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Briyanna Jones

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Briyanna Jones

Briyanna Jones | Page 22

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

522 Reviews

Overview Reviews (522)

4.8

522 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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522 Reviews of Briyanna Jones

February 01, 2025

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Employee Rating

Service needs to be properly updated in a timely manner and the service center needs to start upholding everything that comes with services in the contract. It’s been plenty of times where I would have to and the service center needs to start upholding everything that comes with services in the contract. It’s been plenty of times where I would have to wait atleast 3 hours for an oil change I could do in an hour. And why when I request for my car to be washed I could never get it done it always an issue. More

by keemo Joseph

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Clara Torres, Alex Marcel, Mark Skawinski

Feb 04, 2025 -

Honda of Valley Stream responded

Thank you for taking the time to review your experience with us. We take all reviews seriously and will use your feedback to improve our services moving forward. Please reach out to us if there is anything else we can do for you.

January 30, 2025

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Employee Rating

Brianna was great, very professional and kept me informed. Just a bit upset that the technician recommended a new air filter when I just installed a new K&N filter leads than a month ago. informed. Just a bit upset that the technician recommended a new air filter when I just installed a new K&N filter leads than a month ago. More

by Pedro Davila

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 30, 2025 -

Honda of Valley Stream responded

Thank you for your feedback! We understand your frustration regarding the air filter recommendation, and we appreciate you bringing it to our attention. If there's anything we can do to address your concern, please don't hesitate to reach out!

January 29, 2025

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Employee Rating

Very positive experience at this dealership. Everyone was very professional and helpful. It was my second time there and definitely coming back again. Everyone was very professional and helpful. It was my second time there and definitely coming back again. More

by konstantin.elkov

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez

Jan 29, 2025 -

Honda of Valley Stream responded

Thank you for taking the time to share your experience! We're glad to hear that our team made such a positive impression. We look forward to welcoming you back again. If there's anything else we can assist you with, please don’t hesitate to reach out!

January 29, 2025

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very pleasant experience overall, a little longer wait that i had anticipated but overall very good. that i had anticipated but overall very good. More

by bfotinatos

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 29, 2025 -

Honda of Valley Stream responded

Thank you for sharing your feedback! We appreciate your patience and are always looking to improve. If there's anything else we can assist you with, please don't hesitate to reach out!

January 29, 2025

Dealership Rating

Employee Rating

Kevin was very nice, helpful and very knowledgeable. I would definitely recommend Honda of Valley Stream. Keep up the great work. I would definitely recommend Honda of Valley Stream. Keep up the great work. More

by chaiquanw93

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Kevin Singh

Jan 29, 2025 -

Honda of Valley Stream responded

Thank you for your review! We're glad to hear that Kevin provided such helpful and knowledgeable service. If there's anything else we can assist you with, please don't hesitate to reach out!

January 28, 2025

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These service was great. Didn’t have to wait long. Would highly recommend. Great service. Didn’t have to wait long. Would highly recommend. Great service. More

by mdh112378

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel

Jan 29, 2025 -

Honda of Valley Stream responded

Thank you for your review! We're glad to hear you had a great experience. Your recommendation means a lot! If there's anything else we can assist you with, please don't hesitate to reach out!

January 27, 2025

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Briyanna was very kind and helpful and service was quick and efficient, I have no complaints and efficient, I have no complaints More

by nolank91

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Jan 28, 2025 -

Honda of Valley Stream responded

Thank you for your feedback! If there's anything else we can assist you with, please don’t hesitate to reach out!

January 27, 2025

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Employee Rating

The service is excellent, no problem with me, good good good good good good good! good good good good good! More

by VERONICA.GOSS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel

Jan 28, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! If there's anything else we can assist you with, please don’t hesitate to reach out!

January 27, 2025

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Employee Rating

Very professional and responsive in servicing my vehicle. Service was timely as well. I left more than satisfied. Service was timely as well. I left more than satisfied. More

by Tunji

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Skawinski

Jan 27, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear the service was professional, responsive, and completed in a timely manner. If there's anything else we can assist you with, please don't hesitate to reach out!

January 22, 2025

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Employee Rating

Kevan was great and answered all of my questions. The issue at hand is that I was not notified in person/text/paperwork that I needed to look into my brake fluid which was very dirty and needed to be The issue at hand is that I was not notified in person/text/paperwork that I needed to look into my brake fluid which was very dirty and needed to be handled asap. Now I had to make another appointment and lose a day of my free time to come back and deal with this. Other times the service center would tell me these things while I am waiting on my car but this time I got nothing More

by pramroop80

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Singh, Brandon Martinez

Jan 24, 2025 -

Honda of Valley Stream responded

We sincerely apologize for the inconvenience. Please reach out to our assistant service manager, Tony Vincente, when you come in for your appointment. He would like to assist in minimizing the downtown. Here is his number to contact:516-285-6655, ext. 126.