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Briyanna Jones

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Briyanna Jones

Briyanna Jones | Page 15

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

522 Reviews

Overview Reviews (522)

4.8

522 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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522 Reviews of Briyanna Jones

June 11, 2025

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Employee Rating

She was very patient and offer good customer service and I felt very comfortable throughout the process. I felt very comfortable throughout the process. More

by scottlatoya

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 12, 2025 -

Honda of Valley Stream responded

Hi Latoya, Thank you for your kind words! We're so glad to hear you felt at ease and well taken care of during your visit. It’s wonderful to know the service you received was both patient and supportive. If there's anything you need, please feel free to reach out!

June 11, 2025

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Employee Rating

The staff that attended to me are highly professional and I am very satisfied with services I received! Please note that the waiting area is very comfortable! I am very satisfied with services I received! Please note that the waiting area is very comfortable! More

by debondus

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Martinez

Jun 12, 2025 -

Honda of Valley Stream responded

Hi, Thank you for the kind words! We're delighted to hear our team provided professional service and that you were comfortable during your visit. If there's anything you need in the future, please don’t hesitate to reach out!

June 11, 2025

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The prices were very high but I am happy with my repair. I did have to request a walk through to see what repairs were done. I did have to request a walk through to see what repairs were done. More

by simiya

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

Jun 12, 2025 -

Honda of Valley Stream responded

We are sorry that you feel this way, but as a Honda dealership our commitment is to providing every customer with a comprehensive multipoint inspection and informing the customer of the manufacturer-recommended service intervals. To speak more about this, feel free to reach out to our assistant service manager at 516-285-6655, ext. 126.

May 29, 2025

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Very sweet and attentive. Made sure everything was dont quickly and efficiently. She answered all the questions I asked and didnt mind repeating herself. Made sure everything was dont quickly and efficiently. She answered all the questions I asked and didnt mind repeating herself. More

by STEPHENIE.CARABAJO

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters

May 30, 2025 -

Honda of Valley Stream responded

Hi Stephenie, We’re glad to hear everything was handled quickly and attentively, and that your questions were answered with patience and care. Thanks for sharing your experience—please let us know if you ever need anything!

May 25, 2025

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Employee Rating

Briyanna Jones is an awesome Service Advisor. Briyanna treats customers at Honda of Valley extremely well. Briyanna treats customers at Honda of Valley extremely well. More

by aimaim64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia

May 27, 2025 -

Honda of Valley Stream responded

Hi, We’re glad to hear Briyanna provided such great service and made you feel so welcome. Thanks for sharing your feedback—please reach out if you ever need anything!

May 23, 2025

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I had a 10am appointment waited three hours left at 1pm wait time too long. wait time too long. More

by NP

Verified Customer

Service Price Transparency

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Service Communication

Recommend Dealer

Yes

May 23, 2025 -

Honda of Valley Stream responded

Hi NP, Thank you for your feedback, and we’re sorry to hear about the extended wait during your visit. We understand how valuable your time is and appreciate your patience—your comments will be shared with our team to help us improve. Please reach out if there is anything more we can do to assist you.

May 20, 2025

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Unfortunately, I've never been to this dealership. And I'm sure they're great and fair. And I'm sure they're great and fair. More

by cjytwotwotwo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez , All of the Cashiers, and the Drivers.

May 21, 2025 -

Honda of Valley Stream responded

Thanks for your note! If you ever do decide to visit, we’d be happy to assist and make it a great experience for you.

May 13, 2025

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Employee Rating

All were polite, helpful, knowledgeable and efficient. Had a pleasant stay while waiting. Very pleased. Had a pleasant stay while waiting. Very pleased. More

by CHAS

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel

May 14, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your kind feedback! We're glad the team made your visit a pleasant one and that everything was handled efficiently. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 12, 2025

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Employee Rating

Ofrecen una garantía y no la cumplen cuando le pone la garantía te dicen una cosa y después es otra garantía te dicen una cosa y después es otra More

by morenodisco19

Verified Customer

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: Clara Torres

May 13, 2025 -

Honda of Valley Stream responded

Según lo que vemos, su neumático fue reemplazado y está cubierto por la garantía. El servicio del diferencial realizado es un elemento de mantenimiento. Las garantías no cubren elementos de mantenimiento. El gerente de servicio, Tony Vicente, lo llamó y le dejó un mensaje solicitando que le devuelva la llamada. Por favor, comuníquese con él para que podamos comprender mejor qué no cubre la garantía. Su línea directa es 516-285-6655 X=126 From what we see your tire was replaced and covered under the warranty plan. The differential service performed is a maintenance item. Warranties do not cover maintenance items. The service manager, Tony Vicente has called you and left you a message requesting a call back. Please reach out to him so we can better understand what the warranty does not cover. His direct line is 516-285-6655 X=126

May 11, 2025

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Employee Rating

Professional, courteous and professional. Kevin did a great job checking me in and keeping me to date on how the repair work was going Kevin did a great job checking me in and keeping me to date on how the repair work was going More

by KMSWANSON0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez

May 12, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad Kevin provided such attentive and professional service, keeping you informed throughout your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!