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Briyanna Jones
Briyanna Jones at Honda of Valley Stream

Briyanna Jones | Page 32

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
445 Reviews
4.8

445 Reviews

Write a Review

445 Reviews of Briyanna Jones

August 08, 2024

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Employee Rating

There was a very long wait for my oil change about 3 hours they did text me which was nice. Wish oil changes could be done a little more promptly.. More

by mz3zoomteam
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 09, 2024

Honda of Valley Stream responded

We apologize for the long wait time you experienced during your oil change. We understand how valuable your time is and appreciate your patience. It's good to hear that our team kept you updated with a text, but we will work on improving the efficiency of our service. Thank you for your feedback, and we look forward to serving you more promptly in the future.

August 07, 2024

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I was told that I was only allowed one way car service. Lies. Very Disappointed More

by mchcangel
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Willie Mejia

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Aug 08, 2024

Honda of Valley Stream responded

There seems to be a miscommunication somewhere during the 5 years we have serviced your vehicle. We have never offered two-way service. We have always offered only one way service. Please reach out if you need more information.

August 06, 2024

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Employee Rating

Brianna demonstrated elected customer service to me. She made sure everything I requested was taken care of. Care of care was done in a timely manner More

by bloomot
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2024

Honda of Valley Stream responded

We're thrilled to hear that Brianna provided excellent customer service and ensured all your requests were taken care of promptly. Thank you for your feedback, and we look forward to serving you again!

August 06, 2024

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It was very good people were very pleasant and professional. Only wish they had more comfortable seats in the waiting area. More

by gam3330
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Skawinsky

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Aug 06, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that our team was pleasant and professional. We appreciate your suggestion about the seating in the waiting area and will take it into consideration to improve your experience. We look forward to serving you again!

August 01, 2024

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Nice ambience, Great employees very helpful, Quick and very efficient service. Amazing complementary Coffee. Overall Great customer service More

by JORDANBIGGS2154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinsky, Brandon Martinez , Jerry Lancaster JR

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Aug 02, 2024

Honda of Valley Stream responded

We're delighted to hear that you enjoyed the ambiance and found our employees helpful. It's great to know that you experienced quick and efficient service and enjoyed our complimentary coffee. Thank you for your kind words, and we look forward to serving you again with great customer service!

August 01, 2024

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Service was great, they listened to all my concerns and did a wonderful job of fixing them More

by ALVARO Portillo
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Recommend Dealer
Yes
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Aug 02, 2024

Honda of Valley Stream responded

We appreciate your feedback! It's fantastic to hear that our team listened to your concerns and did a wonderful job addressing them. Thank you for choosing us, and we look forward to serving you again!

July 31, 2024

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I had a great experience at Honda. Excellent customer service. And very professional. They kept me informed while I I was waiting for my vehicle. More

by RASO0924
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2024

Honda of Valley Stream responded

We're pleased to hear that you had a great experience with us. Excellent customer service and professionalism are our priorities, and we're glad to know we met your expectations. Keeping you informed during your wait is important to us. Thank you for your feedback, and we look forward to serving you again!

July 31, 2024

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The best Honda service ever. Brandon is very professional and knowledgeable.Service center was very clean, More

by darla4444
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Martinez

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Jul 31, 2024

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that you had the best Honda service experience ever. It's great to know that Brandon's professionalism and knowledge made a positive impact. We also appreciate your recognition of our clean service center. We look forward to serving you again!

July 31, 2024

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Employee Rating

Very good. Fast service clean neat. Professional good hours local good Knowledgeable Should give rental car is service will be extended More

by EHOLSTE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2024

Honda of Valley Stream responded

Thank you for your feedback. We're pleased to hear that you found our service to be fast, clean, neat, and professional. We appreciate your suggestion about offering rental cars for extended service times and will take it into consideration. Your satisfaction is important to us, and we're glad to serve our local community with knowledgeable staff and convenient hours. We look forward to continuing to meet your needs!

July 30, 2024

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Employee Rating

Place closed down for lunch. Tried texting and calling but no response. Poor customer service. More

by shep1600
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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Aug 05, 2024

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. Please reach out to Michael Barabash, to directly speak to them further about this matter.516-285-4548

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