!

August 14, 2026

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From entering to exiting everyone gave five star service thanks 😊 Bryanna for her service and her dedication thanks 😊 Bryanna for her service and her dedication More

by e.y.clarke

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez

Aug 17, 2026 -

Honda of Valley Stream responded

We are so glad Bryanna and the whole team delivered a five star experience from start to finish! We will make sure she sees this. Don't hesitate to reach out if there is anything else we can help with!

August 13, 2026

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I was great customer service will use you back and recommend to people at hom recommend to people at hom More

by strongkeven

Verified Customer

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Recommend Dealer

Yes

Aug 14, 2026 -

Honda of Valley Stream responded

We appreciate the kind words and the recommendation! We are glad the team took great care of you and we look forward to seeing you again. Don't hesitate to reach out if there is anything else we can help with!

August 12, 2026

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Fast work , great job 2 recalls fixed with in hours thanks , would definitely recommend to other clients thanks , would definitely recommend to other clients More

by BAUMAIN77

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Alex Marcel, Gary Lin, Kevin Singh, Gabe Peña, Mark Skawinski, Brandon Martinez

Aug 14, 2026 -

Honda of Valley Stream responded

We appreciate the recommendation! We are glad the team was able to knock out both recalls so quickly. Don't hesitate to reach out if there is anything else we can help with!