Briyanna Jones
Briyanna Jones at Honda of Valley Stream

Briyanna Jones | Page 18

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
445 Reviews
4.8

445 Reviews

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445 Reviews of Briyanna Jones

December 24, 2024

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Employee Rating

The place was very clean and she was very professional. The waiting time wasn’t too bad. More

by reign0
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Honda of Valley Stream responded

We’re glad to hear you found the environment clean and the service professional. It’s great to know the waiting time was reasonable as well. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 24, 2024

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Employee Rating

Service was quick and pleasant. Bring back the bagels! My service agent advised me of my next service needs. More

by JPASSALACQUA123
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel, Brandon Martinez

Dec 26, 2024

Honda of Valley Stream responded

We’re glad to hear the service was quick and pleasant, and that your service agent provided helpful advice for future needs. We’ll pass along your suggestion about the bagels! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 21, 2024

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things were very well done I do not have any complain about the service received More

by FRICKSNER
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Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Honda of Valley Stream responded

Thank you for your feedback! We’re glad to hear everything was handled to your satisfaction. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 19, 2024

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Excellent service the day of repair. Long wait for the recall part originally. Briyanna was excellent More

by noreen_sheehy
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Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia

Dec 19, 2024

Honda of Valley Stream responded

We’re glad to hear you received excellent service on the day of the repair and that Briyanna provided exceptional assistance. We apologize for the delay in receiving the recall part and appreciate your patience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 18, 2024

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Kevin is extremely knowledgeable and helpful. The parts department provided excellent customer service and was not condescending when discussing a new battery for our car. More

by Tasha506
Service Price Transparency
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Recommend Dealer
Yes
Dec 18, 2024

Honda of Valley Stream responded

We’re thrilled to hear that Kevin and the parts department provided knowledgeable and excellent customer service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 16, 2024

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From the entrance to the exit, all the workers were friendly, very professional and efficient. They took the time to inform me and welcome me. Thank you & Happy Holidays! More

by ANGELATETUAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Mark Skawinsky

Dec 17, 2024

Honda of Valley Stream responded

We’re delighted to hear that you had a friendly, professional, and efficient experience from start to finish. Your appreciation means so much to us. Wishing you a wonderful and happy holiday season as well! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

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Employee Rating

Great experience from enter to exit! Zero complaints thus far! This includes the cashiers as well!! More

by cjytwotwotwo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Honda of Valley Stream responded

We’re delighted to hear you had a great experience from start to finish, including with our cashiers. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

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The service department did something to my heating system that caused it to not work properly. More

by BRYANTD517
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Recommend Dealer
Yes
Dec 17, 2024

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

December 11, 2024

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Employee Rating

Serviced my car for 2 recalls as expected. . Also changed the oil but did not reset the oil indicator on the dash board. More

by FRANK2MOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia

Dec 13, 2024

Honda of Valley Stream responded

We’re glad the recalls and oil change were taken care of, but we apologize for the oversight in resetting the oil indicator. Please feel free to stop by, and we’ll happily reset it for you. If there’s anything else we can assist you with, don’t hesitate to reach out—we’re always here to help!

December 11, 2024

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Employee Rating

Briyanna was great she did respond back to me in a timely manner. My only displeasure was having to wait2 hours for my car when I made an appointment. More

by terry5641
Recommend Dealer
Yes
Dec 13, 2024

Honda of Valley Stream responded

Thank you for your feedback! We’re glad to hear that Briyanna provided timely and responsive communication. We apologize for the longer-than-expected wait despite your appointment and appreciate your patience. Your input helps us improve, and we’ll work to ensure a more efficient experience next time. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

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