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Briyanna Jones

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Briyanna Jones

Briyanna Jones | Page 32

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

522 Reviews

Overview Reviews (522)

4.8

522 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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522 Reviews of Briyanna Jones

October 15, 2024

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Employee Rating

I had an appointment for 7:15am for an oil change approximately 9:00 am I was told they started working on the car. Was out after 10:00am . Feel it was much of a wait for an oil change. Air filters c approximately 9:00 am I was told they started working on the car. Was out after 10:00am . Feel it was much of a wait for an oil change. Air filters change was recommended . Overall I will visit again. I have been going to Paragon Honda for over 5 years . Hope to make you my preferred service center. More

by Ferglo214

Verified Customer

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Francisco who offered a car wash ( hope I have the right name

Oct 15, 2024 -

Honda of Valley Stream responded

We apologize for the longer-than-expected wait and appreciate your understanding. We’re glad to hear that you plan to visit again and hope to become your preferred service center. We look forward to providing you with a smoother experience on your next visit!

October 14, 2024

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Very efficient check in time. No waiting to see customer representative who was very friendly and professional. No waiting to see customer representative who was very friendly and professional. More

by mgiarrusso

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 16, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that the check-in process was efficient and that you were met with friendly and professional service. We look forward to providing you with the same great experience during your next visit!

October 11, 2024

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Efficient work at the shop no complaints, very good experience I had, so comfortable. Recommend experience I had, so comfortable. Recommend More

by syedusmanriaz

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez , Jerry Lancaster JR

Oct 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you had a comfortable and efficient experience at the shop. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

October 10, 2024

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I had a 730am appointment for an oil change and it took 2 hours for my oil to be changed. hours for my oil to be changed. More

by tujuana.gibson

Verified Customer

Service Price Transparency

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Recommend Dealer

Oct 14, 2024 -

Honda of Valley Stream responded

We are sorry that your time with us was less than satisfactory. Our records show that your vehicle service was finished and you were on your way by 9 a.m. Rest assured we work as quickly as we can without sacrificing the quality of the services we perform. Reach out if you need anything additional.

October 10, 2024

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Employee Rating

Great experience. Briyanna was excellent, professional, patient. She was able to answer all my questions Briyanna was excellent, professional, patient. She was able to answer all my questions More

by JROSEUIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters

Oct 10, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Briyanna provided professional service. We appreciate your feedback and look forward to assisting you again!

October 09, 2024

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I really don’t feel like writing anything. I’m supposed to say. It’s not even counting. I’m supposed to say. It’s not even counting. More

by peter.on

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Mark Skawinski

Oct 10, 2024 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

October 09, 2024

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I have been using their service since 2000 . And I have been very happy with them And I have been very happy with them More

by PETER.BABADAGLIAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia

Oct 10, 2024 -

Honda of Valley Stream responded

Thank you for your loyalty over the years! We're thrilled to hear that you've been happy with our service, and we look forward to continuing to provide you with excellent service in the future!

October 08, 2024

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Employee Rating

Carla is the best. I love seeing her when I visit. She takes very good care of me. She lets me know what is happening when she thinks I’m waiting too long . The service I love seeing her when I visit. She takes very good care of me. She lets me know what is happening when she thinks I’m waiting too long . The service area is always clean. Everyone with whom I come in contact with are so friendly and polite. I made it my business to come here instead of where I purchased my car because of the way I am treated here. I would recommend this service station to anyone who has a Honda. More

by peppermintea55

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel

Oct 09, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're so glad to hear that Carla treats you with kindness and professionalism. We appreciate your kind words about the team and the service area, and we look forward to seeing you again!

October 08, 2024

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It was a great experience. I was told all options and kept in the loop. No complaints I was told all options and kept in the loop. No complaints More

by landryt

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Mark Skawinski

Oct 09, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that you had a great experience with us. We appreciate your feedback and look forward to serving you again!

October 08, 2024

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Employee Rating

Great service, friendly reps clean customer areas. All service reps are knowledgeable and try to explain what is needed to keep your Honda i tip top shape. All service reps are knowledgeable and try to explain what is needed to keep your Honda i tip top shape. More

by MBENJAM440

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Clara Torres , juju

Oct 09, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that our team provided excellent service and kept the facility clean and welcoming. It's always our goal to ensure you understand how to maintain your vehicle at its best. We look forward to continuing to assist you!