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Briyanna Jones

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Briyanna Jones

Briyanna Jones | Page 17

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

522 Reviews

Overview Reviews (522)

4.8

522 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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522 Reviews of Briyanna Jones

April 23, 2025

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Employee Rating

Helpful, pleasant, efficient, knowledgeable, professional, timely and informative! Clar.... was welcoming, filled out paper work for work to be done, communicated thoroughly what the mechanic professional, timely and informative! Clar.... was welcoming, filled out paper work for work to be done, communicated thoroughly what the mechanics found and followed thru on my wishes. Pick up also went smoothly. It was pleasant experience with the Honda team. More

by CLASSYGREEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel

Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the thoughtful feedback! We're so glad to hear your visit was smooth. It’s wonderful to know the team delivered a professional and informative experience. If you ever need anything else, please don’t hesitate to reach out!

April 23, 2025

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Employee Rating

Great customer service. Briyanna Jones was so kind and respectful. She answered all of my questions and kept me updated with what was going on. My car was ready within the t Briyanna Jones was so kind and respectful. She answered all of my questions and kept me updated with what was going on. My car was ready within the time frame. And my inspection was updated with the dmv within hours More

by TATYANA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! It’s great to know everything was handled efficiently and your inspection update was processed so quickly. If there’s anything more we can assist with, please don’t hesitate to reach out!

April 23, 2025

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Employee Rating

Briyanna was very helpful. From start to finish, she kept me informed so I knew what to expect. Thanks Briyanna. From start to finish, she kept me informed so I knew what to expect. Thanks Briyanna. More

by sbleighton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're glad Briyanna provided such clear and helpful communication throughout your visit. If you need anything else, please don’t hesitate to reach out!

April 18, 2025

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Employee Rating

Service was excellent and Brianna was very helpful. Car was ready when expected and I was very pleased. Car was ready when expected and I was very pleased. More

by JEG57

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 21, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad to hear Brianna provided helpful support and that everything was ready right on time. If there’s anything else we can assist you with, please don’t hesitate to reach out!

April 18, 2025

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Employee Rating

I’m satisfied with car service provided by Valley Steam Honda. Service representative was helpful. Honda. Service representative was helpful. More

by myeldon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 18, 2025 -

Honda of Valley Stream responded

Hi there, We’re glad to hear you had a positive experience with our service team. If there’s anything else you need, please don’t hesitate to reach out!

April 15, 2025

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Employee Rating

Alex Marcel is amazing. He is very caring and looks to help his customers. If you are in need of service ask for him He is very caring and looks to help his customers. If you are in need of service ask for him More

by LUCKINA8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Alex Marcel, Kevin Singh

Apr 16, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're thrilled to hear Alex made such a positive impact during your visit. If you need anything in the future, please don’t hesitate to reach out!

April 15, 2025

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Employee Rating

Overall great experience. Briyanna was curious and professional. She was excellent at getting the services I needed for my car. Briyanna was curious and professional. She was excellent at getting the services I needed for my car. More

by RC23SKDOO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 15, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for the great feedback. We're so glad that your overall experience was a positive one. If you ever need anything, we’re always here to help!

April 14, 2025

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I waited almost 3 hours for an oil change and that was with an appointment. with an appointment. More

by SSRIEFF404

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Apr 15, 2025 -

Honda of Valley Stream responded

Thank you for your feedback. We're very sorry to hear that your visit took longer than expected—that’s not the experience we aim to provide. Your time is valuable, and we appreciate your patience and are always working to improve our timing. Please reach out if there’s anything we can do to make things right or assist you further.

April 11, 2025

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Employee Rating

Very satisfied. It a was steady to get an appointment and service was done promptly. It a was steady to get an appointment and service was done promptly. More

by SEBASDANY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 11, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for the great feedback. We're glad scheduling was easy and that your service was completed promptly. If you ever need anything, we're always here to help!

April 08, 2025

Dealership Rating

Employee Rating

Britannia was very helpful and pleasant . She is certainly an asset to Honda of Valley Stream. She is certainly an asset to Honda of Valley Stream. More

by SMILEY13048

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 09, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for the kind words. If you ever need anything, we’re always here to help!