Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Briyanna Jones

Overview Reviews (522)

Contact Me

View All Employees

< View All Employees

Briyanna Jones

Briyanna Jones | Page 2

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.8

522 Reviews

Overview Reviews (522)

4.8

522 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Briyanna Jones

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

522 Reviews of Briyanna Jones

October 12, 2026

Dealership Rating

Employee Rating

I walked in and came out fully satisfied based on the speed of service and quality of service and not to mention the courtesy I received from staff speed of service and quality of service and not to mention the courtesy I received from staff More

by nagibmubarez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez

Oct 13, 2026 -

Honda of Valley Stream responded

Hi there, We are delighted to hear you left fully satisfied, from how quickly you were helped to the quality of the work and the courtesy of our staff. Your feedback is appreciated. If you ever need anything, please reach out to us.

October 11, 2026

Dealership Rating

Employee Rating

Employees were all professional. Facility is well maintained. Service adviser Briyanna Jones was professional and polite. Service completed earlier than expected. Facility is well maintained. Service adviser Briyanna Jones was professional and polite. Service completed earlier than expected. More

by sjatindra

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 13, 2026 -

Honda of Valley Stream responded

Hi there, We are glad you found our team professional and our facility well kept. It is great to hear Briyanna was polite and that your service was finished ahead of schedule. We will be sure to pass your kind words along to her. If you ever need anything, please reach out to us.

October 03, 2026

Dealership Rating

Employee Rating

I brought my car in to be serviced in regards to starting issues. There was a mentoring to me over the phone from Brianna about my battery then she said it was fine. The starter was changed. When I drove the issues. There was a mentoring to me over the phone from Brianna about my battery then she said it was fine. The starter was changed. When I drove the vehicle home and parked fir about 10 minutes my husband went to take it to get gas. The vehicle stalled at the gas station in which boosting the vehicle did nothing to get the car going. I went get a battery from the auto supply store and my husband installed it in which the vehicle started right away. This was a very much of an inconvenience and stress. I'm not happy. More

by righteouscipher_17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Clara Torres, Brandon Martinez

Oct 06, 2026 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

October 01, 2026

Dealership Rating

Employee Rating

I have owned 19 Hondas. I've met amazing service advisors. Clara Torres stands out by far as the most intelligent reassuring communicative professional I have ever dealt w I've met amazing service advisors. Clara Torres stands out by far as the most intelligent reassuring communicative professional I have ever dealt with. I ask to have her as my representative whenever I come to her dealership. Brianna, Alex and the rest of the team are great and that includes Santo and Frank. I'm on my way to Honda number 20. Clara deserves the best that Honda can offer ...because she offers the Honda customer ...the best that Honda can provide. Kudos to Clara Torres ....and Kudos to Honda for employing such an amazing professional. More

by VENTURA8797

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel

Oct 03, 2026 -

Honda of Valley Stream responded

Thank you for your fantastic review of our service department! We are so glad to hear that Clara provided you with such excellent customer service, thoroughly explained everything, and kept a smile on her face while finding solutions for you. We look forward to seeing you again!

September 29, 2026

Dealership Rating

Employee Rating

Staff is very friendly, waiting area is very clean including bathrooms! The waiting is fair, information about work done clear. including bathrooms! The waiting is fair, information about work done clear. More

by camachom396

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 29, 2026 -

Honda of Valley Stream responded

Thank you for taking the time to leave such a wonderful review about your service department visit. We are thrilled to hear that you found our staff friendly, our waiting area and bathrooms clean, and the information regarding your service clear. We look forward to providing you with the same great experience during your next visit. The Honda of Valley Stream Team

September 29, 2026

Dealership Rating

Employee Rating

Always pleasant and informative. Always a positive experience @ Honda of Valley Stream.. Quick a reliables service. Always a positive experience @ Honda of Valley Stream.. Quick a reliables service. More

by jay

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Alex Marcel

Sep 29, 2026 -

Honda of Valley Stream responded

Hi Jay, thank you for being a loyal customer and for sharing your positive experience with our service department. We always aim to provide quick, reliable, and informative visits, and it is great to know we consistently hit the mark for you. We look forward to seeing you again down the road. The Honda of Valley Stream Team

September 22, 2026

Dealership Rating

Employee Rating

Briyanna was very amenable. She explained the process well, including the expected time to completion. During the inspection, they noted a few services that I should consider wi She explained the process well, including the expected time to completion. During the inspection, they noted a few services that I should consider with varying levels of urgency, and she explained those as well. She kept me updated along the way and earlier than the expected time to completion. More

by acollado815

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 23, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for sharing this. We are glad Briyanna kept the process clear from start to finish, including the timeline and the services worth considering. It is great to hear she kept you updated and finished ahead of schedule.

September 18, 2026

Dealership Rating

Employee Rating

I had a great service and with wonderful people. first service for a new car, so didnt need much done. first service for a new car, so didnt need much done. More

by VAL2MIKE

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Sep 21, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We are glad your first service experience was smooth and handled by such wonderful people. We appreciate you taking the time to share this.

September 16, 2026

Dealership Rating

Employee Rating

Good service. Good attention. Did not have to wait for more than the estimated time. Good attention. Did not have to wait for more than the estimated time. More

by IvanMendez52

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 16, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We are so glad you experienced good service and attention, and that your wait did not exceed the estimated time. If you ever need anything, please do not hesitate to reach out.

September 15, 2026

Dealership Rating

Employee Rating

Great, clean and friendly staff. Easy drop off and great coffee selection. Easy text message information, also make it easy to decide what services you want to do without being press Easy drop off and great coffee selection. Easy text message information, also make it easy to decide what services you want to do without being pressured., More

by Gambino

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Skawinski

Sep 16, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We are so glad you found the space clean with friendly staff, easy drop off, a great coffee selection, and convenient text updates that made deciding on services easy and pressure free. If you ever need anything, please do not hesitate to reach out.